Rimmers Music Reviews

4.8 Rating 4,132 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,132 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

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Rimmers Music 5 star review on 3rd April 2024
Annette
Rimmers Music 5 star review on 22nd February 2024
Keith
Rimmers Music 5 star review on 11th February 2024
Louise
Rimmers Music 5 star review on 11th February 2024
Louise
Rimmers Music 5 star review on 26th January 2024
Sule
Rimmers Music 5 star review on 25th January 2024
Michael
Rimmers Music 5 star review on 29th October 2023
Jiordath
133
Anonymous
Anonymous  // 01/01/2019
I purchased a casio triple pedal unit for my casio cdp-s360 piano at a fantastic price with fast shipping. I would certainly make further purchases from rimmers music in the future.
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Posted 7 months ago
very helpful and fast delivery
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Posted 7 months ago
Beautiful piano, very quick delivery - I'm more than happy
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Posted 7 months ago
Excellent communication with the lovely guys at the customer center. Also, speedy delivery.
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Posted 7 months ago
Phoned a week ago about a keyboard that had just arrived because I was having trouble, got through to message machine and said could someone contact me ASAP. One week later no phone call. That's what happens when they have your money. Gear 4 music for me in the future.
Helpful Report
Posted 7 months ago
Hi We are sorry to hear that you haven't been able to contact us. We check our messages regularly throughout the day. We return all calls so are unsure what has happened on this occasion. If you do need any help, please either email customerservice@rimmersmusic.co.uk or call us on 01772622111. Customer service is really important to us so please do get in touch if you need to. I've looked for your number to call you but due to the payment method used on your order I haven't been able to access that. Kind regards Cathy
Posted 7 months ago
Graham was a great guy to deal with with and sort out my Lowden Guitar purchase. Very happy with the way in which I was treated. I would recommend Rimmers Music if you are looking for a guitar.
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Posted 7 months ago
Quality item, great price & delivered quickly. Superb.
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Posted 7 months ago
Bought a Roland F701 and it was delivered really quickly by our regular Fedex guy. Super fast service, and I love the Piano. I always wanted one, and now I'm doing loads of lessons and making excellent progress. Thanks Rimmers, I love it. I'll be back for any other music related stuff I need.
Rimmers Music 5 star review on 11th September 2023
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Posted 7 months ago
Everything went smoothly , on time and at a good price . Happy customer !
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Posted 7 months ago
Item delivered on the dot, I have bought many items from Rimmers Blackpool in the past with good service but over the counter and by telephone. I know online buying is the future but I still prefer to go into a shop, although the man reviewing the Yamaha PSR Sx600 on YouTube did a good job, (no airs an graces), overall pleased with Rimmers and would use again
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Posted 7 months ago
Delighted with my piano! Delivery was quick and set up was easy once I realised that there was 2 different options to insert screws to plate A or B. I had to move screws to other option as the screw mounts under piano didn't align with piano brackets. Once I realised the problem then it slotted Into the brackets no problem. Just make sure you measure the keyboard from sliding brackets so you know whether to opt for option A or B on the metal plates. If you do this it it will save you alot of unecessary hassle.
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Posted 7 months ago
Ordered a digital piano online as a birthday gift. The piano was received within a couple of days, well packaged by friendly and helpful delivery team. Piano is great and exceeded our expectations in quality and appearance. One very happy customer and daughter.
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Posted 8 months ago
Very pleased with service. Delivery was slightly delayed by transport company but only by a day.
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Posted 8 months ago
Firstly no one is returning my calls! No mention on website that customer has to assemble the pianos? I had to help TNT delivery driver carry in the heavy piano despite being 67 years old! Why are assembly instructions hidden at back of manual on page 45 under appendix? They should be listed in index or in 'setting up your piano' section.
Helpful Report
Posted 8 months ago
Hi If you leave a message on 01772622111 we will call you back on the same day at the latest. All pianos up to a certain size and weight are self assembly. We do have videos on our site to help with the building process which is really straightforward. We also have info on our site whereby you can pay an extra delivery fee for a specialist 2 man delivery if a customer feels they would want that, but this is unusual unless the piano is of a certain size. We do also let customers know that TNT is a one person delivery service and customers may need to help. In order to keep the prices as they are, the majority of our customers do go for that option. We are sorry if this didn't turn out to be suitable for you and we hope that you are enjoying your piano. If you do need any help please don't hesitate to let us know Kind regards Cathy
Posted 7 months ago
Communicated well with queries regarding shipping. No issues or concerns!
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Posted 8 months ago
Very pleased with service and delivery for both digital piano and bench.
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Posted 8 months ago
Super fast delivery and outstanding customer service I ordered Roland electric drum kit and could track it all the way it was delivered within 24 hours , the customer service is excellent they are happy to help with any enquiries and this is hard to find these days with alot of companies I would highly recommend Rimmers Music to everyone ⭐️⭐️⭐️⭐️⭐️
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Posted 8 months ago
Piano stool sent promptly and as described, well packaged and good quality. Recommended.
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Posted 8 months ago
Order a budget encore blaster bass guitar and amp pack. This came the next day which was amazing. I have played the guitar for many years and fancied a go at bass playing. I know this guitar is budget but amazed how it can be bought and delivered for this excellent price amp works great and the guitar was even in tune when I opened the box. The neck was straight, body paint nicely done, tuners seem budget but good , pick ups are more than sufficient. There was a few minor imperfections on the head stock but for the price this was amazing. This would make a great beginner bass for adults or kids. Thank you. R Noyes
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Posted 8 months ago
Great service
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Posted 8 months ago
Rimmers Music is rated 4.8 based on 4,132 reviews