Thank you for your wonderful review, Janice! We're absolutely delighted to hear that you think our Ginger Snaps are the best you've tasted. It’s fantastic to know that our speedy delivery and excellent service hit the mark for you. We truly appreciate your kind words!
Warm wishes,
Team Ringtons
Thank you so much for your wonderful review, Kerry! We're so pleased everything arrived promptly and that you found our products delicious. It's also fantastic to hear that our Tea Caddy made for such a delightful gift. We really appreciate you taking the time to share your experience.
Warm wishes,
Team Ringtons
“Received my order, it was wrong, contacted customer services, no response. Cannot log on to my account, tried to change my password, no password link received, five times! No response from Ringtons.”
Hi Christine,
Lovely to hear from you again. Sorry to hear you can't find a response from us and this hasn't been resolved. Our customer care team responded on 12th September to try and resolve this matter for you. We are always keen to help, I will of course resend the email to you.
If you would prefer, please contact one of our friendly customer care team who can talk you through step by step. Tel 0800 052 2440.
Warm Regards
Team Ringtons
Thank you so much for your review Marie! We're so glad to hear that you enjoyed our Ginger Snaps, they're definitely a customer favourite. Your feedback means a lot to us and motivates us to keep delivering the best quality snacks.
Warm wishes,
Team Ringtons
“I came across Ringtons via my mother who gets her tea delivered by a nice man in a van. The tea is far superior to other black teas and consumed with gusto in our household”
Thank you for your glowing review, Louise! We're absolutely thrilled to hear that you've discovered Ringtons through your mother and that our tea is such a hit in your household. There's nothing quite like a good cup of black tea enjoyed with gusto!
Warm wishes,
Team Ringtons
“Had to order fruit jelly’s on line as no longer available for doorstep delivery which is annoying.
I contacted customer service and the staff were really helpful Because I ordered quite a few they wavered the postage charge for one order only which was very kind of them . Thank you Ringtons”
Thank you for your wonderful review, Pamela! We truly appreciate your understanding about the delivery options and are so glad to hear that our customer service team was able to assist you. We strive to make every experience as pleasant as possible, and it's heartwarming to know that our efforts made a difference for you.
Best wishes,
Team Ringtons
“Ordered as a gift and recipient delighted. I have known Ringtons all my life, my mother had them delivered by horse and cart. Nearly always took them back to London when I had been on a visit 'home'. Recently returned to live in Newcastle so I can get them easier, best ginger biscuits.”
Thank you for your delightful review, Carol! It's wonderful to hear that your recipient was so pleased with the gift. We love hearing about our long-standing connections, and it's fantastic that you're back in Newcastle to enjoy Ringtons more easily. Those ginger biscuits truly are a favourite!
Warm wishes,
Team Ringtons
“By far the best tea bags ever.. I love the breakfast tea and my daughter the traditional tea.. we are both big tea drinkers and have tried many different ones and Ringtons tea is the finest”
Thank you for your fantastic review, Susan! We're delighted to hear that you and your daughter are enjoying our breakfast and traditional teas.
Happy brewing!
Kind regards,
Team Ringtons
Thank you for your thoughtful review, Audrey! We're so glad to hear that you enjoyed your experience with us, but we truly appreciate your feedback regarding the teabags. We do have variations of different strength tea bags available. If you would like to contact our customer care team on 0800 052 2440 we will be able to have a chat.
Warm wishes,
Team Ringtons
Thank you for your amazing review, Roy! We're thrilled to hear that you were impressed with our biscuits last Christmas and that you've continued to enjoy them since.
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Carol! We're so pleased to hear that you received your items quickly and found our products to be of good quality at reasonable prices. Your satisfaction is our priority, and we truly appreciate your support!
Warm wishes,
Team Ringtons
“Best ginger snaps ever… also the apple pie biscuits are delicious… lovely and chewy !!!
Ginger snap tea nice… but would prefer it with a bigger hit of ginger to make it bit more warming…”
Thank you for your wonderful review, Gail! We're thrilled that you think our ginger snaps and apple pie biscuits are the best. Your feedback on the ginger snap tea is appreciated, and we’ll certainly take that into consideration for future batches.
Warm wishes,
Team Ringtons
Thank you so much for your lovely review, Amanda! We're delighted that you think our products are excellent, especially the ginger snaps. Your appreciation truly brightens our day!
Warm wishes,
Team Ringtons
Thank you so much for your fantastic review, Margaret! We’re thrilled to hear that you trust our products and that our service consistently meets your expectations. Your support means the world to us!
Warm wishes,
Team Ringtons
Thank you for your fantastic review, Angela! We're so glad to hear that you consistently find our quality to be the best. Your support and trust in our products mean everything to us!
Warm wishes,
Team Ringtons
Thank you for your fantastic review, Debbie! We're so pleased to hear that you enjoyed the quick delivery and found our biscuits tasty. Your satisfaction is our priority.
Warm wishes,
Team Ringtons
Thank you so much for your wonderful review, Catherine! We're delighted to hear that you enjoyed our quick delivery and tasty products. Your kind words truly motivate us to keep providing the best for our customers.
Warm wishes,
Team Ringtons
Thank you so much for your fantastic review, Lorraine! We’re thrilled to hear that you and your daughters have been enjoying our tea for so many years. Your continued support means a lot to us, and we’re glad to know that our prompt delivery meets your needs.
Warm wishes,
Team Ringtons
Thank you so much for your fabulous review, Lisa! We're thrilled to hear that you love our products and prices, especially the biscuits and teabags.
Warm wishes,
Team Ringtons
Thank you so much for your lovely review, Ruth! We're delighted to hear that you always enjoy our tea and biscuits. Your support means the world to us, and we look forward to continuing to provide you with delightful treats!
Warm wishes,
Team Ringtons
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