“Only tried the one pack so far but overall good experience. More than happy enough I don't need to look elsewhere next time. Fast delivery over Easter BH. Nice packaging and the coffee I have tried tastes great!”
“Tasty coffee, quick processing & delivery and 5 star customer service - saved me on multiple occasions: from late/emergency ordering to sorting out my errors on the orders.”
“I switched to RAVE after a friend recommended them, and honestly, I’ve been really impressed. They’ve got a great range of beans with plenty of choice depending on what sort of coffee you’re into.
My only suggestion would be to add a rough grind guide on the bag, just something simple like coarse, medium, or fine. It would make dialling in a bit faster and save a few beans from an otherwise noble death on the kitchen counter.
Other than that, I can’t really fault them. Delivery is quick, the range is excellent, and even the bags look smart. I also had one order go missing thanks to Royal Mail doing Royal Mail things, and RAVE’s customer support were excellent. They sent a replacement out straight away with no hassle.
So yes, I’d recommend them. Pick a bean you like and you’re away.”
“Really enjoying the rich flavour of this coffee, ground in my new grinder! Not over roasted, a good balance of strength without over roasting.
Will buy again.”
“Ever since I first tried Rave in 2024, it’s been my favourite coffee shop. Their signature blend is consistently excellent and never disappoints, and I’m especially impressed that they’ve now introduced a decaffeinated version. The customer service is outstanding friendly and always focused on making sure customers are happy🤌🏻”
“Coffee was meant to arrive on Tuesday last week, it is now Tuesday the next week still no coffee. I have recived about 30 emails updating me constantly that we are still without coffee, starting from an arrival time of 9.30 - 10.30am last tuesday to expected delivery before 5pm this tuesday.”
Hey,
Thanks so much for taking the time to leave a review and I'm so sorry about the delay with your order!
We would absolutely expect your order to be with you sooner than this, I've just dropped you an email so we can get this resolved for you asap.
Thanks,
Sarah
Head of Customer Service
“Very good experience so far!
First time using this coffee brand and I ordered 5 different beans to try out, in the search of my favourite flavour combo. I am on bean number 4 out of 5, so 1 left to try! I absolutely LOVED the seasonal organic blend no.7 - totally divine.
Postage was super fast and the packaging was top notch.
I will absolutely be ordering another batch in a week or two!”
“Great coffee and excellent service - until recently.
Royal Mail/Parcelforce - late delivery, not updating tracking history (to cover their poor service?) and not following delivery instructions especially on rainy days!
Not sure how long I'm prepared to put up with it. Shame as we love the coffee...”
