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Rinaldo's Reviews

5.0 Rating 732 Reviews

99 %

of reviewers recommend Rinaldo's

Company Reviews

Product Reviews

5.0

Based on 732 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Rinaldo\'s Reviews$

Rinaldo's 5 star review on 13th July 2022

Rinaldo's 5 star review on 14th May 2022

Rinaldo's 5 star review on 18th March 2022

Rinaldo's 5 star review on 6th March 2022

Rinaldo's 5 star review on 12th November 2021

Rinaldo's 5 star review on 11th November 2021

Rinaldo's 5 star review on 10th November 2021

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing personalised service. I searched from Australia for my return to Scotland, to get the right supplier of the ECM machine I had always dreamed of. From start to finish the promise that other reviews told me of a company that cares has stood the test. Even bought extra items like a new milk jug. All wonderful and Rin and the team really care.”

Posted 2 years ago

“Fabulous company, selling wonderful coffee and tea as well as well organised, I receive my order the following day! 👏👏”

Posted 2 years ago

“Glad to have made the 21/2 hour journey to Rinaldo‘s to buy the ECM Synchronika espresso machine and grinder. I also tasted coffee made with this machine unlike anything I had tasted before- fruity and light, no trace of bitterness at all. I was given a thorough tutorial about the equipment and was delighted to find I could match the taste at home with the same single origin coffee using the settings he advised. Both the website and the location are well worth a visit.”

Posted 2 years ago

“Brilliant service. I rang Rin about buying an ECM coffee machine and collecting it the following day. Although the store wasn't open and he was only there to roast and post online orders he went out of his way to have our order ready and took the time to to talk us through key point using one of his demonstration models. I have ordered from Rinaldo a”

Posted 2 years ago

“Excellent choice of high quality coffee delivered by hand to our doorstep in Kendal. What more could you need???”

Posted 2 years ago

“First tried their blood orange tea in the Lake District and loved it. I take it with me in a flask when I play golf it’s yummy”

Posted 2 years ago

“Highly recommend the hot chocolate. Its a great winter warmer inbetween all the coffee”

Posted 2 years ago

“As ever: prompt delivery, lovely hand written note, delicious tea.”

Posted 2 years ago

“Fantastic service”

Posted 2 years ago

“Excellent Earl Grey tea, much better than Twinings! Great service as ever. Highly recommended.”

Posted 2 years ago

“Excellent service from start to finish. The attention to detail is outstanding.”

Posted 2 years ago

“Amazing coffee, amazing service and lovely people.”

Posted 2 years ago

“The decaff is mild, creamy, nutty and full of flavour. Fast becoming a favourite.”

Posted 2 years ago

“So far so good. I received the gift token very quickly through the post. I'm glad the return address was in very small print otherwise my husband, who took the post in, may have noticed it which would have spoilt the surprise.”

Posted 2 years ago

“Excellent service and coffee every time”

Posted 2 years ago

“Quite simply , the best tasting coffee I’ve ever made . Worth paying a little more for some ingredients I think . And coffee seems to be one of them .”

Posted 2 years ago

“Excellent chocolate really lovely and will buy it again. Sent out with their usual speed and packaged very well indeed to protect it.”

Posted 2 years ago

“Fantastic as ever! Thank you.”

Posted 2 years ago

“I am a new costumer of Rinaldo and I must say I am really impressed with his client focus and service, beyond the quality of his coffee. And I am Italian, so I know what I am talking about. I have ordered from Rinaldo a ECM tamping station and after 2 days I realised it wasn’t in perfect conditions. Not only he replaced it in a blink of an eye but he wrote to me on a Sunday to apologise and confirm he would replace it immediately. Now this is what I call costumer service. Very happy about the way he took care and resolved the issue. Very impressed.”

Posted 2 years ago

“Best Earl grey loose leaf tea I’ve come across. Hand delivered FOC too if you’re local, what an amazing service.”

Posted 2 years ago

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Rinaldo's is rated 5.0 based on 732 reviews