The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 953 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I am more than happy to write a review for The Retirement Desk They were brilliant from start to finish in finding me the best annuity provider and rate and took all the stress and hassle out of the whole process Kay Martin was so professional and punctual regarding all the promised phone updates and any information I needed I highly recommend anyone looking for their retirement options to contact them for they are an absolutely brilliant firm to deal with and never pressurised me throughout the whole process to the completion of receiving my annuity They are courteous and polite always and so helpful and a pleasure to deal with So don’t hesitate to contact them for you won’t be disappointed Many thanks to you Kay and all the team 😊 Many regards John McGurn”

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Posted 2 years ago

“Excellent service. Lisa kept me updated by phone and follow-up Email, all the details were explained and easily understood. Much better terms than my previous pension provider. I recommend this company.”

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Posted 2 years ago

“Having recently retired, I selected The Retirement Desk to handle my pension pot. Kay and Lisa dealt with my request effectively and professionally in a helpful and friendly Manor. Great service and outcome.”

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Posted 2 years ago

“I couldn’t recommend The Retirement Desk highly Enough they are a very professional and efficient organisation and Lisa and Kay who I dealt with all the way through made the process of realising my pension pot and buying my annuity so easy they contacted me every time they said they would with updates as to how things were progressing and really were brilliant and it only took 3/4 weeks from start to finish.Amazing . Thank you again Lisa and Kay.”

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Posted 2 years ago

“All my dealings with the Retirement desk was first class. Lisa who was managing my case was excellent. Kept me informed at every stage. Would definitely recommend them.”

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Posted 2 years ago

“Kay Martin the retirement consultant has been brilliant all through the process. She frequently updated on how it was proceeding until it was all finalised. I would recommend to anyone your service and maybe in the future have need myself. Thank you and in particular Kay in guiding me through this stressful process 🤔”

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Posted 2 years ago

“I had another great experience using the Retirement Desk to help me with my pension investment planning. I have used them before and was very happy with the service and I was really appreciative of Lisa reminding me early to start thinking and next steps and reinvestment. Lisa gave me some good options to consider and I was able to make a decision quite quickly. Once the process started moving forward Lisa was excellent at keeping me informed on progress and indeed chasing another company who were not keeping pace! I was grateful for all of this and feel that Lisa made quite a positive difference to my experience by taking me through the application and set up procedure very thoroughly. I will certainly consider using the service again when the time comes.”

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Posted 2 years ago

“Excellent service from the staff at Retirement Desk, in particular Kay, extremely helpful, polite and professional.”

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Posted 2 years ago

“Very helpful service and always quick to respond to any questions. Lisa at Retirement Desk was very helpful and pleasant to deal with. I would recommend their services.”

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Posted 2 years ago

“Clear understanding of what was required, good advice and a speedy outcome.”

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Posted 2 years ago

“I can only praise the professional approach of the people that sorted my pension it was outstanding at no time was I not informed of the processes and the stage we were at I had complete faith in the team ( Kay & Lisa) and was kept fully up to date”

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Posted 2 years ago

“Excellent service from beginning to end. Lisa had a friendly manner on the phone and email. Kept me informed at every step of the way. Far more efficient than the pension company I was with. Unusual to get a proper professional service these days.”

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Posted 2 years ago

“Kay kept me informed at every stage and was very helpful in converting multiple pots into one annuity. Highly recommended.”

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Posted 2 years ago

“Efficient and pleasant.”

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Posted 2 years ago

“On the ball with my retirement date quick to implement kay was very professional.”

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Posted 2 years ago

“Kay Martin at the Retirement Desk was extremely helpful in sorting out my annuity. She dealt with everything in a friendly and professional manner, always keeping me informed at every step of the process, and took all the stress away for me. She gave me confidence that I was in good hands, as I had been a bit anxious about getting this organised. Everything was set up in good time, and I'm very happy with the outcome. 5 stars for Kay!”

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Posted 2 years ago

“The person who helped me through this pension process was Lisa O'beirne. We discussed what I wanted to do with my pension and what was the best annuity at that time to use. She was very helpful and explained my options so that I understood exactly what was going to happen. Very polite all the time as was other members of the team that I spoke to.”

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Posted 2 years ago

“Couldn't ask for more.... Always efficient and professional, attentive and patient. Recommended to all I meet.”

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Posted 2 years ago

“Very happy with the service Lisa provided in setting up my Annuity. Communication was regular and comprehensive throughout smoothing out any anxieties with this important moment in my life. Highly recommended.”

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Posted 2 years ago

“Forgot to actually rate Retirement Desk. Kay was fantastic from start to finish.”

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Posted 2 years ago

The Retirement Desk is rated 5.0 based on 953 reviews