Richardson and Starling Reviews

Name: Richardson and Starling
Address: 8 Cambuslang Way Cambuslang, Glasgow
Rating: 4.87

4.9 Rating 622 Reviews

97 %

of reviewers recommend Richardson and Starling

Company Reviews

Metrics

Info

4.9

Based on 622 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

Write Your review

Tell us how Richardson and Starling made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Richardson and Starling 5 star review on 3rd March 2025

Kirsteen

Richardson and Starling 5 star review on 28th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our technicians were Greg and Scott, they were very efficient , polite and courteous , they both did a very good job repairing our hallway. Would definitely recommend Richardson and Starling.”

Helpful Report

Posted 5 years ago

Dear Mr. & Mrs. Holmes, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“After a leak in our bathroom, Richardson and Starling were fantastic from start to finish. Dave explained everything that needed doing and was polite and professional. The wet floor as taken up, joists removed, chemical spraying done and new joists and flooring put down quickly and efficiently. Throughout Dave was very safety conscious with the kids going around, friendly and knowledgeable. I would highly recommend this company.”

Helpful Report

Posted 5 years ago

Dear Rachel, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“My name is Mrs Jane macaulay the 2 men that done the job for me last week were fantastic they made a great job of plastering my sons wall and the joiner also was great as his job I would recommend yous to anybody thank you Mrs Jane macaulay.”

Helpful Report

Posted 5 years ago

Dear Mrs Macaulay, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Used Richardson + Starling last year at our previous house to great effect. The Dundee team of Mike and Andy headed by Allan Brown (Branch Manager) did an excellent job. The job just done was external damp proofing regarding digging trenches, cutting slabs, drilling holes into the masonry and injecting. Also, extra remedial works requested by myself were undertaken with no fuss and expertise. All materials removed and the site left pristine.”

Helpful Report

Posted 5 years ago

Dear Mr. Barnard, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Absolutely delighted with the excellent service provided by Evan, many thanks.”

Helpful Report

Posted 5 years ago

Dear Mr Smith, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“An appointment was arranged; under the floor was surveyed and Mr Brown explained the results. He followed up with an explanatory email. I am very satisfied with the Dundee & Angus branch.”

Helpful Report

Posted 5 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“I have recently had a survey carried out for me by Allan Brown, Manager of your Dundee and Angus Branch. I found him extremely professional and thorough, not only answering my questions with knowledge and expertise but doing so in a straightforward and understandable manner. His in-depth written report came in the very same day. Excellent service - thank you.”

Helpful Report

Posted 5 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Matty and Evan were here today to treat my loft for woodworm. What a nice experience it was to have such lovely, cheerful efficient and knowledgeable tradesmen !!! They did a neat job, cleaned up after themselves. I had no disruption to my family home life and was able to get on with my normal daily tasks. Would I recommend Richardson & Starling? You bet I would.”

Helpful Report

Posted 5 years ago

Dear Ms Kerr, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Staff were very friendly and efficient. Introduced themselves and explained the procedure thoroughly to us prior to beginning the work. Laid floor coverings to protect our flooring and left the attic clean and tidy. Would highly recommend the company. The technicians were Colin J and Kevin A from the Stirling branch. Fantastic job.”

Helpful Report

Posted 5 years ago

Dear Raymond, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“First class service from the initial communication to the end. The level of knowledge and genuine want to help resolve your damp problems makes this a stress free and professional outfit. As a female I am always cautious when having to deal with issues out with my comfort zone and everything was explained to me fully providing various options and advice. I would recommend this company to my own family and friends as they are professional and genuinely realistic and helpful with their solutions. Keep up the good work.”

Helpful Report

Posted 5 years ago

Dear Susan, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“We had damp & mould damage which needed fixed & replacing. On inspection more work was required than initially thought. The team were amazing. Additional work was dealt with on the day. Due to the additional work, we had to extend the job, again the team were incredible. True to their word, had the work done within the time scale. The daily guys Raymond & Jordan were fantastic. Tidied up after themselves, very respectful to patients & team and the work done is amazing. Highly recommend them. 5 stars.”

Helpful Report

Posted 5 years ago

Dear Kym, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“I had water damage work done on my bathroom which involved removing and replacing the floor and the joists underneath . The quality of the work was excellent when the work was finished everything was left in immaculate order Many Thanks Gents.”

Helpful Report

Posted 5 years ago

Dear Mr Mckenzie, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“I had water damage work in my bathroom which involved removing the floor the joists ect and replacing with new the quality of the work was excellent When the work was finished the team left every thing in immaculate order Many thanks gents Donald Mckenzie.”

Helpful Report

Posted 5 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“We had damp proof work completed in our property over 2 days. Kevin Rowe organised the necessary work to be completed and visited us when the work had been done. The technicians who did the work were - Colin J, Scott M, and Aarron. The whole team were first class and we would give them 10/10. From the preparation, through to the finishing of the job,was clean, tidy , and for us hassle free. We would have no hesitation in recommending them.”

Helpful Report

Posted 5 years ago

Dear Mr & Mrs Mathieson, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Our technicians: Dave Young, Scott Keir and Kostas were the fastest most efficient and ultimately effective team of workers I've seen in years. They did amount in a few short days and left my house clean tidy and warmer. Thankyou. Sally.”

Helpful Report

Posted 5 years ago

Dear Sally, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Kieran and Gregor did a great job. They arrived at my home laid carpet protection from the front door all the way to the attic before starting. Flooring and insulation materials were lifted and relaid after the woodworm treatment had been sprayed on the wood. The two of them worked steadily for the day and left the house clean and tidy after their work was done.”

Helpful Report

Posted 5 years ago

Dear Mr Moffatt, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Professional and friendly team led by Allan provided a high quality service from start to finish. I would be more than happy to recommend to anyone who is looking to replace or restore their windows, without hesitation.”

Helpful Report

Posted 5 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Great work by Allan and the Dundee tesm”

Helpful Report

Posted 5 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Allan Brown the Branch Manager and surveyor at the Dundee branch, was extremely pleasant and professional. The initial request for a survey, made in the evening at 17:44, was responded to at 17:57! With the actual survey taking place in less than a week. To my amazement, the detailed report came in the very next day - excellent service. We have used Richardson and Starling (Dundee branch) at our previous house. Again, not only was the survey work, undertaken by Allan Brown faultless, but done in a most pleasant and professional manner. Also, the two main workmen (Robert and Mike) were hard working and easy to get on with. Most importantly - they cleaned up after their work, taking all materials away. To cap it all, the plasterer used (Jason) did an immaculate job. I thoroughly recommend Richardson + Starling (Dundee branch).”

Helpful Report

Posted 5 years ago

Dear Mr. Barnard, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“The process from start to finish was easy. Everyone we dealt with was pleasant and professional, especially Roy who did the survey and Ryan and Davie who did the work. People turned up on time, worked hard, were friendly, did an excellent job, and left the place clean and tidy.”

Helpful Report

Posted 5 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

Richardson and Starling is rated 4.9 based on 622 reviews