“tried to deliver said i gave wrong address asked them to redeliver with right address they gave me a refund less delivery will not order with them again very disappointed”
We're incredibly sorry to hear you're disappointed with our service. Your order was returned to us via Royal Mail due to there being no house number on the delivery address. You sent us an email asking for a refund, which we replied to asking if you were sure you wanted a refund as the delivery charges would be deducted, and offered to resend to the correct address if you replied with the house number. As we received no reply a refund was issued. Should you have any further concerns, please contact our Customer Care team on 0800 052 2440 - lines are open Monday to Friday 08:30 - 17:00.
Thank you so much for your lovely review, Amanda! We're delighted to hear that you love our tea and the gifts we offer. Your enthusiasm truly makes our day! We can't wait to see you again soon! 😊
“Everything I order from is so yummy and delicious and of so high quality well done Ringtons. My mum has been getting her tea and others things of the Ringtons Van for quite a few years that come round she now 91 years of age and she loves a cuppa of your Ringtons Tea.”
Thank you so much for your lovely review, Lorraine! We’re delighted to hear that you and your mum have been enjoying our tea for years. It’s wonderful to know that our high-quality products have been a part of your family’s tea time. We appreciate your support and look forward to continuing to bring you delicious treats! ☕😊
Thank you so much for your amazing review, Jill! We're thrilled to hear that you and your granddaughter are enjoying our biscuits, especially the apple pie and triple chocolate cookies. It warms our hearts to know our treats are bringing joy to your family. We truly appreciate your support and can't wait to delight you with more delicious products soon! 😊
“We used to have it delivered by 'the man in the van' but having moved delighted we can order it online and though not quite the same, same great quality.”
Thank you so much for your lovely review, Mary! We're delighted to hear that you’ve made the switch to online ordering and are still enjoying the same great quality you've come to love. It’s always wonderful to have our tea delivered straight to your door, no matter how it gets there! We truly appreciate your support and look forward to continuing to serve you with our exceptional products! 😊
Thank you so much for your lovely review, Deborah! We’re thrilled to hear that you love our tea and biscuits, and it’s wonderful to know that a friendly face is delivering them to you. Your support means a lot to us, and we can't wait to keep bringing those delightful products to your door! 😊
“I bought a gift of a mixed biscuit box for my Mum for Mother's Day. She was thrilled and I was lucky enough to try some. They are superb quality and came in a delightful presentation box”
Thank you so much for your wonderful review, Ann! We're thrilled to hear that your Mum loved the mixed biscuit box and that you enjoyed a taste yourself. It's always a pleasure to share our quality treats . We truly appreciate your support and can't wait to delight you both with more of our products in the future! 😊
“Delighted yet again with my latest mothers day gift delivery. Ordered letter box cakes, oaid, thenfoubd out you had ran out. Not to worry I ended up with a beautiful replacement gift, thanks to your quick email. All done for me.”
Thank you so much for your wonderful review, Dianne! We're thrilled to hear that you were delighted with your Mother's Day gift delivery. We're glad we could help you find a beautiful replacement gift and that our quick communication made the process smoother for you. We truly appreciate your support and look forward to bringing you more joy in the future! 😊
“All of your products are exceptional and I will be a returning customer for the forseen future. I would highly recommend ringtons to anyone 10 out of 10”
Thank you so much for your fantastic review, Terence! We're thrilled to hear that you find our products exceptional and that you'll be returning for more. Your recommendation means the world to us, and we can’t wait to delight you with our offerings in the future! Cheers to many more great experiences with Ringtons! 😊
Thank you so much for your amazing review, Debbie! We’re thrilled to hear that your sister and husband loved their gift! It’s wonderful to know that our products helped make their anniversary special. We truly appreciate your thoughtful gesture and hope to bring joy to you and your loved ones with our treats in the future! 😊
Thank you so much for your fantastic review, Paul! We’re thrilled to hear that you’re pleased with the quality and quick delivery of our hampers. They really do make the perfect gift for any occasion! We appreciate your support and can’t wait to help you find more delightful treats in the future! 😊
“I often buy Ringtons products for pressies as they are an all time favourite. A few of my friends are gluten intolerant and I would like to see more gluten free options.”
Thank you so much for your fantastic review, Jules! We're thrilled to hear that Ringtons products are a go-to for your gifts. We appreciate your suggestion regarding more gluten-free options and will certainly take it into consideration. Your support means a lot to us, and we hope to keep delighting you and your friends with our range of products! 😊
Thank you for your fantastic review, Alison! We're so glad to hear that you loved our products and found them to be of good quality and beautifully packaged. It's wonderful to know that everything arrived promptly! We truly appreciate your support and can't wait to see you again soon! 😊
Thank you for your amazing review, Paul! It's wonderful to hear about your family's connection to Ringtons. We take great pride in providing great tasting items. Your support means a lot to us, and we're thrilled that you appreciate our offerings! Here’s to many more happy moments with Ringtons! 😊
Thank you for your fantastic review, Wayne! We're so glad to hear you think our ginger biscuits are tremendous! They really do bring a little extra joy to snack time. We appreciate your support and hope you enjoy more of our delightful treats in the future! 👌
Thank you for your fantastic review, Pauline! We're so glad to hear that you're loving both our biscuits and the smooth taste of our coffee. It’s always wonderful to find a new favourite! We truly appreciate your support and can’t wait to deliver more deliciousness to you soon! ☕🍪
Thank you so much for your kind review, Jane! We’re delighted to hear that the chocolates for your mum were packaged and dispatched to your satisfaction. It’s always our goal to ensure that special gifts arrive beautifully! Your support means a lot to us, and we hope to have the pleasure of seeing you again soon! 😊
Thank you so much for your lovely review, Bushra! We're thrilled that you enjoyed our selection of biscuits and teas. They truly make the perfect gifts for any occasion! We appreciate your kind words and look forward to bringing you more delightful treats in the future! 😊
“The marmalade had unfortunately leaked in the box that was sent as a gift for Mother’s Day, when contacting ringtons about this they promptly responded and apologised for this giving me options to sort the matter in which a brand new box was sent out. Rachel from customer service was so helpful and lovely to speak with via email. I would always recommend ringtons for their products and now also for their amazing customer service. Thank you again!”
Thank you so much for your kind review, Jazmin! We’re truly sorry to hear about the issue with your marmalade, but we’re glad that Rachel and our customer service team could assist you promptly. Your recommendation means a lot to us, and we’re grateful for your understanding. We look forward to seeing you again with more of our delightful products! 😊
Thank you so much for your fantastic review, Brian! We're thrilled to hear that you enjoyed our products. Quality and taste are our top priorities, and it’s wonderful to know we’re hitting the mark for you! We truly appreciate your continued support and look forward to delighting you with more goodies in the future! 😊
English
