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Rhino Home Protect Reviews

4.7 Rating 2,217 Reviews
96 %
of reviewers recommend Rhino Home Protect
4.7
Based on 2,217 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Rhino Home Protect Reviews
Visit Website

Phone:

0116 2749 100

Location:

Windsor House, Troon Way Business Centre, Humberstone Lane
Thurmaston
LE4 9HA

Write Your review

Anonymous
Anonymous  // 01/01/2019
i was asked to write a review after completing the online purchase. The website was easy to navigate and payment went through quickly but like every policy it remains to be seen if there was a claim whether it would deliver.
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Posted 3 weeks ago
Okay service
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Posted 3 months ago
Very easy to look through the quotes and navigate the website. Will be able to leave an in depth review if we ever need to activate the benefits of having home buyers insurance (fingers crossed this is not the case). The peace of mind having this insurance gives us unmatched.
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Posted 4 months ago
Failed twice and had to start again so process not optimised - though website is clear
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Posted 5 months ago
Buying the insurance was difficult due to the address not working and so had to type the street number and name in twice. Then the payment didn’t work using my AMEX. Then had to type in all the details again the next day. Other than that, I have not had to use the insurance itself yet.
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Posted 5 months ago
Initially a slightly confusing set up as it doesn't specify you need to set up an Rhino Eden account as everything on screen is branded Eden. Hope I don't have to test claims procedure
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Posted 6 months ago
No live chat with your staff and no option on insurance for cash buyer (no need mortgage cover).
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Posted 8 months ago
Very easy to apply. Not sure how easy to make claim if we need to. Hence, 3 stars.
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Posted 8 months ago
Site worked well but Apple Pay wouldn’t work- crashed 3 times. Card payment went ok though. Pleased to have some cover if sale falls through.
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Posted 9 months ago
Easy purchase and different levels of cover for buyers. Too early to comment on service level - let's hope I don't need to find out!
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Posted 9 months ago
easy to purchase, but asked to give review before needing to actually use the service, so cant comment on whether it is good or not.
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Posted 10 months ago
Easy to use
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Posted 10 months ago
The wording of the policy is confusing.
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Posted 10 months ago
Just bought insurance, we will see.
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Posted 11 months ago
I have bought this as I have read through the policy and see that it covers if the sellers pull out and it's not your fault. However please do be aware that it does not cover if you choose to pull out due to bad survey for example. I cannot truly review this insurance as I have not had to claim from it yet.
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Posted 1 year ago
Easy checkout, havent needed to claim so unsure of service there but optimistic
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Posted 1 year ago
Easy to take out cover haven’t used policy yet
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Posted 1 year ago
Purchased policy. Hope don't have to use it
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Posted 1 year ago
Was quick and straightforward
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Posted 1 year ago
Seems like a good process so far
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Posted 1 year ago
Rhino Home Protect is rated 4.7 based on 2,217 reviews