“I enjoy my Rave coffee, taste is really good, good quality and price. My favorite are fudge, Italian job, signature and Colombian bombom. Never have problems with my delivery normally is very quickly”
Hi Sandra,
Thanks for your review. We're thrilled to hear you are enjoying the coffee including some of our blends. Glad to hear you are getting your orders quickly. I hope you continue to enjoy the coffee. Happy brewing!☕
“I'm giving Rave Coffee Ltd five stars, because I can't imagine using any other service. The price per gram of coffee is more than fair, in fact, it's generous. The coffee is incredibly fresh and they have clearly made the right choices with suppliers. However I'd like to note that there are some questionable single origin coffees being offered. These coffees are either selected because of their subtle nuanced flavours or It's the virtue of working with the local communities. I believe it's the latter, and can understand the justification, though, as a common consumer I wouldn't know I was getting involved with charity when finding a flavoursome bag of coffee beans. I'd also like to note that the syrups are not good enough for the asking price. The same size bottle of Monin Caramel syrup is roughly £1 cheaper than Rave, and the flavour is much better and stronger, I find the Rave syrups lacking in thickness and flavour.
Despite my notes, the coffee is fantastic, the coffee is cheap, the business model is excellent, delivery is always on time and often a surprise when they arrive early, the team are responsive to answer customer questions, the website layout is concise and easy to navigate with easy purchasing options, the brand and aesthetics are fitting and modern. Personally a really important thing for me is that Rave Coffee Ltd do not get involved with obnoxious advertising!!! I have an immense happiness when I visit the website, I feel free, Rave Coffee feels like a Market Stall in a bustling exotic town. The Company and the Coffee are authentic.”
Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you're happy with our service and coffee, and we truly appreciate your feedback. It's great to know that you find our coffee fresh and fairly priced. We take pride in making the right choices with our suppliers to ensure quality and sustainability. Your notes on our single-origin coffees are valuable, and we understand your perspective and have passed this on for review. We're sorry to hear that our syrups didn't meet your expectations. We'll definitely take your feedback into consideration to improve their quality and value.
We're glad that our business model, delivery, website, and overall brand resonate well with you. Your happiness and satisfaction are what we strive for. Thank you again for your kind words and constructive feedback. If you have any other suggestions or need assistance, please don't hesitate to reach out to info@ravecoffee.co.uk
“Great people to do business with.
They get back to you quickly and seem to genuinely care which is rare.
I am not a coffee expert but their beans always give me a nice crème.”
Hi Justin,
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team and that you're enjoying our coffee beans. We genuinely care about providing the best service and coffee to our customers, so your feedback means a lot to us. If you ever have any questions or need recommendations, we're always here to help.
“Rave are spot on. Only ever had one issue - a cancelled subscription order still got charged and sent, but Rave customer services were brilliant, refunded me and let me still keep the coffee.
Great selection of coffees to suit all tastes. Not the cheapest, but definitely not the most expensive either. I have discovered lots of brilliant coffees through rave that I haven't in other places.”
Thank you for your kind words! We're glad our customer service could help resolve the issue quickly. 😊 We're delighted you enjoy our coffee selection and have discovered new favourites with us. Happy brewing! ☕️
“Great experience as always.
The parcel looked like it had been kicked around by the postie and the bag of beans burst. Spoke with Rave and there was a new one in the post the same day.”
Thanks so much for your kind words! 😊 We're sorry to hear about the rough handling of your parcel, but we're glad we could swiftly send you a replacement. Your satisfaction means everything to us! Here's to smoother deliveries ahead!
“This is really good coffee. I love the fact that they roast it just prior to posting out so it’s as fresh as possible, unlike some which can be sat on a supermarket shelf for weeks. My favourite is the signature blend.”
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're enjoying our freshly roasted coffee, especially our signature blend. Keeping it fresh is our top priority! Here's to many more delicious cups of coffee ahead!
“Reliable, competitivley priced with a huge selection of coffees to chose from and a really handy quiz style process for finding your ideal coffee. I never wait more than a day or two for my beans to arrive and have never had a non-delivery.”
Thank you! We're thrilled to hear that you find us reliable and enjoy our wide selection of coffees. We're glad the quiz helped you find your perfect match! Speedy delivery is our priority, and we're delighted to hear we've been consistent.
Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying our coffees and that they're bringing great results. It's wonderful to hear that both you and your wife are enjoying the variety. Cheers to many more delightful brews together!
“I love Rave, staff are friendly very helpful. The response is very quick if you do have a query.
You earn beans as rewards on all your orders to spend on other Rave products of your choice. The subscription is easy to set up and you get reminders before they roast your beans incase you want to skip and my order is always on time.”
Thanks a latte for your awesome review! 😊 We're thrilled to hear that you love Rave and that our team has been helpful and friendly. We're glad you appreciate our quick responses and enjoy earning beans as rewards. We're committed to making your subscription experience smooth sailing, from setup to delivery. Cheers to many more great cups of coffee together!
“Great website with a good selection on offer. Purchased some beans and these arrived promptly, with the batch dated as to when the beans were roasted (only a few days before). Coffee brews fantastically.”
Thank you for the great review! We're glad you enjoyed our website and found our selection satisfying. It's fantastic to hear your coffee brews fantastically. If you need more beans or have any questions, just let us know! ☕🌟
“As a newcomer to I Rave Coffee, I found their ordering system to be first -class, the delivery almost immediate and the choice of coffees very wide indeed. They have an excellent customer service department and here, I must give a special mention to Sarah, who dealt with my order. As I am finishing off some older beans, I have not yet started my , but if the coffee is as good as the customer service, then I know I will not be disappointed. Well done Rave Coffee.”
Thank you so much for your kind words and warm welcome to Rave Coffee! 😊 We're thrilled to hear that you found our ordering system top-notch, delivery prompt, and our coffee selection wide-ranging. It's wonderful to know that Sarah provided excellent customer service — we'll make sure to pass along your appreciation. We can't wait for you to try our coffee, and we're confident you'll find it just as satisfying as our service. Welcome to the Rave family! ☕🎉
“We’ve had a six month subscription ( loved it- didn’t necessarily love all the coffee, but happy to try them!) now buy on demand. The bag we’ve just opened is disappointing in that there’s a lots of husks and debris in with the beans. But that’s the first time we’ve found that”
Thank you for sharing your experience with us! We're glad to hear that you enjoyed your subscription overall and appreciated the opportunity to try different coffees. We're sorry to hear about the issue with the current bag you've opened. Quality is important to us, and we'll definitely look into this matter to ensure it doesn't happen again. If you need any assistance or have further feedback, please don't hesitate to reach out. We're here to help!
