Riverside Reviews

4.9 Rating 15,653 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,653 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Quick service, good price. Would have been nice to have had a confirmation email when the item was despatched with an expected delivery date/time but order arrived promptly.
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Posted 2 years ago
Very pleased with the service I received although the purchase was a gift so I can't really give a full feed back until I hear back from the recipient.
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Posted 2 years ago
Good price, and speedy delivery. Unfortunately the packaging for the Weber Primium I ordered was damaged along with the BBQ handle. Which required straightening resulting in chipped paintwork.
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Posted 2 years ago
They are a very friendly and efficient store. I would have given 5 stars but I bought a BBQ and a regulator. However the BBQ came with its own regulator so I made an unnecessary purchase which I think they should have advised me about. I still like the company and would definitely use them again.
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Posted 2 years ago
The BBQ itself is study and exactly what you expect from a Weber. The heat control looks very good. The assembly instructions were perfect but is a two person job
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Posted 2 years ago
Good service for charcoal, not cheapest, but arrived on time
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Posted 2 years ago
Wonderful service of delivery, we have had Weber's for many years and they never fail on producing good cooking. The only downer is the lid is faulty but hopefully this will be sorted out efficiently.
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Posted 2 years ago
Easy to shop with excellent delivery service
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Posted 2 years ago
Prompt delivery by DPD, there was an issue with the product but the matter was resolved quickly and efficiently.
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Posted 2 years ago
Weber BBQ purchase-Speedy delivery-Great customer service - easy set up- sadly not used yet since delivery slight weather change to rain 😡
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Posted 2 years ago
Good product. Fits our Weber barbecue nicely. Quick delivery!
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Posted 2 years ago
Beautiful BBQ but igniter has not work which I need to address with vendor.
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Posted 2 years ago
Overall pleased with my experience with Riverside - delivery was prompt and they even managed to squeeze in an earlier delivery at request which was great! As the showrooms were closed, I was only able to use their website and customer service line however any queries were quickly answered by their team. We'll definitely be back!
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Posted 2 years ago
Prompt delivery. Comfortable, sturdy bench, easy to assemble
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Posted 2 years ago
Easy purchase and delivery of Weber bbq. Only one delivery person with no trolley. Good job my husband was in to help! Box says 2 person lift. Bbq required a lot of assembly which I wasn’t expecting but good when finished. New patio gas bottles very hard to source at the moment and have had to purchase the small 5kg so not ideal. Hoping for more sunshine to test it now.
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Posted 2 years ago
Great BBQ but terrible delivery by TNT. Driver refused to even take the bbq out of the van.
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Posted 2 years ago
Using the website to order our Weber BBQ was simple enough. However, I have to take a star away for the use of a pallet delivery company to deliver it - despite me contacting the haulier to warn them we live down a narrow track, they still sent a 10 ton truck, which promptly got stuck - and in 'unsticking itself' knocked a neighbours wall out of whack. So this ended up costing me an extra £40 to get our friendly farmer chap to rebuild! While I appreciate it's easier and cheaper to stick these 'barbies' on a pallet, there are other ways of delivering it; our previous BBQ's have been delivered by van, and have been just as substantial as this Weber! Certainly, when spending this amount of money, the delivery could and should have been better!
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Posted 2 years ago
Reliable and prompt service. Thank you
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Posted 2 years ago
Our purchase was great value £200 cheaper than anywhere else, dispatched next day and all in tact. Delivery company pallet line did send email stating delivery date but not arrived as stated by them.
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Posted 2 years ago
Due to the issue with the trapped ship in the Suez Canal our table was late on delivery which was out with the companies control but beyond that a first class service
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Posted 2 years ago
Riverside is rated 4.9 based on 15,653 reviews