“In an age where customer service seems to be lost on so many companies (or individuals responsible for it), it's refreshing to have an experience such as my recent one with Rave Coffee.
I bought 2 coffee storage containers and one had a defect. My call to discuss this was answered quickly and Sarah, who I dealt with, sent me a replacement immediately after I shared the evidence.
Thank you. Keep up the great service and I'm sure your business will go from strenght to strength.”
Thank you so much for your feedback! We're so happy to hear you're pleased with our Customer service level. We strive to do the best for our customers🥰 The team and Sarah will be so happy to see this🙏💛
“Love the freshness of the roast coffee, customer service is great however the website is a bit clunky, well very clunky hence reaching out to customer services. Overall great taste good value.”
“Quality coffee I got the decaf and it's lovely, Awesome for people who like a coffee without the stimulation of normal coffee, you don't feel like your missing out at all, I do mine in a stove coffee pot then add some hot water so it's not too strong then rest double cream on top very nice indeed great start to the day, All in all quality coffee great packaging you can just tell love has gone into everything”
Thanks a latte for the fantastic feedback! We're so glad to hear you're enjoying the Decaf and that it's hitting the spot! This sounds delicious😋 Happy Brewing☕
“I’ve recently spent a small fortune on a Coffee machine. I’ve leant that good coffee is found upon having great beans.
I brought the RAVE ‘Starter Pack’, which surpassed my expectations and is very reasonable in price. Tasteful, well blended and balanced with the added benefit of being distinctive in design (the semi-sealed smelling ‘vent’ in each package is a nice touch). I will be returning, and I would suggest others do the same. Viva la Rave!”
Wow, thank you for the great feedback! 😀 We're so happy to hear you're enjoying our coffee as well as our style here at RAVE! We look forward to delivering you many more coffees😋💛 Happy Brewing✨
“Flavour wise a decent coffee, but I bought espresso ground and find that it is too finely ground to work in my coffee machine (Sage Bambino). Other vendors selling espresso ground work fine in the machine”
Thanks for the feedback😀 Sorry to hear you're having issues with the grind, if you drop us an email to info@ravecoffee.co.uk, we'd be more than happy to have a look into this for you🙏💛
“Great quality, great tasting coffee, I especially enjoyed one of the rare ones I tried that was lightly roasted and had a very unique and pleasant flavour. Rave is my only choice for coffee from now on.”
“I absolutely love Rave Coffee. The coffee is so smooth, I prefer having coffee at home now to the coffee I get in a coffee shop. Their customer service team is also fantastic and extremely helpful.”
Thanks a latte for the great feedback!✨ We're so happy to hear we can supply you with great coffee at home & that our Customer Service team has been super helpful too! Happy Brewing💛