The Red Dog Company Reviews

Name: The Red Dog Company
Rating: 4.95

5.0 Rating 745 Reviews

99 %

of reviewers recommend The Red Dog Company

5.0

Based on 745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Red Dog Company:

The Red Dog Company was born out of the quest for well-designed, high-quality, dog beds and accessories.

Our dogs work hard, whether in the field, or exercising the children. When they’re not out and about, the chances are they are in their beds, so it seems only fair to make them as comfortable as possible.

Nick and Chris are field sports enthusiasts, and self-confessed gear obsessives.

Visit Website

Phone:

0808 196 1400

Email:

reviews@thereddogcompany.com

Write Your review

Tell us how The Red Dog Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Red Dog Company 5 star review on 18th May 2025

264

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so impressed with the swift and personal service from the Red Dog Company. I was wondering about sizing for a bed for my 5 year old Irish setter who is tall and long. I got an immediate response to my enquiry even though it was a bank holiday. I ordered a mat which was delivered in two days. It looks lovely and when I unpacked it Finn sniffed it and immediately lay down in it and didn’t move for an hour.”

The Red Dog Company 5 star review on 5th January 2022

Helpful Report

“The quality of the red dog bed I bought was second to none. No sooner had I unpacked it than both my dogs were in it. Until I bought this bed both dogs preferred the sofa or our bed but now they happily sleep in the red dog bed. I love it some much I have just ordered another so each dog has their own.”

Helpful Report

“Fabulous from start to finish. Briar loves her bed - hopped in straightaway and snuggled down. After a long wet walk on the beach it’s perfect.”

The Red Dog Company 5 star review on 31st December 2021

Helpful Report

“The service was excellent from ordering to delivery and the dog is extremely happy! I had to amend the original postcode I put in online and the swift response I received after was super.”

Helpful Report

“Perfect bed match from your Red Dog Company for our Red Setter. Thank you.”

The Red Dog Company 5 star review on 30th December 2021

Helpful Report

“Excellent service. Website was easy to use, found what I was after (the clip lead) and it arrived really quickly. The lead itself is amazing quality, really impressed.”

Helpful Report

“The Red Dog Company have been incredibly attentive and helpful, we received our dog bed within 2 days even in the Christmas madness.”

Helpful Report

“We bought their slip lead for our dog after seeing someone else with one. The lead packs down wonderfully small and is easy to stuff into a pocket when not in use. We liked that after use the lead flattens out and sits nicer on Gruff, especially when used as a figure 8. Customer service with order updates and communication in general is fantastic. We use the lead everyday and so far it is standing up incredibly well to use with no fraying or even damage from attempted chewing.”

Helpful Report

“Excellent customer service from the team who are selling top quality and beautifully made products.”

The Red Dog Company 5 star review on 19th December 2021

Helpful Report

“I bought the extra long Jaeger slip lead and on arrival I was very happy however I have now been using the lead for a few weeks and I am extremely disappointed as this lead has no internal substance to it - it arrives in a nice cylindrical shape but is now squashed flat for the majority of the lead, the bound section seems to have substance - for the price this lead now does not look very nice. One very disappointed customer :-(”

The Red Dog Company 2 star review on 19th December 2021

Helpful Report

Dear Lisa, I'm very sorry you are not happy with your Extra Long Slip Lead - we only want delighted customers so please return it to us for a full refund. You are quite right about the lack of internal substance; our Master Rigger deliberately removes the core to reduce bulk so that the Lead is pocketable when not in use. We will make sure to include this fact in our product description going forward. This is not detrimental to function - our Leads are tested to 500kg - which is the limit of our testing equipment! Regards Nick

“Order arrived promptly. Customer service was very good and I am delighted with the product (slip lead), excellent quality. Thank you.”

Helpful Report

“Having recently found out our ALD had a touch of arthritis in an elbow joint we were recommend to get flat, memory foam beds. Having shopped around we found The Red Dog Company. A British company, making their covers from natural materials and wool. Bought one to test; our boy took to it like a dog to a bed. So much so, that we quickly followed up and bought some more, we now have three. Brilliant quality, easy to change the covers and he does not sink into his beds any more.”

The Red Dog Company 5 star review on 16th December 2021

Helpful Report

“My arthritic Border Terrier loves his new bed. It gives him the support he needs. He is no longer restless at night and his joints are not so stiff in the morning, he now moves out of his bed with ease. The quality of the bed is excellant, and delivery was quick. I am very pleased i bought this bed .”

Helpful Report

“Excellent service from the wonderful Chris and Nick! Both dog and children adore the new bed and have been cosily curling up since its arrival. Outstanding quality, natural fibres, British-made and a brilliant company. Thank you Red Dog, and we hope you go from strength to strength!”

The Red Dog Company 5 star review on 7th December 2021

Helpful Report

“Great service and Jackson - our Golden Retriever - loves his new bed. The bed is expensive, so we are hoping that the increased price means that Jackson gets a better sleeping experience.”

Helpful Report

“The matt is really cosy, both soft and warm, it is practical too as it rolls up into a little tube with a handle. I’m very happy with it and so is our little lurcher Tilda who loves to spread out on it.”

The Red Dog Company 5 star review on 2nd December 2021

Helpful Report

“Really good service and lovely products”

Helpful Report

“Great product - my puppy Milo loves his new bed and curls up happily on it.”

Helpful Report

“I'm writing on behalf of our dog Monty who totally loves his bed. He jumped in straight away! Fantastic bed (dog sofa!) that is warm, cosy, luxurious and looks beautiful. So much so, that Monty has ceased jumping on (ruining!) our sofas. So, we are all happy! Great company to buy from.”

The Red Dog Company 5 star review on 25th November 2021

Helpful Report

“Excellent service and product. I was so impressed with the mat and Mia took to the warm sheepskin immediately. I use it for areas where she sleeps during the day when she is not on her normal night time bed. As an older arthritic dog the softness is ideal. I love the way the mat rolls up so it can easily be transported and can serve as her 'day bed' when she is with doggy sitter. One of the best products I have bought for my dog. Such a relief when something arrives in the post that exceeds expectations!”

The Red Dog Company 5 star review on 24th November 2021

Helpful Report

The Red Dog Company is rated 5.0 based on 745 reviews