Thank you for taking the time to share your experience with us. We understand how frustrating it can be to wait for items you have been eager to receive.
We can see you're currently in touch with one of our team as it looks like your order was incorrectly addressed, and we're trying to rectify this for you.
Thank you for your feedback! We’re delighted to hear you love the product, but we’re truly sorry to learn that a few arrived broken. Your experience is important to us, and we appreciate your understanding.
If you have photographs of the broken biscuits, please send to tea@ringtons.co.uk along with details of how many packets were affected - please include your order reference number.
“I received the Ringtons ginger snaps very well packaged and I'm pleased to say the biscuits are better than I anticipated.....light, crunchy and the depth of ginger is like nothing I've tasted before....absolutely delicious.”
Thank you for your amazing feedback! We're delighted that our ginger snaps exceeded your expectations – that crunch and depth of flavor are truly special! It’s always wonderful to hear when our treats bring such joy. Enjoy your delicious moments, and we can’t wait to see you again soon! 🍪✨
Thank you for the wonderful review! We're so glad you enjoyed our tea, coffee, and biscuits. It's fantastic to hear you had a great experience with our customer service as well. We can't wait to serve you again soon! 😊👍
“Hi I was highly delighted tea is beautiful,the ginger nuts and the other biscutes I bought were amazing will be ordering the same again at the end of the month thank you kind regards Lynn Stevenson”
Thank you for your wonderful review, Lynn! We're absolutely delighted to hear that you're enjoying our tea and biscuits. It’s fantastic to know that they made a positive impression on you. We can’t wait to have you back at the end of the month for more tasty treats! Kind regards and happy sipping! ☕️😊
Thank you so much for your fantastic review, Lorna! We're delighted to hear that you enjoyed our service and found our website easy to navigate. It's wonderful to know that our product met your expectations. We appreciate your support and look forward to serving you again soon! 😊✨
“I was searching for decaffeinated tea bags that were actually worth drinking. I’d tried several different types from the supermarket and they were all akin to grey dish water. I then came across Ringtons and made an order for postal delivery (which was very quick) and hallelujah, the tea is delicious it looks and tastes of proper tea. Will continue to reorder and am now going to try the decaffeinated coffee.”
“Quick delivery and yummy biscuits- what mover do you want! Negative- Im addicted to the triple chocolate cookies so need to order some more! Not good for January diet! Ha ha!”
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