River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,983 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,983 reviews

Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lass I dealt with, Emma, was very helpful and knowledgable. She explained various options and why she would recommend them or not, and 'phoned back when she said she would. She also had such a lovely cheerful voice it was pleasure to speak to her”

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Posted 10 years ago

“Thank you Katy for all your help, we are now looking forward to our river cruise in April 2016, cant come soon enough. Kind regards Robert & Jill Archibald.”

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Posted 10 years ago

“The Cruise Concierge, Emma Gray, whom I placed my order with was extremely friendly and helpful. She spent time going through various options with me until I was happy with my choice of cruise. Once booked, I had a few questions about the invoice from the cruise company and about what was included. Emma was very efficient and promptly came back to me with all the required information. I am impressed with the service and would definitely recommend using RiverVoyages.com.”

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Posted 10 years ago

“Representatives always helpful and prompt in their responses. Very useful in helping to choose between a number of different providers of almost identical cruises.”

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Posted 10 years ago

“The operative I was in contact with did a very efficient job.”

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Posted 10 years ago

“Very helpful and efficient with quick confirmation of booking”

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Posted 10 years ago

“Very prompt and efficient service and a good deal for a single traveller. All questions were fully answered, with the sales person taking the time to find out answers where he didn't have an immediately available response.”

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Posted 10 years ago

“first class”

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Posted 10 years ago

“Pleasant and helpful staff. Looking forward to our cruise in April.”

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Posted 10 years ago

“I was very impressed by the way a problem was handled and solved in less than 2 hours, thanks to Claire! Shall recommend your company for sure. Thanks.”

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Posted 10 years ago

“Very polite and efficient.”

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Posted 10 years ago

“Excellent service the lady who I spoke to couldn't have been more helpful. She found and arranged everything that we wanted.”

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Posted 10 years ago

“I have found the service from Sandie Collier to be first class. To date I have no complaints.”

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Posted 10 years ago

“I already knew the river cruise I wanted but the process was easy with River Voyages and saved me money. The concierge found full costing details for me and offered advice re which cabin to choose as the only one in my initial choice may have been more engine noisy due to postion at back of boat. This did cause me to upgrade but | would not have thought of that issue if he had not told me (I will check this when on board). Very happy with service so far.”

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Posted 10 years ago

“I found my advisor really pleasant, and helpful. We had a good rapport, and I enjoyed my time speaking to her.”

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Posted 10 years ago

“Quick efficient service and listened to my requirements.”

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Posted 10 years ago

“rapid and knowledgeable management of our enquiry”

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Posted 10 years ago

“Excellent and helpful service during the booking process. Bets wishes, Hugh Furber”

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Posted 10 years ago

“Polite staff who knew their stuff. Helpful and quick service.”

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Posted 10 years ago

“Did the Danube cruise in cabin 332 on Emerald Dawn. Very impressed with organisation and found the boat spotlessly clean. Included trips were taken in very comfortable coaches and driven by careful drivers. Did the Viennese concert which was fantastic. Good seating accommodation on top deck. Food was good although buffet was a bit cramped, needing split seating or some change but staff were more than helpful. We visited Vienna on a Sunday when everywhere was closed, a big disappointment to us. The temperature during the cruise was close on 40o which was a bit too hot to do any walking. Have already booked with friends to go with Emerald next year so must be good!”

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Posted 10 years ago

River Voyages is rated 4.8 based on 1,983 reviews