Thank you for your fantastic review, ARVOIS! We're so happy to hear that you think our products are very good. Your feedback is greatly appreciated, and we look forward to continuing to provide you with the quality you enjoy!
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Lyn! We're so pleased to hear that you enjoyed our customer service and found a fabulous selection of products. Your satisfaction is our top priority, and we’re always here to help you find just what you need. We appreciate your kind words and continued support!
Warm wishes,
Team Ringtons
“So impressed with Ringtons Gingersnap tea! Our whole family has converted to Ringtons Decaf tea over the last few years and nothing beats it. What we also are very fond of is the fortnightly visit from Richard our local Ringtons representative who delivers our regular supplies. Thank you”
Thank you so much for your wonderful review, Kathryn! We’re over the moon to hear that your whole family has made the switch to Ringtons Decaf tea—it's fantastic to know you love our Gingersnap tea as well! Richard is indeed a gem, and we’re glad he’s part of your tea experience. Your support means everything to us, and we’re here for all your tea needs!
Warm wishes,
Team Ringtons
“Bought these biscuits for an elderly friend. She was delighted with them. She likes all of the biscuits and is reluctant to share them with friends when they call. Liked the tea bags as well and the first time she has tried decaff. it was a wonderful gift and arrived quickly.”
“Very disappointed as gift I wanted to purchase had such a short best buy date was unable to purchase.
Also package was delivered without any warning. Delivery driver did not knock or ring doorbell and left package on open doorstep in pouring rain.
As the items were a thank you to surgical team following my extensive cancer surgery I wanted to wrap them up together but as outside packaging was soaking wet I was unable to.
I expected better from Ringtons”
Dear Janice,
Thank you for taking the time to share your concerns with us. We're truly sorry to hear that your experience did not meet your expectations, especially considering the thoughtful nature of your purchase. We understand that a short best buy date is disappointing, and we’re always striving to improve our product availability.
We also regret that your delivery did not arrive in the manner we aim for; it's important to us that packages are delivered with care. Your feedback is valuable and can see that we have already actioned this via email for you.
“I recently made a purchase of Algernon biscuit gift set for my elderly uncle who has been poorly and recently lost his wife. He was over the moon with his gift so thank you very much.”
“I LOVED the Victorian House full of goodies. I also ordered Marshmallows and Caramel fingers. I was astonished how big they were and how many were in a packet. You said head and heels over high street brands for this, whose products are constantly shrinking. AS FOR THE taste of your teas, all of them were lovely, an old fashioned feeling of taste. I usually buy a lot of organic produce, but even I had side stepped 'Clipper' this time !! Having said that it may be an idea to expand to organic .. just sharing an idea. Thanks once again, everything was beautifully packed too and the carrier kept me up to date. all in all a 9half outta 10, the half being its not organic. I will be ordering again, and please dont change its all a box of delight as you are. All the best to all the team. X”
“I had thought of getting a order placed to top up on the gold bags I had just run out of and the van man showed up at my door. Told me about other stuff available. Free extra pack on first orders, thought lovely, went to the website, put in the order and to try some new things. Delivery took quite a while, first delivery schedule didn't even happen and then took another 2 days and was arrived via royal mail and not even the van man. Also. No free gold bag on first order. Sad times.”
Thank you for sharing your experience with us! We're sorry to hear that your delivery didn't go as smoothly as expected. We have looked into this for you and can see that the order was placed on 04/06/2025 and delivered on 09/06/2025, Dispatch can take between 3-5 working days so happy to advise this was within that time frame. We run different offers online and through our doorstep delivery service, if you purchase tea on your first visit (through a doorstep service and not online), you would get a bag of tea for free. If you wish to continue to order online, we have some great offers exclusive to online when you purchase our tea bundles. If you would like a doorstep visit going forward, please contact our customer care team Tel: 0800 052 2440, they would love to help further. We appreciate your understanding and look forward to seeing you again soon!
“Due to allergies and being unable to drink tea or coffee AND some hot chocolate, it was nice to find a hot chocolate that I don't react to and only having to add hot water so i can take it everywhere with me.
Thank you Ringtons- please don't change your recipe 🙏 😊”
“My mother-in-law is 94 and had started refusing or not drinking especially normal tea. This was worrying as she was getting dehydrated. I tried her with Ringtons Ginger Snap tea and she loves it. She will happily drink full cups and we feel her health is improving as a result. I have just bought 10 boxes so we keep up to her new taste! Thank you Ringtons, this a good healthy tea that my oldie loves.”
“1st time ordering Ringtons online and was very pleased at tow hassle free the whole process was. Delivery was free and only took a couple of days. Definitely will be ordering again.”
Thank you so much for your wonderful review, Linda! We're delighted to hear that you absolutely love Ringtons and find great value in our gift boxes. Your recommendation means a lot to us, and we’re thrilled to have your support. We can't wait to bring you even more delightful treats in the future!
Warm wishes,
Team Ringtons
English
