Thank you for your 5 star review, Paula! We’re thrilled you love the biscuits and teas and that you find our price amazing for such good quality.
Kind regards,
Team Ringtons
Thank you for your 5 star review, Lynn! We’re delighted you enjoyed our tasty products and that delivery was prompt and well packaged.
Kind regards,
Team Ringtons
Hi Caron,
I’m really sorry to hear your order didn’t arrive in perfect condition, that’s certainly not the experience we want for you.
Could I ask that you contact our customer care team on 0800 052 2440 in order that we may look into this for you.
Kind regards,
Team Ringtons
Thank you for your 5 star review, Susan! We’re thrilled the gift box delighted your friend.
Just so you know for next time, when you’re purchasing one of our gift boxes, you’ll find an “Add a Gift Message” button just below the “Add to Basket” option. If you’re putting together a selection of items, you can also search “gift message” in the search bar, which will take you to the same page. (Please note, gift messages are an additional £1.00.)
Of course, if you ever need a hand, feel free to give us a call on 0800 052 2440 before placing your order, we’re always happy to help, and we can even place the order for you over the phone.
Kind regards,
Team Ringtons
Thank you for your 5 star review, Rebecca! We’re thrilled you love the Ginger Snap biscuits so much, and wow 10 packets, amazing choice. We’ll keep them coming!
Kind regards,
Team Ringtons
“Lovely array of items. I do however feel that you have to order a lot to get free delivery, especially as there's not a massive range of stuff. Very nice though and the soft mints are gorgeous. I'd be happy to accept for a free bag or 2 😋”
Thank you for your 5 star review, Helen! We’re so glad you love the range and that the soft mints are a hit. We’ll take your note about the free delivery threshold on board.
Kind regards,
Team Ringtons
“Wow we ordered quick a few different packets of biscuits and I have got to say they are fantastic we haven’t quite worked our way through them as of yet
But will definitely be buying from you again”
Thank you for your 5 star review, Samantha! We're delighted you enjoyed the biscuits and that you’ll be buying from us again.
Kind regards,
Team Ringtons
Thank you for your 5 star review, Desmond! We’re glad you were pleased with the fast delivery and excellent quality product.
Kind regards,
Team Ringtons
Thank you for your 5 star review, Vivien! We’re delighted you found it easy to order and that you’re happy with the quality and the Mother’s Day gift.
Kind regards,
Team Ringtons
“First class delivery and Customer service.I won't drink any other brand of tea.And the coffee is excellent as well.My mum used to get it delivered so in the family for many years”
Thank you for your 5 star review, Susan! We’re delighted to hear you’re so happy with our delivery and customer service, and that Ringtons is a family favourite tradition.
Kind regards,
Team Ringtons
Thank you for your 5 star review, Yvonne! We’re glad you’re happy with the quality.
I’m sorry the message card was missing from one of your thank you boxes. Please contact our customer care team on 0800 052 2440 and we'll look into this for you
Kind regards,
Team Ringtons
Thank you for your 5 star review, Elizabeth! We’re so glad Defence Tea hit the spot and that a fellow open water swimmer recommended it.
Kind regards,
Team Ringtons
“All great, as ever! When living in the NE we had our tea, etc, delivered. Now an Hon ‘southern softie’ we are on mail order. Quality as good as ever, delivery times excellent, and it’s good to still feel ‘a part of the family!’”
Thank you for your 5 star review, Nigel! We’re thrilled to hear that everything remains excellent, and that delivery times are still top notch. It’s great to know your still part of the Ringtons family.
Kind regards,
Team Ringtons
“Rington's biscuits and tea are brilliant. Unfortunately the packaging for delivery is not so great. I received a box that looked as though it had been kicked about. All the packets inside were rattling round with only one piece of scrunched up brown paper to protect them. I'll think twice about obtaining biscuits on line in future.”
Hi there,
Thank you for taking the time to share your experience. I’m really sorry to hear the delivery packaging arrived in a poor state and the contents rattled around.
We want your biscuits and tea to arrive in perfect condition and if this is ever not the case please contact our customer care team on 0800 052 2440 and we'll happily resolve any issues for you
Kind regards,
Team Ringtons
“Ringtons tea is always fantastic. The ordering process was very easy. Confirmation was immediately. The tea delivered very quickly and immediately enjoyed. Outstanding tea and a pleasure to order from Ringtons. Thank you!”
Thank you for your 5 star review, Sean! We’re thrilled you enjoyed the Ringtons tea, found the ordering process easy, and that delivery was quick. We really do appreciate your kind words.
Kind regards,
Team Ringtons
Thank you for your 5 star review Norma! We’re thrilled you enjoyed the Ginger Biscuits and the Smoked Paprika Palmiers, fantastic feedback to hear.
Kind regards,
Team Ringtons
Thank you for your 5 star review, Lian! We're so glad you enjoyed quick delivery, quality packaging and lots of tasty goodies. Happy you’re happy with your purchases.
Kind regards,
Team Ringtons
