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The Retirement Desk Reviews

5.0 Rating 893 Reviews
100 %
of reviewers recommend The Retirement Desk
5.0
Based on 893 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Retirement Desk Reviews
Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous
Anonymous  // 01/01/2019
Absolutely first class service from Lisa from initial enquiry right through to completion, With regular updates I could not have got a better service, highly recommended.
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Posted 2 years ago
I have absolutely no hesitation in recommending The Retirement Desk for advice and assistance when it comes to deciding on which pension option to choose. My advisor Kay was very friendly and informative and recommended various options available to me. At no time did I feel under pressure to choose a certain plan and when I had decided Kay kept me informed at every stage of the application. I would like to say a big thank you to The Retirement Desk and especially Kay.
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Posted 2 years ago
Kay Martin is an exceptionally helpful and supportive retirement consultant.
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Posted 2 years ago
The team and helpful and knowledgeable. Where the previous pension savings company are tardy the team will chase the other company and get results
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Posted 2 years ago
Kay from the retirement desk helped me all the way in getting me pension sorted. Kept me up to date at all times. Lovely lady.
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Posted 2 years ago
Very helpful and not pushy which I liked
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Posted 2 years ago
Lisa from the Retirement desk has done an excellent job with helping me get the best possible rate for my pension. Lisa has helped me twice and she has been brilliant both time, fast response and weekly updates. I would definitely recommend my family and friends to use Retirement desk.
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Posted 2 years ago
Lisa was very helpful and always kept me informed. I would highly recommend this company and Lisa.
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Posted 2 years ago
Absolutely brilliant customer service. Can't recommend highly enough. Kay who was handling my case was superb.
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Posted 2 years ago
Lisa was brilliant, explained everything and made the process so easy. I have given out her number with a recommendation
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Posted 2 years ago
Recently used the Retirement Desk to purchase a pension plan,the second time in five years and I cannot recommend them enough,the service is first class,and professional,I will be using them again.
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Posted 2 years ago
The retirement desk gave an excellent service. I dealt with Kay Martin who kept me informed all along the way and I would recommend this company to anyone needing pension help and advice.
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Posted 2 years ago
We had a fairly large sum of money to invest and we needed a firm we could trust. The Retirement Desk fitted the bill and we found them efficient, courteous. and very helpful. They had a good knowledge of the assurance industry and we would have no hesitation in recommending the Retirement Desk.
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Posted 2 years ago
The staff was very polite over the phone .They dealt in a professional matter. Very pleased
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Posted 2 years ago
With various pensions coming to fruition and all the complicated options it looked like a very daunting task ahead for me to take on. After contacting The Retirement Desk and speaking with Kay Martin it was evident that I was now in the hands of an expert. Kay explained various options and advised me of the ones that would suit my circumstances. There was no pressure to commit and when I had decided how to go forward Kay immediately got things moving. and over the following 3 to 4 weeks she had completed the process keeping me informed of every step. Kay's communication and manner both by email and telephone made me feel comfortable and confident throughout. Thank you Kay Martin
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Posted 2 years ago
I was impressed with the service I received, especially from Lisa O'Beirne who guided me through the process of buying an annuity and gave me a weekly update on the progress. I would recommend The Retirement Desk.
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Posted 2 years ago
Retirement Desk are first class. Lisa O'beirne was excellent throughout and a great communicator. Everything was explained and done as promised. The whole process was seamless and stress free. Lisa when on leave briefed her colleague, Kay Martin so in her absence she could deal with my inquiry. Very conscientious. 10 out of 10. Many thanks.
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Posted 2 years ago
Excellent service, kept me informed of progress at regular intervals. Particular thanks to Kay Martin who was my contact.
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Posted 2 years ago
Unsure of how to best use my retirement pot I linked up with Lisa at the Retirement Desk. She guided me through the whole process of my choice from start to to finish, the whole procedure was relaxed, courteous, professional with no pressurised decisions to make. Extremely satisfied with the service Lisa provided and the final outcome for my pension. This is definitely the place to go if like myself needed help in this area of expertise.
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Posted 2 years ago
Everything was effortless and put into place swiftly. Getting to speak to Kay, understanding the process of getting an annuity (unlike with other companies I contacted), filling in the paperwork she sent (everything was completed except where my signature was needed). There were regular updates by phone or email and the process went ahead as outlined. Few phone calls were needed but Kay was always available immediately by phone if needed. There was no pressure or hard sell at any stage.
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Posted 2 years ago
The Retirement Desk is rated 5.0 based on 893 reviews