Rhino Home Protect Reviews

Name: Rhino Home Protect
Address: Windsor House, Troon Way Business Centre, Humberstone Lane, Thurmaston
Rating: 4.70

4.7 Rating 1,738 Reviews

96 %

of reviewers recommend Rhino Home Protect

Company Reviews

Metrics

Info

4.7

Based on 1,738 reviews

Shipping & Delivery
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0116 2749 100

Location:

Windsor House, Troon Way Business Centre, Humberstone Lane
Thurmaston
LE4 9HA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought this as I have read through the policy and see that it covers if the sellers pull out and it's not your fault. However please do be aware that it does not cover if you choose to pull out due to bad survey for example. I cannot truly review this insurance as I have not had to claim from it yet.”

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Posted 2 days ago

“Easy checkout, havent needed to claim so unsure of service there but optimistic”

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Posted 2 months ago

“Easy to take out cover haven’t used policy yet”

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Posted 2 months ago

“Purchased policy. Hope don't have to use it”

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Posted 2 months ago

“Was quick and straightforward”

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Posted 3 months ago

“Seems like a good process so far”

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Posted 3 months ago

“It’s good to have the piece of mind that we can at least recover some of the costs if the purchase of our first home falls through for any reason”

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Posted 4 months ago

“Very good insurance for home buyers.”

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Posted 4 months ago

“The only home buyer protection insurance I could find easily online and the purchase process was easy”

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Posted 4 months ago

“Hopefully won't need but was easy to purchase”

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Posted 6 months ago

“Unfortunately I booked the wrong insurance and the cancellation policy is very difficult to complete”

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Posted 7 months ago

Thanks so much for the review. We're sorry to hear that you had issues with the cancellation process. We process cancellations within a week of policyholders notifying us in writing (email is most common) and policyholders will receive a refund depending on the timings of the cancellation request (policyholders have 14 days from purchasing the policy to cancel for a full refund). We value your feedback!

Posted 7 months ago

“I was generally happy with your system until at the submission as a referral it would not let me do so while leaving blank the box for Date of Apllication for Mortgage Approval. As we hope to make a cash purchase how come your system apparently does not cope with that scenario??”

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Posted 7 months ago

“Paid for the service and it was a reasonable price, no issues.”

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Posted 7 months ago

“easy enough to buy a policy. But to have to write a review just on that is poor form! Acid test is how easy and helpful the company is with claims.”

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Posted 8 months ago

“Great for peace of mind. I think it should provide a cover if surveys reveal structural issues, and those couldn’t be negotiated with the vendor”

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Posted 8 months ago

“Straightforward purchase, I will update review should I have any further customer experience.”

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Posted 9 months ago

“To early to tell. Hopefully will be good.”

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Posted 10 months ago

“Just purchased for buying - need more info to purchase for selling - Fingers Crossed”

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Posted 11 months ago

“pretty straighforward”

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Posted 11 months ago

“Easy peasy”

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Posted 1 year ago

Rhino Home Protect is rated 4.7 based on 1,738 reviews