“This blend is fluctuating in quality and it seems like whatever are "leftovers" ity is used for this decaf blend. It is inconsistent in rosasting (sometimes more roasted than other times etc) and taste changes. not the quality i usually get from RAVE on Origin coffees. Hence, I will not be ordering this blend anymore”
“I think the first batch that I have received is a very dark roast, the roast taste is way more evident than the coffee taste, if this is the way my batches will arrive I will have to cancel this subscription.
Thanks”
Unfortunately we don't control the ads shown on YouTube however clearing cache and cookies can help switch up the ads YouTube selects! Any further queries or question, please do not hesitate to reach out!☀️
“Great marketing very funny and they were actually honest it was roasted to death. So ponts for being funny and great marketing actual taste is aweful 🤣😅 I will be skipping this one next time”
Thanks for dropping us a review, Oof, sounds like that roast had an attitude! Let us know your flavour vibe, we’ve got plenty of options to charm your palate. 😅
“I purchased this as a gift. The packaging was flimsy and I’m surprised that the glass was not broken! Disappointed with the way in which this item was dispatched.”
“It's ok. Not getting any of the chocolate notes they say it has, and I can usually pick out tasting notes. Price is decent. Wouldn't buy again. It does the job, but it's a bit rough.”
Thank you for taking the time out of your day to leave a review. If you drop us an email I'd love to recommend a coffee that may be more suited to your taste.😊
Thank you for taking the time to leave a review. With this subscription you are able to change the products and choose a decaf option as well as other products in our range. I've dropped you an email to get some further information and hopefully help regarding this.
“The coffee itself was good, but as I use a moka pot, I ordered the filter coffee grind. I don't have a grinder at home, so it seemed ideal for my first rave subscription to be the suggested 'filter' grind. Unfortunately there were the odd whole bean in the bag, which means I'll miss out on a few grams by the end. A bit disappointed.”
Thanks for reaching out and apologies for this. Please note that we weigh out the bags as whole beans and then they get ground after this so there is a chance that a few whole beans, despite our best efforts, can get stuck in the packaging whilst the rest is ground for your order. Please do send us over an email to info@ravecoffee.co.uk if you have any further troubles!
Thanks for leaving a review! We recommend consuming the coffee within 3 month to receive the best flavour from the coffee however it can be consumed for up to a year from the roast date. Please send us an email at info@ravecoffee.co.uk if you have any further queries!
Thanks for your feedback — we're sorry the latest beans didn't meet your expectations. Please email us at info@ravecoffee.co.uk so we can look into this further for you☕
Thank you for your feedback! We're sorry to hear it was tricky to dial in with your Sage Barista Pro. Please feel free to pop us an email with your brewing method and we can take a look into this for you!
“I have been ordering rave coffee for over a year . Initially very impressed , quality of the coffee was superb . Recently I have received a number of orders that have been poor , unable to extract the coffee at all. Tried various porta filters, no joy . It’s frustrating having to throw bag after bag in the bin . My latest order was replaced but even the replacement was the same problem .
Ended up buying illy coffee from Asda .”
“Hi, all at Rave,
I must say i was a little disappointed with the coffee. It was'nt up to the standard of my usual blend.
I would normally purchase from Oddy Knocky roastery in Bolton but im alway looking for new suppliers.
Granted their coffee is more expensive for the House Blend but sometimes trying a new supplier brings suprising results.
Stuart”
Hey, thanks for your feedback! Sorry this one wasn’t quite to your taste. We’d love to hear more about your experience—I’ve just sent you an email to follow up!
“I bought the signature blend as I had tried it at a friend’s house and loved it. However, I found both the beans and the filter blend weak and lacking in flavour. It was the exact one I had tried at my friend’s house so not sure why it didn’t taste as good. But service and delivery were excellent.”
Thank you for your honest feedback! 😊 We're sorry to hear that the Signature Blend didn’t quite live up to the experience you had at your friend's house. Sometimes, factors like grind size, brewing method, or freshness can affect the flavor. I have sent you an email to see if we can help with this!
“Please can you do less marketing? Your coffee is fine but your constant youtube ads make me regret I ever looked at your website and not want to buy form you again. Then you send loads of emails, even got a card in the post, just too much! Also makes me think, are you not confident in your product? Or is it so cheap you have all the margin to waste on marketing?”
Thank you for your honest feedback, and I’m sorry to hear the marketing has been overwhelming. I will pass this feedback onto the relevant team and in the meantime I have removed you from our marketing emails and postal marketing list.
In terms of the Youtube ads we would recommend clearing your cookies and cache as this sometimes helps!
If you have any further queries please send us an email to info@ravecoffee.co.uk
“Unfortunately coffee bag was split so not the best start to this new relationship. I’ve signed up for the subscription so fingers crossed next delivery is in 1 piece”
We’re so sorry to hear about the split coffee bag! That’s certainly not the experience we want for you, especially on your first order. Thank you for giving us the opportunity to make things right — we’ll make sure your next delivery arrives in perfect condition. If there’s anything we can do to assist further, please don’t hesitate to reach out! ☕
“After reading the online reviews, I had higher expectations for the coffee, to be honest. Unfortunately, the one I tried had a slightly burnt flavour, which was rather disappointing”
Thank you for sharing your feedback, and we're sorry to hear that the coffee didn't meet your expectations. We aim to deliver high-quality beans, so we truly appreciate your input. If you'd like to try another blend or need assistance finding something more to your taste please send us an email to info@ravecoffee.co.uk
We're so glad to hear you enjoyed the coffee—thank you for sharing! Apologies for any confusion regarding the origin details of our coffee. I see that you purchased our Swiss Water Decaf Blend. The origins in this blend can vary, which is why we don't specify them on our website. However, if you'd like more information about this blend or any others, feel free to reach out to us at info@ravecoffee.co.uk. We'd be delighted to assist!
