Red Star Financial Services Reviews

Name: Red Star Financial Services
Address: Boardwalk, 21 Little Peter Street, Manchester, United Kingdom
Rating: 4.90

4.9 Rating 464 Reviews

98 %

of reviewers recommend Red Star Financial Services

Company Reviews

Metrics

Info

4.9

Based on 464 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Red Star Financial Services:

Combine the trustworthiness of a traditional broker with the ease of a comparison service – and you have Red Star Financial Services.

Our experienced team help people find the best deals on loans, mortgages and insurance.

Visit Website

Phone:

0161 823 1733

Email:

hello@redstarfs.com

Location:

Boardwalk,
21 Little Peter Street,
Manchester
United Kingdom
M15 4PS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Kash. He didn’t explain properly how much each of the premiums are. He didn’t bother them to check what my current coverage is to compare to the new policy. I’m Paying more for a policy that I dont want or need. Going to cancel and go back to my old policy.”

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“They called me to discuss my life insurance. I had been happy with vitality for 3 years and they moved me on a "better" plan, I was assured my status would stay the same and my benefits would remain the same. Mine and my partner plans have now been turned upside down, we don't have access to any benefits, our statuses have changed. We've spent the last 3 months trying to fix it !!!! If it sounds too good to be true it probably is !”

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“I emailed on 25th October asking to be opted out of these phone calls and STILL received one on Thursday. Even after explaining I had opted out the man on the phone continued his spiel forcing me to hang up. I'm sure your services are great but please respect the wishes of the people who don't want to be contacted!”

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Hi Bridget, we're sorry to hear about this. We'll look into your customer journey and ensure to understand what has happened. Please feel free to call into our Customer Care Team on 0161 537 0555 should you wish to discuss further. Thanks

“Had a call a few months ago, heard the guy out and explained my situation, he said he'd call back. He continued to call me for months, didn't get the message from my unanswered calls that I wasn't interested. Blocked the number so he called me from a private number. When I eventually answered and said I wasn't interested he called back and left me a voicemail message saying that I shouldn't have led him on! The more a company hounds me, the less interested I am. Not impressed with this pushy company. Also, I compared my life insurance policy using a comparison website, and it was pennies off the cheapest anyway!”

Helpful Report

Red Star Financial Services is rated 4.9 based on 464 reviews