Thanks for sharing your feedback! 😊 We appreciate you giving our decaf a try. If you’re ever interested in trying a different one, feel free to reach out — we’ve got a few more decaf options that might be more to your liking! ☕
“Been using rave for quite a while, never been let down by them, the quality has always been great with quick delivery times.
I could always find somewhere cheaper but why would I, they are still competitive with the prices and the service is always great.
Keep up the good work highly recommended 👍”
“I am always excited to try a new brand to see how their decaf compares to other brands. I only drink decaf and am sometimes so disappointed but I have to say I am delighted with RAVE decaf- one of the best! 🙏”
“My number one choice for coffee, can't fault service , great value prompt delivery. Only snuggle is the syrups, just missing that something in the flavour”
“Blocks my coffee machine
I bought the espresso grind and was looking forward to some fantastic coffee after trying a few other specialty coffee companies. Unfortunately the coffee is very bitter and frequently blocks my coffee machine, to the point that I’ve given up and ordered some from another company.
After a bit of googling it then occurred to me that the grind size was probably too small for my DeLonghi pressurised porta filter. I checked your website again and couldn’t find any reference to not using the espresso grind for a pressurised porta filter, and after a few minutes of hunting for it I found the little ‘i’ next to the grind size where it says don’t use for DeLonghi machines.
You should probably make that a bit more obvious on your site, or the espresso grind should be able to be used in consumer espresso machines.
To make things worse, I had a card posted to me to say hope I'm enjoying my coffee and Rob Hodge (MD / CEO I presume?) would love to hear feedback, and it specifically states "I read every email". Dissappointingly I have had no response.
Overall hugely dissappointed that the espresso doesn't work in my espresso machine, that I've wasted money, and that the email wasn't even acknowledged yet I have received 5 marketing emails since purchasing the coffee.
Sort yourselves out Rave team.”
“Always great quality coffee. The journey of learning to make espresso at home definitely has its uos and downs. For a while I was experimenting with some other brands, but getting mixed results and wondering why I couldn't ever get consistent results despite all the puck prep and controlling for variables... Turns out it's not me, it's the coffee! If you want consistent shots every time you need to start with quality beans and Rave has never let me down. Dialling in is a breeze!”
“Love this coffee, sometimes we run out and have to grab a panic bag of something from the Supermarket and it's depressing! The flavour is perfect for us and although I want to try others in the range, I keep bottling the decision and stick with the original! Great Service too, can't fault these guys or their coffee.”
“Great tasting coffee, clear (quirky) communications and super quick delivery. Highly recommended, we've now signed up to a subscription it was so good.”
“I purchased 3 different coffee blends as a new customer, coffee reasonably priced too although I did select 3 of the cheaper blends. Great postal service, arrived in good time. I've certainly found the coffee that I'll continue to buy.”
Thank you for the fantastic review! We’re so glad to hear that you’re happy with your coffee choices and our service. It’s awesome that you’ve found your go-to coffee with us—looking forward to keeping you stocked up with great brews! ☕
