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River Voyages Reviews

4.8 Rating 1,983 Reviews
97 %
of reviewers recommend River Voyages
4.8
Based on 1,983 reviews
Customer Service
Communication Channels
Live Chat, Telephone
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Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Easy to book. Very helpful and informative.Spoke very clearly.
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Posted 11 years ago
Anthony Donovan was extremely good, having been to egypt himself he gave me a lot of useful information, excellent j goodsell
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Posted 11 years ago
Very efficient. Debbie put herself out to please.
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Posted 11 years ago
Our inquiry was dealt with very efficiently and in a friendly manner. All our questions were answered on the first phone call and outstanding queries were answered the next day. The resulting booking of our River Cruise couldn't have been easier!
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Posted 11 years ago
We found the process of booking very efficient after some problems with availability we eventually found a cabin to suit our requirements and your agent was obviously doing his best
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Posted 11 years ago
I spoke with DEBBIE SOUTH during the weekend. My booking was rather complicated due to health reasons, however DEBBIE was understanding and helpful and managed to get us a very good deal for our cruise. I will certainly use your company again . Thank you again Debbie. Hazel Adebogun
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Posted 11 years ago
Debbie was superb putting me at ease and answering all my questions comprehensively.
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Posted 11 years ago
Very pleasant lady Katherine took our our requirement,discussed them with us then went away to call the cruise company,came back quickly what service !!! Very pleased with the overall efficiency of the company.
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Posted 11 years ago
Booked a cruise recently and found the concierge most helpful in finding out the train times for the outward journey. So far so good; fingers crossed the cruise matches the service when booking!
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Posted 11 years ago
Customers service very good, all questions answered ,we are pleased so far
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Posted 11 years ago
I had been looking to tak ea Douro River Cruise for some years. But the cost always put me off as it was so expensive. But I was alerted by the Riviera Travel brochure and simultaneously an online alert that there were available some cruises where there was no suplement for single cabin occupancy. With the help of the internet, I was able to form an opinion on the quality of the ship and over the Easter weekend I was able to book an August 2015 cruise which meets all my requirements. It will be 4 months before I take the cruise, so it is difficult to form a total opinion at this time. But the booking process was totally aggravation-free. Stewart Reuben
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Posted 11 years ago
Very pleasant lady and very helpful and prompt to reply to emails and deal with all enqyiries
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Posted 11 years ago
Donna was very helpful in selecting our holiday and also did her best to try and help with the seating in the coach by ringing back later informing us that we could reserve seating in the front 3 rows of the coach by paying a little extra as my husband is 80 years old and we required easy accessfor getting on and off the coach. We would definitley use you again.
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Posted 11 years ago
Helpful, Friendly and efficient service.
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Posted 11 years ago
Michael has been very helpful in helping me book a cruise for my family who will be visiting in a few months time. He found the trip I wanted, for the price my family could afford and with return flights from an airport close by. All in all we are very happy with the service we have been given. Thank you.
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Posted 11 years ago
I found the booking experience with River Voyages very easy and felt that the staff were willing to go the extra mile to find just what we were looking for.
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Posted 11 years ago
Matthew Hawkins was so helpful and gave me a fantastic deal on my river cruise.
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Posted 11 years ago
I spoke to Sandie Collier about most of the details and then Debbie South who finalised the arrangements, in Sandie's absence. Excellent knowledge, very helpful. We are all looking forward to our cruise in June.
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Posted 11 years ago
No problem at all booking, Anthony answered all my questions with confidence and made sure I understood every aspect of the booking before I paid any monie's. Well done Anthony Dnovan
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Posted 11 years ago
Excellent booking service, Emma Gray our cruise concierge, was extremely helpful in finding us a cabin on the Rhine discovery river cruise. We wanted to meet up with friends from Canada who already had a reservation on the Viking longship Ksvasir. This she managed to do for us even though it was a late booking and only one cabin left. Not to sure about how we will feel with being partly below the waterline and a tiny window but will find out very soon! If the trip is as good as the booking experience it will be great.
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Posted 11 years ago
River Voyages is rated 4.8 based on 1,983 reviews