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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Excellent prices, large, clear pictures and detailed description tell you all you need to know about the equipment you are thinking to buy, making the decision so much easier.
Helpful Report
Posted 6 years ago
I ordered a Roland Pm-100 yesterday and it arrived today at 1pm in perfect condition. Rimmers Music is competitive and great service. Highly recommended. Why use anyone else!
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Posted 6 years ago
I bought a digital piano on line. Rimmers did their best to try and get the piano to me. However, the carrier used to delivery the piano was not as caring with the handling of the piano. The first one - went missing - second one damaged and not accepted. Finally, the third one arrived and I am very pleased with the instrument. Leif & Rowan in the customer service office of Rimmers where helpful and ensured that the eventual outcome was poistive. I would certainly deal with Rimmers again.
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Posted 6 years ago
Fast delivery and everything very well packed and in perfect condition. Over the moon with my new piano šŸ‘
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Posted 6 years ago
Excellent online service. Easy to order. Delivery made by courier on time and goods in great condition. Would recommend and use again.
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Posted 6 years ago
Ordered and delivered. No hassles. Happy with product.
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Posted 6 years ago
I ordered a Yamaha keyboard from Rimmers based on the site reviews and the competitive pricing. It arrived next day in perfect condition and I’m delighted with both my purchase and the efficient delivery.
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Posted 6 years ago
Great Vox amp at a great price free delivery with is always a bonus and very quick, all in all spot on
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Posted 6 years ago
The drum kit was for my grand children (and me!). It arrived as advised in 2 large cardboard boxes. Inside were more cardboard boxes. I am a guitarist so know little about drum kits. However I was able to assemble all the items and whilst specific tuning needs are a mystery, the kit sounds and plays well. The price was very attractive and previous experience with Rimmers gave me the comfort to go ahead. Happy customer but disgruntled neighbours.
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Posted 6 years ago
Quick, efficient, cheap, quality
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Posted 6 years ago
Timely arrival - immaculate instrument. Best price online at the time
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Posted 6 years ago
got the CASIO PXS3000 keyboard next day , well done guys thanks you :) : I am still deciding (on the 14 day return option ) if to keep this very nice keyboard , as there are so many pros and cons about the keyboard and so much choice out there .. so ………..
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Posted 6 years ago
Bought a mini amp, Vox AC2 from Rimmers music. Good price and good product, just what I wanted for noodling in front of the fire. Point to note is that the supplied batteries are just for test purposes, you should invest in a set or two of alkaline / rechargeable ones for long term use. Or use a 9v dc adapter if you have mains power. Amp is surprisingly loud for it's size with a great range of tones on tap. Thanks Rimmers.
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Posted 6 years ago
Bought a set of Bass strings on Monday,,, arrived (excellently packed) the next morning ! Need I say more?
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Posted 6 years ago
Absolutely perfect in every way. Guitar arrived the next day, with no hassle at all. Plus a huge discount, I was really pleased. Would certainly use Rimmers again. A* all the way. Thank you.
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Posted 6 years ago
I was interested in purchasing an Epiphone Masterbilt DR-500MCE guitar, marked as out of stock but available to order. Before purchasing I emailed a query re whether the item would be brand new or a returned/reconditioned item, a realistic timescale for the delivery, and from where the guitar would be obtained. I received a reply the next day answering all points. Yes, brand new. The guitar had been on order since the beginning of the month. but the supplier had changed the supply date to "unknown", and realistically it could be a few days, a few weeks, or a few months. The guitar was distributed throughout Europe from Germany. The email concluded with a suggestion that Rimmers would email me when the guitar was in stock. Due to the honest answer, I decided to place my trust in them and placed an on-line order; the price was the best, by far, that I could find. Another out of stock item was also ordered. I had to contact them by phone as I had some issues about when I could receive deliveries. Phone answered promptly, and issues dealt with. One week later I received an email to tell me that the guitar was in stock and would be delivered the next day. It was. So far so good. The box was a huge rectangular one with Gibson (Epiphone's parent company) security seals on it with the warning not open if the seals were broken. All four were, but taped over. Before opening, I photographed them and contacted customer services. They explained that the large box was how they received the goods, and it was primarily for their use. While on the phone I opened the box and sure enough the guitar was in its own box inside. (Epiphone do not security seal the guitars individually - see Youtube video of a Japanese reporters visit to their factories). The guitar was pristine, obviously had not been removed at any time, and was perfect. I have worked out that the rectangular box would hold two guitars, and it is reasonable to assume that this box would have been opened by Rimmers to check the contents. I have had a friend, with decades of guitar experience, check the guitar with me. His verdict is that it is perfect " a guddun". Throughout, Rimmers customer service personnel have not only answered emails and phone promptly, but have been completely honest and trustworthy, not to mention friendly and patient. This was a relatively expensive purchase for me, but I am satisfied that I made the right decision in buying from Rimmers, and I would buy from them again if the price was competitive. The other item ordered is still awaiting delivery, but only three weeks have elapsed since ordering and I have set no deadline. I'm happy to wait for it.
Helpful Report
Posted 6 years ago
Competitively priced and a good range of top quality products. Very polite and proficient to deal with. Any problems are handled quickly and efficiently. An exceptional service ! 5 Star *****. Thoroughly Recommended !
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Posted 6 years ago
QUick and efficient service at an excellent price. I would reommend Rimmers to anyone.
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Posted 6 years ago
Purchased a set of Fender Bass strings for£9.99 excellent price & fast shipping.
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Posted 6 years ago
Ordered a Vintage V100 electric guitar - the ordering process was very simple and quick. The guitar arrived the next morning really comprehensively packaged and, I have to say, what an amazing guitar for the price . . . very happy customer!! HIGHLY RECOMMENDED.
Rimmers Music 5 star review on 14th August 2019
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Posted 6 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews