Rhino Home Protect Reviews

Name: Rhino Home Protect
Address: Windsor House, Troon Way Business Centre, Humberstone Lane, Thurmaston
Rating: 4.70

4.7 Rating 1,978 Reviews

96 %

of reviewers recommend Rhino Home Protect

Company Reviews

Metrics

Info

4.7

Based on 1,978 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0116 2749 100

Location:

Windsor House, Troon Way Business Centre, Humberstone Lane
Thurmaston
LE4 9HA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Failed twice and had to start again so process not optimised - though website is clear”

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Posted 1 week ago

“Buying the insurance was difficult due to the address not working and so had to type the street number and name in twice. Then the payment didn’t work using my AMEX. Then had to type in all the details again the next day. Other than that, I have not had to use the insurance itself yet.”

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Posted 1 week ago

“Initially a slightly confusing set up as it doesn't specify you need to set up an Rhino Eden account as everything on screen is branded Eden. Hope I don't have to test claims procedure”

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Posted 4 weeks ago

“No live chat with your staff and no option on insurance for cash buyer (no need mortgage cover).”

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Posted 2 months ago

“Very easy to apply. Not sure how easy to make claim if we need to. Hence, 3 stars.”

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Posted 3 months ago

“Site worked well but Apple Pay wouldn’t work- crashed 3 times. Card payment went ok though. Pleased to have some cover if sale falls through.”

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Posted 3 months ago

“Easy purchase and different levels of cover for buyers. Too early to comment on service level - let's hope I don't need to find out!”

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Posted 4 months ago

“easy to purchase, but asked to give review before needing to actually use the service, so cant comment on whether it is good or not.”

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Posted 4 months ago

“Easy to use”

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Posted 4 months ago

“The wording of the policy is confusing.”

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Posted 5 months ago

“Just bought insurance, we will see.”

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Posted 6 months ago

“I have bought this as I have read through the policy and see that it covers if the sellers pull out and it's not your fault. However please do be aware that it does not cover if you choose to pull out due to bad survey for example. I cannot truly review this insurance as I have not had to claim from it yet.”

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Posted 6 months ago

“Easy checkout, havent needed to claim so unsure of service there but optimistic”

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Posted 8 months ago

“Easy to take out cover haven’t used policy yet”

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Posted 9 months ago

“Purchased policy. Hope don't have to use it”

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Posted 9 months ago

“Was quick and straightforward”

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Posted 10 months ago

“Seems like a good process so far”

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Posted 10 months ago

“It’s good to have the piece of mind that we can at least recover some of the costs if the purchase of our first home falls through for any reason”

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Posted 10 months ago

“Very good insurance for home buyers.”

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Posted 11 months ago

“The only home buyer protection insurance I could find easily online and the purchase process was easy”

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Posted 11 months ago

Rhino Home Protect is rated 4.7 based on 1,978 reviews