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The Really Good Whisky Company Reviews

4.7 Rating 1,910 Reviews
94 %
of reviewers recommend The Really Good Whisky Company
4.7
Based on 1,910 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
My whiskey came and a bottle was broken open and the remaining bottles were tossed around. I emailed the company about this and all they did was give me a £20 refund. Considering how much I spent, I don’t see how this is an acceptable refund.
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Posted 4 years ago
Great price and fast delivery
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Posted 4 years ago
Whisky advent calendar for agnostic son in law. Huge hit! Next year we will be back!
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Posted 4 years ago
I recently purchased 4 bottles of Kilkerran Heavily Peated Batch 5 from TRGWC. I ordered on Wednesday just before 7pm; the package wasshipped via Parcelforce the following morning; the bottles arrived on Monday, neatly and securely packed, in perfect order. Batch 5 is hugely popular and was sold out instantly by almost all reputable online merchants. Congratulations and thanks to TRGWC, who were the first to offer Batch 5 and at a price that was amongst the lowest on the Net. Personally, I have no problem waiting a couple of extra days for Parcelforce to trundle down the highways of Britain - after all, I'm not going to be drinking the whisky for quite some time. What matters to me is securing the whiskies that I like, at competitive prices, with the reassurance that the bottles will be well-packaged and arrive without breakage or shortage. And that is what TRGWC does, every time. Thank you.
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Posted 4 years ago
Great, fast service.
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Posted 4 years ago
Bought a bottle from the recent charity event. Good to see TRGWC doing this sort of event 👍 My Aberfeldy arrived swiftly afterwards - thanks.
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Posted 4 years ago
Happy with delivery cheers
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Posted 4 years ago
Super helpful & professional company! Happy to help with any of your "Whiskey" related questions. Helped me find a whiskey for my boyfriend for Christmas - which i can't wait for him to taste. Thank you so much! Merry Christmas!
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Posted 4 years ago
Delivery was swift, bottle was well packaged, and the shipping price was reasonable. Can’t fault it!
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Posted 4 years ago
very happy with the order, great website that's easy to navigate, no problems processing payment. Bought a brand that was sold out in most other shops and they sold for RRP (unlike many other shops which mark up close to secondary market!) Delivery was quck a bottle securely packaged. Overall absolute ace service and great experience, highly reccommend the seller!
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Posted 4 years ago
Very good would use again
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Posted 4 years ago
Quick delivery, easy to navigate website, great products at a good price. What more could you want?
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Posted 4 years ago
Prompt delivery and good, secure packaging. Not the first time I've bought something from RGW and won't be the last time!
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Posted 4 years ago
Always great service, quick delivery and a free sample which makes it even better!
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Posted 4 years ago
Very excited about these Christmas crackers!
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Posted 4 years ago
Great service. Fast and friendly.
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Posted 4 years ago
Arrived quickly. I'm sure my husband will love it!
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Posted 4 years ago
Stellar customer service, very responsive to my questions, delivery was fast and efficient considering the distance. As far as the product - amazing! I gave the Whisky Advent Calendars to my son and one of his friends, they both considered it one of the coolest gifts that they had received. I will be buying them again earlier next year and probably an additional one for another friend that was impressed with them and wishing! *The 6 - 12 hours response to my e-mail was time zone related, (I'm US, Pacific Time Zone).
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Posted 4 years ago
Shipping was really quick and my husband loves the calendar! He is watching the tastings and appreciating the differences in the whiskies.
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Posted 4 years ago
Online ordering was quick and simple. My order arrived in about 7 days.
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Posted 4 years ago
The Really Good Whisky Company is rated 4.7 based on 1,910 reviews