Red Star Financial Services Reviews

Name: Red Star Financial Services
Address: St Georges House, 56 Peter St, Manchester, United Kingdom
Rating: 4.82

4.8 Rating 4,296 Reviews

97 %

of reviewers recommend Red Star Financial Services

Company Reviews

Metrics

Info

4.8

Based on 4,296 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Red Star Financial Services:

Combine the trustworthiness of a traditional broker with the ease of a comparison service – and you have Red Star Financial Services.

Our experienced team help people find the best deals on loans, mortgages and insurance.

Visit Website

Phone:

0161 823 1733

Email:

hello@redstarfs.com

Location:

St Georges House,
56 Peter St,
Manchester
United Kingdom
M2 3NQ

Write Your review

Tell us how Red Star Financial Services made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Completely messed up my life insurance and filled info in wrong which has voided my life insurance”

Helpful Report

“arrogrant rude and would not take no for an answer”

Helpful Report

“Wrongly advised and cost me a 20000 life policy I’m looking at legal case”

Helpful Report

“I cancelled my policy with this company after being given false information about another policy. Have not left me alone since. I have even phoned them to ask to be taken off they records clearly have not done so as now have to write a review”

Helpful Report

“Not very happy”

Helpful Report

“We were advised that we could just cancel our direct debit of our last life insurance, however this wasn't the case and now we are behind on our payments. Not happy at all.”

Helpful Report

“It has been over a week and I have not received any documentation of new policy. Also vhari Cheyne is not my correct name. I will be cancelling my policy before 1st payment”

Helpful Report

“I felt a bit harassed and received 3 separate phone calls from the lady I was dealing with, a text message from her and someone else phone me from a mobile number when I didn't pick up the initial call. I was unsure as to what life insurance was as I didn't have any before and wasn't given any time to look into what I would need or what was a good price. I am now thinking about cancelling the policy that was set up for me today.”

Helpful Report

“Not happy at being bombarded with phone calls and been told you contacted me fraudulently thought these calls were against the law now”

Helpful Report

“No back up forms to fill in to complacated to fill in no personal touch as i reply to this automated email”

Helpful Report

“I emailed on 25th October asking to be opted out of these phone calls and STILL received one on Thursday. Even after explaining I had opted out the man on the phone continued his spiel forcing me to hang up. I'm sure your services are great but please respect the wishes of the people who don't want to be contacted!”

Helpful Report

Hi Bridget, we're sorry to hear about this. We'll look into your customer journey and ensure to understand what has happened. Please feel free to call into our Customer Care Team on 0161 537 0555 should you wish to discuss further. Thanks

“Had a call a few months ago, heard the guy out and explained my situation, he said he'd call back. He continued to call me for months, didn't get the message from my unanswered calls that I wasn't interested. Blocked the number so he called me from a private number. When I eventually answered and said I wasn't interested he called back and left me a voicemail message saying that I shouldn't have led him on! The more a company hounds me, the less interested I am. Not impressed with this pushy company. Also, I compared my life insurance policy using a comparison website, and it was pennies off the cheapest anyway!”

Helpful Report

“Called and told me my policy had been cancelled. Got me to take out a new one (presumably for the commission received for new policies). The original was not cacancelled and I've now lost out on around £120 from having dual policies running. Contacted to get it resolved and no one ever replied to me.”

Helpful Report

Red Star Financial Services is rated 4.8 based on 4,296 reviews