Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,400 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,400 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 26th May 2024

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's very difficult to write a review when you haven't received the carpet yet.”

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Posted 5 months ago

“Excellent service from Marie-Louise at Renland. Samples sent out and we ordered our flooring easily over the phone. Nothing was too much trouble and the flooring arrived 2 days early. Highly recommended and will use again.”

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Posted 5 months ago

“Excellent company. Samples and product sent asap . Fantastic quality and very reasonable priced thank you”

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Posted 5 months ago

“Quick delivery lovely flooring,very happy”

Remland Carpets & Flooring 5 star review on 16th December 2023

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Posted 5 months ago

“Ordered matting for thresholds to cut to size . Delivery on time and excellent quality and reasonably priced”

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Posted 5 months ago

“Remland Carpets supplied many samples allowing me to make a careful choice of flooring colour and design. They have facilitated my project of covering the floors in my house one by one by sending rolls as I need them, and in shorter lengths to help deal with difficult access.”

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Posted 5 months ago

“Remland is one of those companies that is real 'find' and never let you down. This time we bought some Flotex from them and they kindly stored it for several weeks and delivered it on the exact day we needed it. If you've never heard of Flotex (and a lot of people don't seem to know what it is), I can say it's fabulous. Not that I'm lazy or anything but put Flotex in your kitchen and you can go weeks without hoovering it! The dirt doesn't show and you'll save months of your life not having to clean tiles every five minutes. We had Flotex in our previous property and after 7 years in the kitchen it looked as new the day we left as when we arrived. So all in all, Remland is a super company, very efficient and professional with great staff.”

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Posted 5 months ago

“Lovely vinyl / lino. Feels good quality and looks great. Being able to order free samples before choosing was great and order delivery was under a week. I contacted customer service once and they responded very quickly.”

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Posted 5 months ago

“Excellent service, delivery was good, prices very competitive especially for the rubber backed / gel carpet we wanted for our hallway even better it comes in 4meter width so don't need to have a join would highly recommend.”

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Posted 5 months ago

“Had this vinyl in my kitchen liked it so much got some for bathroom, good quality fast shipment will use this seller again”

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Posted 5 months ago

“Great product and decent price. Excellent customer service and prompt delivery, thanks”

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Posted 5 months ago

“I ordered 8.7m off of a 5m roll of carpet, the delivery advice noted that the carpet weighed a total of 90kg. When it arrived the delivery driver who was only a young lad couldn't even get it out of the van. My wife and I (both 70+) struggled to help him unload the carpet and get it into the house. In hindsight, I should have refused to accept the delivery. Whilst you didn't directly deliver the carpet I think it is your responsibility to ensure that your courier employs adequate levels of manpower for the consignment.”

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Posted 5 months ago

“Great service. Fantastic delivery. Will recommend to everyone”

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Posted 5 months ago

“Made an order- no response about delivery so telephoned company.Was informed it would arrive within 48 hours.No other notification. Then got an email from DX Express with delivery date.Order didnt arrive and made 3 further calls to Remland.Quite a rude response so we asked for delivery payment to be refunded.Order arrived one week late! Bad communication and DX Express were terrible.”

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Posted 5 months ago

“Happy with the service happy with the tiles happy with the delivery happy happy happy”

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Posted 5 months ago

“Great service - quick delivery which is great for me as I’m always shopping at the last minute. Delivered in 4 days.”

Remland Carpets & Flooring 5 star review on 3rd December 2023

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Posted 5 months ago

“Excellent service and great value for money delivered as arranged would highly recommend company and this carpet!”

Remland Carpets & Flooring 5 star review on 2nd December 2023

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Posted 5 months ago

“Excellent service & fabulous vinyl. Thank-you”

Remland Carpets & Flooring 5 star review on 30th November 2023

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Posted 5 months ago

“Ordering online was easy from start to finish! Website easy to navigate too....thank you Remland!”

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Posted 5 months ago

“On the whole a good experience. I reached out to the online chat for availability a few times and each time they were pretty responsive on one occasion the online chat was in effective so I called and got a knowledgeable person. The free samples were delivered on time and a good size and quality. Delivery occurred as expected. The worst part was the delivery part just dumping it at the back door without even knocking and it was raining luckily it wasn’t a carpet although well wrapped! Would use again would prefer a different delivery partner though”

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Posted 6 months ago

Remland Carpets & Flooring is rated 4.8 based on 4,400 reviews