Rimmers Music Reviews

4.8 Rating 4,133 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,133 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Tell us how Rimmers Music made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Rimmers Music 5 star review on 3rd April 2024
Annette
Rimmers Music 5 star review on 22nd February 2024
Keith
Rimmers Music 5 star review on 11th February 2024
Louise
Rimmers Music 5 star review on 11th February 2024
Louise
Rimmers Music 5 star review on 26th January 2024
Sule
Rimmers Music 5 star review on 25th January 2024
Michael
Rimmers Music 5 star review on 29th October 2023
Jiordath
133
Anonymous
Anonymous  // 01/01/2019
Recently bought a piano and from start to finish I was completely satisfied with the service I received. I was kept informed all the way through, and the piano arrived on the day it was planned. The piano was well wrapped and everthing worked out really well. I am really pleased with the purchase. Keep up the good work.
Helpful Report
Posted 1 month ago
I purchased a Roland Fantom 06 from Rimmers. Unfortunately it had a system defect and Roland advised that I got Rimmers to collect and replace with a new item. There was a small communication issue with emails not being received by myself or by Rimmers. But at the end of it all, a very helpful person in returns by the name of Leif made sure my faulty Fantom was collected and replaced with a new one. I’m really glad that it was all sorted and I will be using Rimmers in the future. I will also recommend them to my music colleagues.
Helpful Report
Posted 1 month ago
Prompt next day delivery, kept well informed of order. Would definitely use Rimmers again.
Helpful Report
Posted 1 month ago
The site is really wonderful. I dealt with them and found quick conclusions and positive, effective and amazing results. I found a good support team that works with respect and helps you with what you need. Truly loyal and distinguished support, and the commissions are small and appropriate. I felt relieved when my work was completed on this site and I won by dealing with it with completion and speed. A kind and accomplished work team. The prices are reasonable and wonderful, fast and efficient performance. I recommend dealing with him because he is good and specialnive
Helpful Report
Posted 2 months ago
Prompt delivery of Korg PA5 88. Good price. Then, a miserable experience as 2 notes sticking so had to return it. Rimmers dealt with it efficiently and sent refund. Disappointed with Korg quality control but not fault of retailer.
Helpful Report
Posted 2 months ago
I was very pleased with my purchase of a Yamaha keyboard Sx700. The service was second to none. I loved their videos on YouTube as well, which helped me decide on which keyboard to purchase SX700/900. Thankyou Rimmers. .
Helpful Report
Posted 2 months ago
Bought a digital piano from here, everything was great and they were very competitively priced. Arrived quickly and in perfect condition
Helpful Report
Posted 2 months ago
Rimmers offer the best prices and incredibly quick delivery! First rate from start to finish.
Helpful Report
Posted 2 months ago
My not-at -all musical partner bought me a piano from Rimmer's, and the team there were really helpful and supportive with him. It was a fantastic surprise and I was more than delighted that he'd had the help to make a good choice. I went on to order a piano stool. There was a huge selection at competetive prices. Orderd one day and arrived the next. Excellent service and support.
Helpful Report
Posted 2 months ago
Excellent service all round. Very informative website with clear and interactive videos to help in making choices. I followed up with a telephone call to Graham who talked me through various options and I felt really understood what I was looking for. This saved me from making an uninformed decision. Perhaps the best on-line shopping I have ever experienced - almost like being in the store and face-to-face. Having placed my order the delivery service was also first rate, speedy and efficient. TNT are excellent couriers. The driver was polite and extremely helpful with unloading just as I wanted. Extremely pleased with my purchase, the competitive pricing and all-round first class service.
Helpful Report
Posted 2 months ago
Excellent product delivered on time. Sales staff were very helpful in answering my queries. First class service.
Helpful Report
Posted 2 months ago
Excellent service. Item competitively priced.
Helpful Report
Posted 2 months ago
Very good rimmers music,saved £40 on a guitar cheaper than the rest.also saved years ago on bass purchase.and guitar was quickly delivered im very happy,dont say that very often.just need to buy strings,and set up guitar the way I like it.
Helpful Report
Posted 2 months ago
Excellent service, thank you so much!
Helpful Report
Posted 2 months ago
Excellent service. Really helpful on the phone. Prompt answering of the phone too which is a bonus! Speedy delivery and excellent product. Thanks Rimmers Music.
Helpful Report
Posted 2 months ago
Fast delivery good price good product what's not to like.
Helpful Report
Posted 2 months ago
A keyboard purchased, did not meet my needs, but Rimmers satisfaction guarantee, made it a simple matter of a return. Having received the item back, I was quickly refunded Also friendly emails informing me of the process. An excellent service all round. I don`t mind paying for the return, as there was nothing wrong with the keyboard. just a chorus system did not suit me, compared to another well known make.
Helpful Report
Posted 2 months ago
The guitar I wanted had limited online availability with Rimmers able to supply due to their quality range of products. Ordered on Sunday and safely received on Tuesday ready to play out of the box. Access to free lessons if required is a bonus to those requiring. An excellent online buying experience and will certainly be buying in the future. Item purchased was an Epiphone inspired by Gibson Hummingbird.
Helpful Report
Posted 2 months ago
I was very impressed with Customer Services when I contacted the stores, by email. Within a few minutes Pete had phoned me and was able to give me good advice about buying a new piano.
Helpful Report
Posted 2 months ago
I purchased an as new Fender 12 string acoustic It arrived safely within two days, very nearly in tune , plays well , a welcome addition to my collection. Thank you Kev ,Mike ,and Rimmers !
Helpful Report
Posted 2 months ago
Rimmers Music is rated 4.8 based on 4,133 reviews