Login
Start Free Trial Are you a business?? Click Here

Rimmers Music Reviews

4.8 Rating 4,253 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,253 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
Rimmers Music 5 star review on 17th February 2025
Matthew
159
Anonymous
Anonymous  // 01/01/2019
Ordered a Epiphone Les Paul 1958 in March at the best price on the internet from Rimmers. As with a lot of guitars availability was limited due to Covid and the supply chain- however Hedley from Rimmers kept me informed of their supply and even offered to refund me to buy elsewhere - but because of the courteous service I stayed with Rimmers who delivered my new guitar last week- amazing guitar I might add it had a great top! Thanks Rimmers!
Rimmers Music 5 star review on 25th June 2021
Helpful Report
Posted 3 years ago
The big name brands I wanted at significantly lower prices than other online retailers and the delivery was rapid. I would definitely recommend this company.
Helpful Report
Posted 3 years ago
Wanted to buy the a drum kit, had some issues because I just moved address and shipping didn't mach the payment, in most circumstances that would mean no delivery, they sorted it out, these guys were extremely fast at delivering for a large package. Absolute legends, highly recommend.
Helpful Report
Posted 3 years ago
Great Guitar purchase. Perfect suggestion from the staff. Great communication and quick delivery. 10/10.
Helpful Report
Posted 3 years ago
Email communication could improve, but customer service over the telephone is excellent. Very patient, polite, no such thing as an irritating question for them. Took their time to listen, answer and reassure. Live chat was very useful in setting up the phone call response.
Helpful Report
Posted 3 years ago
Excellent service, good price and swift delivery well packaged
Helpful Report
Posted 3 years ago
Easy peasy ordering, swift dispatch and prompt delivery…. Couldn’t be any better!
Helpful Report
Posted 3 years ago
Perfect service, arrived on time, and the cheapest out there for Roland headphones. No probs and Rimmers now on my 'first companies to check-out for new equipment' list.
Helpful Report
Posted 3 years ago
Great service, great item, a really positive shopping experience.
Helpful Report
Posted 3 years ago
Never had any problems purchasing from Rimmers Music.
Helpful Report
Posted 3 years ago
Great headphones, superb quality, very swift shipping. Thank you
Helpful Report
Posted 3 years ago
Great service and great price. The item arrived extremely quickly and without any damage. I am thrilled with my purchase. Thank you
Helpful Report
Posted 3 years ago
I cannot praise the guys at Rimmers Music enough. They have a comprehensive stock at very competitive prices, talk to them if you can't get to the stores and you will receive friendly impartial advice. Rimmers music also use superb couriers that email you with a delivery window so you know when to expect your order.
Helpful Report
Posted 3 years ago
Super fast delivery of product. Great product as described - no problems at all. Would order from these guys again - thanks!
Helpful Report
Posted 3 years ago
HI,I WOULD LIKE TO SAY THAT THE SERVICE I GOT FROM RIMMERS WAS FIRST CLASS, MY JAZZMARSTER ARRIVED ON TIME, AND IN GOOD ORDER, VERY PLEASED THANK YOU. JOHN CUNNEW
Helpful Report
Posted 3 years ago
A good experience in buying my Roland BK3 keyboard, although the packaging had a hole right through the cardboard packing case, there was no damage to the instrument, thankfully! I could have bought it from Amazon, but I thought that if I bought it from Rimmers Music I could get help and advice if necessary. I think the keyboard is awesome! Superb.
Helpful Report
Posted 3 years ago
Wonderful service! My order was immediately processed and delivered promptly. The instrument in perfect condition!
Helpful Report
Posted 3 years ago
Had enormous problems with delivery and in the end the product did not arrive in time for my son’s birthday. They have acknowledged that it wasn’t good enough however.
Helpful Report
Posted 3 years ago
We have spoken already with regard to your delivery being delayed. Unfortunately deliveries can sometimes go wrong which is disappointing for us as well as our customers. Most are next working day but this can't be guaranteed. TNT were later than next working day with your delivery and then re-attempted and you weren't in, which further delayed things. As soon as you made us aware of the problem we spoke to TNT and checked that the delivery was made. Regards Cathy
Posted 3 years ago
First time I have bought anything from Rimmers and am very happy with the service. I had been watching for a new keyboard coming into stock on around 6 other stores and Rimmers were amongst the first to show available stock. The price was the lowest out of all the shops and free next day delivery was offered. From ordering, the communication was great and the keyboard arrived the next day as promised. I wouldn't hesitate to recommend Rimmers based on price, service and product availability. They also use DPD which is my preferred courier. Thanks guys! You've gained a new customer.
Helpful Report
Posted 3 years ago
Absolutely fantastic service. Highly recommended. Will 100% use again.
Helpful Report
Posted 3 years ago
Rimmers Music is rated 4.8 based on 4,253 reviews