“Ordered a hamper for my friend in London 240 miles from where I live..It was delivered to her 5 days later full of a selection of treats for her family; they loved it”
“I ordered on a Sat evening & when I paid the delivery address reverted to my own, I used Apple Pay. This meant I had to repost from my home to the recipient. Whilst maybe this was not Ringtons fault I think they should have accepted some responsibility as there was no one I could contact to cancel until the Mon am, I believe when parcels are being sent due to busy periods eg Christmas then the Customer should be able to cancel or edit. I therefore find it unacceptable that ringtons did not refund postage & the cost became almost 50% of the purchase price of the goods . Not in my opinion good customer service. I have ordered thugs several times online from ringtons but would consider long and hard before doing so again”
“My grandma used to have a tea man who delivered these before she passed away, I thought for Xmas it would be a nice gift for family so a bit of her was with us, everyone loved their festive hampers.”
English
