“Very bad. I received a second 2kg bag just one week after giving them a go, and was automatically billed through my PayPal account. I stopped this at my PP account, and contacted Rave... They replied a week late with bad communication overall. Instead of putting things right in a normal way, they were demanding further info, so they can investigate - in that general direction and form of customer service. It was never resolved and they generally couldn't care less so it would seem. Bizarre.”
Thank you for your review! Sorry to hear that this has been the case. I have sent you an email regarding this as we would love some further information and to make this right.
“I like to order from Rave because they have a great choice plus the coffee is delivered so quickly. Brilliant for me because I always leave it to the last moment before I run out.”
“Very easy to use website. Products arrived quickly and were as described on the website. The quality of the coffee is nice, and I like that you can select which grind size you'd like.”
Thanks for the great feedback! 😊 We're so glad you found our website easy to use and that the coffee and grind options met your expectations. Enjoy your brews!
Thanks for your feedback! ☕ We're so glad you're enjoying exploring single origin coffees, and we're thrilled you love our Italian Job Blend. Enjoy every sip!
“good selection of items and always fast delivery too from Rave as always. Never had a bad experience from tRave and customer service is awesome.
Very happy. Well worth it.”
“Great coffee, we love the Italian and the signature blends particularly, love trying out the many different beans! Delivery is always prompt so all in all a great company with great products!”
Thanks so much for your kind words! ☕😊 We're thrilled you're enjoying the Italian and Signature blends, and it's great to hear you're having fun exploring our range. We appreciate your support!
“The ground coffee was spilt in the box.
The grind was too fine for good pourover coffee. Possibly aeropress but certainly not v60.
A shame as I regularly use Rave.”
We're really sorry to hear about your recent experience with the coffee. We completely understand your frustration with the spill and the grind not being suitable for your brewing method. We take these matters seriously and have already sent you an email to look into this further and make it right!
“Hi, all at Rave,
I must say i was a little disappointed with the coffee. It was'nt up to the standard of my usual blend.
I would normally purchase from Oddy Knocky roastery in Bolton but im alway looking for new suppliers.
Granted their coffee is more expensive for the House Blend but sometimes trying a new supplier brings suprising results.
Stuart”
Hey, thanks for your feedback! Sorry this one wasn’t quite to your taste. We’d love to hear more about your experience—I’ve just sent you an email to follow up!
