“Honestly cannot fault Ringtons for their customer service, prompt delivery, and excellent quality products. In fact, when I ordered from them before Mother's Day, an item was missing. I rang them up to ask for another to be sent out, and in less than 24 hours, there it was, on my doorstep! Can't say fairer than that. Absolutely love the taste of all their biscuits, cakes, sweet treats, but the standout item has to be their Gold Blend Tea! Never tasted tea as smooth in texture and rich in flavour! My choice of tea every time! I just wish other companies were as good as Ringtons for quality of products and excellent customer service. That's why I always have and always will choose them over other tea brands, and why I always recommend them to friends and family. Thank you for being such a wonderful business!”
Hi there,
Thank you for your wonderful review. We’re thrilled that you’re so happy with our customer service, prompt delivery, and the quality of our products. It’s great to hear that the missing item was resolved quickly and that you love the Gold Blend Tea in particular. We truly appreciate your kind words and your recommendations.
Kind regards,
Team Ringtons
Hi Kathryn,
Thank you for your wonderful review. We're thrilled that all products are excellent and that you especially love the tea and the range of biscuits. We really appreciate your kind words.
Kind regards,
Team Ringtons
Hi Jeanette,
Thank you for your wonderful review. We're thrilled that Ringtons was the perfect gift and yes, we agree they do taste so much better than flowers :) We appreciate your kind words.
Kind regards,
Team Ringtons
Hi Stewart,
Thank you for your wonderful review. We're delighted that you love the products and that delivery was very quick. We look forward to your next order.
Kind regards,
Team Ringtons
Hi Hazel,
Thank you for your wonderful review. We’re delighted that tea and cake helped celebrate your friend’s new home — what a lovely idea!
Kind regards,
Team Ringtons
Hi Mary,
Thank you for your fantastic review. We’re glad you experienced friendly service and fast delivery, and that ordering online was easy.
Kind regards,
Team Ringtons
Thank you for your feedback. We’re glad you enjoy the teabags, and we’re sorry to hear the hot chocolate sachets didn’t meet your expectations. I’ll ensure to pass this feedback on to our Product Team.
If you feel this wasn't down to personal taste, please send an email to tea@ringtons.co.uk with the details, and we'll reply with further information on how you can return the sachets and packaging so we can investigate further.
Kind regards,
Team Ringtons
Hi Pamela,
Thank you so much for your fantastic review. We’re really glad you’re enjoying our products and that you’ve consistently had a great experience with us. We’ll be sure to pass your kind words to the team.
Kind regards,
Team Ringtons
Hi Paul,
Thank you so much for your kind words. We’re thrilled you’re enjoying our products and that you had a great experience with our customer service.
Kind regards,
Team Ringtons
“I used to wonder why a cup of tea with my friend always tasted so good; I thought it was the chat and downtime until one day I asked her what brand of tea she used...........I've been hooked ever since and even take my own tea bags with me when I go to hotels! I always tell anyone coming to my home for a cuppa that it's Ringtons tea 🥰”
Hi Janet,
Thank you so much for sharing your lovely thoughts. We’re thrilled that Ringtons tea has become your go-to for cosy chats and hotel stays alike – that means a lot to us.
Kind regards,
Team Ringtons
Hi Sandra,
Thank you so much for your 5-star review. We’re thrilled you’re happy with the quality, fast delivery, and beautiful hamper packaging.
Kind regards,
Team Ringtons
Hi June,
Thank you so much for taking the time to leave us a great review. We’re delighted you enjoyed the Ringtons tea and treats and that they arrived quickly.
Kind regards,
Team Ringtons
Hi Paul,
Thank you so much for taking the time to leave us a great review. We’re delighted you love the letterbox gifts and think they’re perfect for friends and family.
Kind regards,
Team Ringtons
Hi Christine,
Thank you so much for taking the time to leave us a great review. We’re delighted you enjoyed the fast delivery, the gift presentation, and the delicious tea and coffee.
Kind regards,
Team Ringtons
“Excellent tea, biscuits and snacks, but why use Royal Mail? Changed their delivery time many times and delivered late in evening. Good products, poor delivery.”
Hi Colin,
Thanks so much for your kind words about the tea, biscuits and snacks, we really appreciate it! We’re sorry to hear that Royal Mail’s delivery times were changed several times and that your parcel arrived later in the evening. We understand how frustrating that can be.
We do take all feedback on board, and while Royal Mail is usually reliable for most of our customers, unfortunately some deliveries can still vary depending on their local service. We’re always reviewing our options to make sure orders arrive as smoothly as possible.
Thanks again for letting us know, your feedback genuinely helps us improve.
Kind regards,
Team Ringtons
Hi Lorraine
Thank you so much for taking the time leave us a great review. We're delighted you're happy with our products and service 😊
Kind regards,
Team Ringtons
Hi Peter,
Thank you so much for taking the time to leave us a great review. We’re thrilled our Belgian Bunny & Duckling Chocolates brought a smile to everyone who received them :)
Kind regards,
Team Ringtons
“Hamper was a gift - apparently well received! Service was outstanding. Staff willingly sorted a small issue with gift card. Order placed late Tuesday - it arrived on the Thursday!”
Hi Vivien,
Thank you so much for taking the time to leave us a wonderful review. We’re delighted you’re happy with the service and that the gift card issue was resolved smoothly. Great to hear the hamper arrived promptly!
Kind regards,
Team Ringtons
