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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Excellent service and fast delivery. Even included a complementary guitar stand.
Helpful Report
Posted 10 years ago
Keyboard arrived exactly when Rimmers music said it would. Cant give a review of the Keyboard at the moment as it is a Christmas Gift.
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Posted 10 years ago
Great company to deal with. My recent purchase was delivered very quickly and the service was excellent. I had to return a previous purchase as it was unsuitable for me and it was dealt with promptly and efficiently and the refund process was quick and easy. Great company to do business with.
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Posted 10 years ago
Great price and quick delivery. Recommended.
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Posted 10 years ago
Excellent customer service, quick delivery delighted with my purchase
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Posted 10 years ago
Can't remember what I bought
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Posted 10 years ago
EXCELLENT SERVICE AND COMUNICATION WOULD RECCOMEND TO ANYONE
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Posted 10 years ago
Having had a bad experience with buying musical instruments online (2 guitars returned to other companies) I was wary of trying again, but the Rimmers staff were very helpful and called me to discuss my online query. The delivery was prompt and my daughter is very happy with her 3/4 guitar (and so is her guitar teacher - she wants to recommend you to other parents)!! The only negative was that I was told the guitar would be set up and tuned before delivery so it would be ready to go, but it wasn't. Other than that very good value and service.
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Posted 10 years ago
Quick service at a resonable price. MjR
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Posted 10 years ago
I bought a Stagepas 600i. Rimmers had hhe lowest price around, and great service with quick delivery. Highly recommended.
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Posted 10 years ago
I ordered an item online and it was delivered next day. Great service!
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Posted 10 years ago
Good range of products and easy website to use. Good communication plus my strings arrived more quickly than I had thought they would. Thanks
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Posted 10 years ago
Well packaged and communication when dispatched, good advice given over the phone when looking to purchase, and very competitively priced. The drums where relatively easy to put together but a better picture would have helped as I myself was not experienced with setting up a drum kit.
Helpful Report
Posted 10 years ago
Really appreciated that someone called me to say there would be a delay of a week to receive what I had ordered and offered an alternative that would be quicker to arrive. I chose to wait but thought this was good customer service. Thank you
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Posted 10 years ago
Item received as advertised.
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Posted 10 years ago
Hadn't got in stock the item I wanted, lady member of staff from the Leyland branch (sorry,couldn't remember her name) phoned me back after speaking to suppliers and advised me to order it on line, item arrived 24hours later, super staff, super service. Thank you
Helpful Report
Posted 10 years ago
I chose a full size keyboard for ease of learning. I wanted a stand alone keyboard and one that would work with Logic Pro a music composition software on an Apple computer. The thickness and weight of the keyboard encouraged me to get a proper stand (not an X stand) but designed to support foot peddles. Rimmers web site displayed all accessories to make a decision. Stephen
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Posted 10 years ago
Fantastic service and quick despatch from Rimmers. The piano is great and is working well, despite the courier dropping it on the driveway. No complaints at all about rimmers who have been great with aftersales. TNT couriers unfortunately were not up to the same standard however. They delivered piano and stool separately and we're not very careful with the fragile package. Very lucky that it wasn't damaged.
Helpful Report
Posted 10 years ago
Prompt delivery item as specified, would use this service again and recommend to others.
Helpful Report
Posted 10 years ago
Superb service. Very helpful throughout, I would thoroughly recommend Rimmers Music. David
Helpful Report
Posted 10 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews