“Thank u for quick delivery of recent order by post. Unfortunately when box opened a lg jar of instant coffee was broken & coffee granules were all over everything else in the box. Also a pair of bone china mugs were broken, one hand & base. This was supposed to be a gift!
But after me reporting this Ringtons immediately replaced the items. Changed their delivery date as we were on holiday.
Husband ( now we r back) is attempting to photograph them!! Not easy!”
Thank you for your thoughtful review, Cynthia! We sincerely apologise for the issues with your order, but we’re glad to hear that our team was able to assist you promptly. It's wonderful to know that you appreciated the quick response in replacing the items and adjusting the delivery date.
Warm wishes,
Team Ringtons
Thank you for your fantastic review! We're so pleased to hear your order was delivered promptly and that you found everything delicious. Your satisfaction means the world to us, and we can't wait to see you again soon!
Warm wishes,
Team Ringtons
“Ordered the lemon cake, toffee and apple cake, shortbread and ginger biscuits. They were all delicious, went down very well with my family who came round for Sunday tea.”
Thank you so much for your lovely review, Lesley! We're so pleased to hear that your family enjoyed the treats during Sunday tea. It warms our hearts to know our cakes and biscuits were a hit! We appreciate your support and can't wait to see you again.
Warm wishes,
Team Ringtons
“I have always ordered Ringtons tea, so when my last delivery was received damaged, I emailed them and within 48 hours I had a full replacement. That's what I call excellent customer service. Thank you”
Thank you so much for taking the time to share your experience, Christine! We’re thrilled to hear about our prompt service and glad we could assist you. Your satisfaction means the world to us, and we truly appreciate your kind words!
Warm wishes,
Team Ringtons
“Always love Ringtons loose leaf teas and biscuits. Northumberland blend tea is lovely, as are the ginger biscuits (best ginger biscuits ever). Recently tried the apple crumble cookies for the first time, they are to die for! Quick delivery as well. Will definitely be ordering more when tea stocks run low.”
We’re absolutely delighted to hear that you love our Northumberland blend tea and our ginger biscuits, Nicola! It’s fantastic to know that the apple crumble cookies made a memorable impression on you – they are indeed a treat! Thank you for your wonderful feedback and for being such a loyal supporter!
Thank you so much for your kind words! We're thrilled to hear that you love our breakfast tea as much as we do. It's always wonderful to know our teas are hitting the spot!
Thank you so much for your fantastic review, Brian! We're thrilled to hear that you’re enjoying our products and that our service and delivery have met your expectations. Your enthusiasm truly makes our day! We look forward to bringing you even more great tastes in the future.
“The product itself is very good indeed (gold blend tea). However the packaging is very disappointing, for only 200 tea bags the size of box was ridiculous. Please rectify this!”
Thank you for your feedback! We’re glad to hear you enjoy our Gold Blend tea, but we understand your concerns about the packaging size. It's important to us that our customers are satisfied with every aspect of our products, and we'll definitely take your comments into consideration. We appreciate your support!
“Lovely decaf coffee and teabags ! Great company, fast delivery and friendly kind customer service lady that dealt with my feedback. Will defo recommend to friends and family. Ditched the Nes-useless-cafe , Ringed the Ringtons ! Everyone should Ring the Ringtons bell for delivery of the BEST tsting coffee and tea on the market - and they make some very tasty biscuits too ! So great to support a great british company that hasn;t sold out to one of the big nasties. keep it in the family, keep it in the UK as `ringtons have”
We’re absolutely thrilled to hear that you’re loving our products as much as we do, Georgie! It’s wonderful to know that our customer service made a positive impression on you. Thank you for supporting our family-run business and spreading the word! We can’t wait for you to enjoy more of our delicious goodies in the future.
We’re delighted to hear that you enjoyed our tea and biscuits, Mark! The new apple pie cookies are a real treat, aren’t they? Thank you for your lovely feedback and for being a valued member of the Ringtons family!
Warm wishes,
Team Ringtons
We’re so pleased to hear you enjoyed your goodies and found them worth the money! Thank you for your kind words and for supporting Ringtons. We look forward to bringing you more delightful treats soon!
Warm wishes,
Team Ringtons
We're so glad to hear that you love our biscuits as much as we do, Alison! Your kind words mean a lot to us. Thank you for sharing your enjoyment with us!
“A Birthday present well received, was looking forward to having all the contents and enjoying a drink from the new mug, service and delivery as good as ever, thank you.”
We're thrilled to hear that the birthday present was well received and that you’re loving your new beaker. Thank you so much for your wonderful review!
Thank you for your wonderful review, Emma! We're delighted to hear that your products arrived quickly and that you're pleased with them. Your satisfaction means the world to us!
We're so pleased to hear that you are consistently enjoying our products, Mrs Whitton! Thank you for your continued support and for taking the time to leave such a lovely review.
Thank you so much for your amazing review, Derek! We're delighted you love our products and service.
Posted 10 months ago
Thank you so much for your fantastic review, Derek! We're absolutely delighted to know that you found everything amazing, from taste to presentation. Your feedback truly inspires us!
Warm wishes,
Team Ringtons
Thank you so much for your lovely review, Pauline! We're delighted that our box made a beautiful birthday gift. We look forward to serving you again soon!
Thank you for your fantastic review, Susan! We're delighted to hear that you found the ordering process easy and that our delivery was prompt. Your support truly means a lot to us!
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