The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 893 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Originally asked them for quote, then decided to postpone retirement. Lisa diarised my new date and followed up at the correct time. Arranged everything and kept me informed, very efficient and friendly service.”

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Posted 8 years ago

“The service provided was excellent. Everything went through very quickly. I dealt with the same person, Wendy, throughout the whole process. She kept me up to date with developments without being intrusive. All the paperwork was done for me. I didn't have to get my own certified copies. They even sent a pre-paid "Post Office Tracked" envelope to return all the paperwork. I would definitely recommend The Retirement Desk!”

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Posted 8 years ago

“Lisa O'Beirne made everything simple and clear from the first communication. I cannot praise your company enough if all of your pensions officers are all as highly trained.”

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Posted 8 years ago

“I stumbled across the retirement by chance and I am so glad I did. I was having awful problems trying to sort my pension plans out. I was receiving poor advice, hidden consultancy fees and generally bad advice. My retirement desk advisor Kay Martin was absolutely brilliant. Everything was explained to me clearly and communication was excellent. I feel comfortable now with the knowlege that I have a good plan in place. I cannot thank or speak highly enough of Kay and I have recommended Retirement desk now to my friends and family.”

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Posted 8 years ago

“I was a tad nervous about handing over management of my pension pot but my fears were definitely unnecessary. Lisa at The Retirement Desk was so helpful, patient, reassuring and professional. I felt very confident that The Retirement Desk was the perfect choice. At no time did I feel pressured and Lisa always answered my many questions promptly and in a manner that was easy to understand. I am truly over the moon with outcome achieved by The Retirement Desk and would never hesitate to recommend them highly.”

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Posted 8 years ago

“excellent communication and delightful service...”

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Posted 8 years ago

“I couldn't have wished for a speedier or more efficient handling of my pension arrangements. Kay Martin dealt with it from start to finish, dealt with enquiries promptly, kept me up to date frequently and chased other pension fund holders, as necessary.”

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Posted 8 years ago

“Excellent service, quick and great communication”

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Posted 8 years ago

“I found the staff friendly and efficient and I felt I could have every confidence in them.”

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Posted 8 years ago

“Efficient and effective service that not only identified best deal for me but also readjusted the search as my ideas changed! Lisa has helped provide me with a decent return on my funds. I was so impressed that I introduced my wife to the service. Her pot was smaller and her needs were slightly more complicated. Whenb her purchase hit a hiccup it was Lisa that spotted it and worked with us and the provider to achieve a fair resolution. We are most grateful for the work done on our behalf and will not hesitate to recommend you to others!”

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Posted 8 years ago

“Lisa was really helpful from the word go. Very efficient and worked quickly to set everything up and kept me updated with every step”

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Posted 8 years ago

“Kay Martin was excellent, she answered all of my questions promptly and made the whole process of completing my drawdown pension easy to understand.”

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Posted 8 years ago

“No problems, very professional aproch on all aspects of retirement.”

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Posted 8 years ago

“Excellent service from yourselves especially Kay Martin who handled my Annuity”

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Posted 8 years ago

“Their attention was first class and they were able to answer all my questions”

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Posted 8 years ago

“Very co-operative and informative. Wendy was our liaison and kept us informed and updated every step of the way.”

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Posted 8 years ago

“Having followed the advice from Pensionwise to "check out all your options" I received a follow up call from The Pension Desk, Kay Martin introduced herself and despite my initial reservations she explained how she could assist, anyhow despite a lot of tooing and frowing Kay answered all my questions and checked out all the plans and options. When I finally decided which plan and provider to go with Kay arranged my pension, I could not be happier with the outcome and would not hesitate to recommend The Pension Desk to anyone in my position. Many thanks for your assistance”

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Posted 8 years ago

“Clear and friendly advice which was never pushy and well explained. Regular updates via phone and e mail made the whole process stress free.”

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Posted 8 years ago

“The Retirement Desk offers a quick and professional service. Kay Martin kept me informed of the process on a regular basis and the pension arrangements all went through with no problems at all. From my experience of this firm, I would highly recommend them.”

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Posted 8 years ago

“I was updated regularly and the complete process was very smooth.”

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Posted 8 years ago

The Retirement Desk is rated 5.0 based on 893 reviews