The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 893 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We started working with Kay over a year ago. She was very patient and answered all our concerns and questions and she never pressured us into making a decision.”

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Posted 10 months ago

“I was nervous about crystallising my pension - it's a big decision! I used a couple of online calculators to see what value annuities I could get and one of the ompanies that subsequently contacted me was the Retirement-Desk. Lisa O'Beirne was great. She explained all the options to me really clearly and provided written quotes for everything. There was no pressure applied and plenty of time given for me to do some research and make my decision. When I selected a fixed term annuity Lisa organised everything and kept me updated with regular phone calls. I couldn't have asked for a better service - avery rare thing these days! Everything has gone smoothly so thank you Lisa for helping me start my new retirement life!”

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Posted 10 months ago

“Lisa was very polite and efficient, always keeping me up to date with developments. If I had to recommend The Retirement Desk, I'd say 'ask for Lisa'”

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Posted 11 months ago

“Policy arranged with minimal trouble. Thank you, Lisa!”

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Posted 11 months ago

“Lisa of Retirement Desk made the whole process from quotation to completion keeping me regularly updated throughout the whole lifecycle. Excellent communication throughout.”

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Posted 11 months ago

“Very quick an keeped you up to date all the way through the process”

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Posted 11 months ago

“I can't praise The Retirement Desk highly enough. The whole process of arranging my annuity was handled in a very professional yet friendly manner. I will recommend them to my friends and family. Thank you.”

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Posted 1 year ago

“Excellent Service, looking after my Pension Fund well”

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Posted 1 year ago

“Very quck and efficient response to my query and great patience when I was distracted and slow to respond. Lisa O Beirne was on holiday when I finally responded, but the back up was seamless and progressed the matter so she was able to complete the task to my satisfaction on her return,”

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Posted 1 year ago

“Such a pleasure to deal with, in-depth knowledge of products, totally customer focused . A breath of fresh air!!!!”

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Posted 1 year ago

“My contact was Lisa O'Beirne who was a joy to work with, efficient, approachable and very positive. She kept me informed every time something happened and the process was very easy and quick. I would recommend Lisa and the Retirement Desk.”

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Posted 1 year ago

“Lisa O’Bierne was amazing. Professional, helpful and when it came to dealing with my work pension, very determined. She kept me constantly up to date over the 4 months it took (through no fault of hers). Wouldn’t hesitate to recommend.”

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Posted 1 year ago

“Fantastic very fast service, was kept up to date all the way. The process of moving my pension from one provider to another so I could receive an annuity pension was seamless and quick. Lisa was excellent, would highly recommend this company everyone was professional.”

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Posted 1 year ago

“I would definitely recommend Ms Kay Martin of the Retitrement Desk because of her excellent customer service.”

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Posted 1 year ago

“Hi the retirement desk Lisa O'brien and her team have done a wonderful job and took a lot of pressure off me l felt l was banging my head against the wall with Scottish widows and getting no where then l got in touch with the retirement desk and from there on thing's started moving l would like to say thank you all for everything you have done for me”

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Posted 1 year ago

“The whole process was handled by Kay Martin in a very thorough, personal, and professional manner. I was supplied with all of the relevant information to enable me to make an informed decision based on my needs using a whole of market quotation. The paperwork was sent through with easy to follow instructions and in a timely manner. Kay dealt with the all other parties involved and made sure that that timescales were adhered to, and eveeything completed on time, and all funds deposted as I had been informed. I will be looking to use the Retiremnt Desk fo any other future pension requirements”

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Posted 1 year ago

“Wonderful service as always from Kay Would never use anyone else.”

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Posted 1 year ago

“The help I was given was so amazing and very professional and friendly. I was kept informed all the time something new happened. I can highly recommend the company.”

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Posted 1 year ago

“Kay from retirement desk was excellent.she kept me informed every step of the way. So good I have recommended her .”

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Posted 1 year ago

“Lisa has been very attentive all through the difficult process of dealing with a pension sharing order. She checked the rates regularly and prepared all of the paperwork. Thanks.”

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Posted 1 year ago

The Retirement Desk is rated 5.0 based on 893 reviews