“Excellent service & very speedy delivery over Christmas period. The ginger biscuits are the best & I've not had any since my mum passed away 2 yrs ago. She used to get them from one of the vans that came to the village.”
“I get Door sales as well as ordering online. Ringtons is always fresh and delivery is fast! The Breakfast Tea is second to none. Hampers are always well packed and presented well.”
“Always a pleasure when the Ringtons mobile van visits , pleasant driver with excellent tea coffee and wide range of treats.have used this service for over 20 years.Ordered a hamper for a Christmas present which was promptly delivered .Only issue was no gift message on system.”
“I was treated to some Ringtons Ginger Biscuits which were very nice so went on the website to order some more. The website was easy to use the ordering process easy delivery was very quick (considering it was on the run up to Christmas) and as expected the quality of the product was excellent. I will definitely be using this service again and highly recommend them.”
“I made a Christmas order on November 27th for a parcel to be delivered to an address in Italy. I asked on email and also queried to Customer Service if this would be possible. On both ocassions I was told my parcel would be delivered without any problems. Two days before Christmas the order was tracked to still be in Maidstone and would not reach Italy until December 30th. I was given a full refund because of the delay but was told my gift would still be delivered. In the new year I get emails from DHL in Italy asking for more money to deliver my parcel. Customer Service passed my details over to an Ecommerce Trading Assistant who tells me there is nothing they can do. Apparently everything is in the small print and that the 'majority' of overseas parcels get to their destinations, which I find a bizarre admission to make. All parcels should be delivered not the majority. In my view Ringstons are supposedly a reputable company who I believed I could trust. They pride themselves on delivery, but this heritage brand is not telling their customers the whole truth when it comes to overseas delivery. I will not be using them again.”
“Your delivery of my order was prompt, efficient and everything I ordered was in the box. You brought me your wonderful Christmas cared about feeling at just the right time after a painful operation. The only thing I did miss was no chocolate ginger biscuits. Is this a line you have discontinued? Please keep sending me update emails. Thank you for being there, keep up the good work. I do miss the house calls I got up in Lincolnshire now that I live in Ross-on-Wye. This is why your emails are so important. A huge big thank you. Happy New Year to you all. God Bless you.”
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