Red Star Financial Services Reviews

Name: Red Star Financial Services
Address: St Georges House, 56 Peter St, Manchester, United Kingdom
Rating: 4.82

4.8 Rating 4,296 Reviews

97 %

of reviewers recommend Red Star Financial Services

Company Reviews

Metrics

Info

4.8

Based on 4,296 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Red Star Financial Services:

Combine the trustworthiness of a traditional broker with the ease of a comparison service – and you have Red Star Financial Services.

Our experienced team help people find the best deals on loans, mortgages and insurance.

Visit Website

Phone:

0161 823 1733

Email:

hello@redstarfs.com

Location:

St Georges House,
56 Peter St,
Manchester
United Kingdom
M2 3NQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I don't want life insurance us we discussed by phone.”

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“Was lied to and miss sold life cover. Avoid”

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“I have already got life insurance”

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“Very helpful sales person who negotiated me a better deal than my current life assurance BUT it was not the same T&Cs or payout or time. So not helpful just wasted both our time and now having to unfix everything. Be weary”

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“Spoke to Kash. He didn’t explain properly how much each of the premiums are. He didn’t bother them to check what my current coverage is to compare to the new policy. I’m Paying more for a policy that I dont want or need. Going to cancel and go back to my old policy.”

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“They called me to discuss my life insurance. I had been happy with vitality for 3 years and they moved me on a "better" plan, I was assured my status would stay the same and my benefits would remain the same. Mine and my partner plans have now been turned upside down, we don't have access to any benefits, our statuses have changed. We've spent the last 3 months trying to fix it !!!! If it sounds too good to be true it probably is !”

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“I haven’t received any quotes till now. While explaining the policy I wasn’t told I was expected to take it now and submit my bank details and if I’m no sure, I have to do this all over again. This policy is just forced on me without giving me any choice. I would like them to call me ASAP”

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“Lack of info and cold calling”

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“Not happy with use ringing me and telling me lies about my own policy telling me my legal and general had only 22 years left when i set it up till i was 70 so lied to get commission in your back pockets make sure you ring royal london and cancel it because they want get a payment out of me”

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“You have not saved me any money. My premium is actually gone up. Just checked my details!”

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“Do not listen when you cancel. Sent email and phoned but still not listening”

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“Very poor, agent very pushy and when I asked for time to think and him to ring back he became argumentative. I have since received emails saying thank you for taking out the policy. I have not agreed to any policy and will not be having a policy via your company. Very poor customer service.”

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“Don’t explain any pros and cons of switching”

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“I’m actually quite upset. The guy persuaded me to take out my own life insurance a year before my current one runs out and said my husband was unlikely to get cover but that someone would call him on a specific date and time to help. They didn’t do so. Another call recently and we rearranged the appointment and again no-one called (the original guy told me he’d “do some digging”) so now I’m having sleepless nights thinking we need to sell our home. I’m going to cancel the cover and go elsewhere now I think. I’m so disappointed.”

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“Why am I paying twice?”

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“Had I bought directly from the insurer I would of received £200 in vouchers. Have yet to receive the additional paperwork required.”

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“Got my name wrong Got my Date of birth wring Did not cancel my existing policy which meant I was out of pocket. Ignored my complaint. I will be seeking advice by the FCA”

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“I was promised a £25 voucher for recommending some one but I got my wife to change policy couple of weeks latter, and promised a voucher but never got one, the policy was satisfactory and the guy on phone good, just no voucher as promised, I didn’t do it for the voucher but it should not be promised if your not going to honour it,”

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“Very helpful very understanding nickel through the question say carefully”

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“Very misleading on the boarder of lying to make me switch. Funny enough I wanted to press 1 star for a very poor rating, but it won’t let me !”

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Red Star Financial Services is rated 4.8 based on 4,296 reviews