RattanGardenFurniture.co.uk Reviews

Name: RattanGardenFurniture.co.uk
Rating: 4.58

4.6 Rating 765 Reviews

90 %

of reviewers recommend RattanGardenFurniture.co.uk

Company Reviews

Metrics

4.6

Based on 765 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

RattanGardenFurniture.co.uk 5 star review on 28th June 2025

Carol Hume

RattanGardenFurniture.co.uk 5 star review on 13th March 2025

Teresa De San Nicolas Mitchell

RattanGardenFurniture.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall pleased with the finished product. You have to heed the instructions however and not over tighten the furniture during assembly which did take some time . My wife is more than happy with the end result.”

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Posted 3 years ago

“Hello Bought Oren Cali 4-seater, lovely quality and very comfy chairs. Also bought a parasol. Slightly damaged base, dealt with and replaced quickly and politely. So excellent customer service as well. Sam”

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Posted 3 years ago

“Arrived 10 days after ordering,looks great,very pleased”

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Posted 3 years ago

“It was very easy to make my choice of parasol base. The description was clear and the price when compared with other companies was the best. Delivery was free and it was received 2 days later as it was ordered after 2pm. The tracking was accurate too.”

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Posted 3 years ago

“Easy to order delivery was as stated Good value for money and good quality Only thing the colour was stated as grey but looks more brown”

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Posted 3 years ago

“Prompt delivery and at first look the item seem to be in good order.”

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Posted 3 years ago

“Item came well wrapped and on time, very good quality parasole base, looked online at many otger companies could not find the same quality with anyone else good company to use again in the future”

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Posted 3 years ago

“easy to order and when I emailed a query, they replied promptly with a helpful response”

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Posted 3 years ago

“Excellent customer service, would highly recommend to anyone”

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Posted 3 years ago

“Furniture as described, very pleased.”

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Posted 3 years ago

Hi, Thank you for your positive review.

Posted 3 years ago

“So far so good! Super easy to order online, loved the product and even better quick delivery offered. Had a query over the parasol once I had placed my order and a lovely lady named becca replied very promptly and sorted that out straight away! Great service. Cannot wait for my garden set to arrive so I can start to enjoy it!”

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Posted 3 years ago

Hi Sarah, Thank you for your feedback. It is really appreciated.

Posted 3 years ago

“Good online”

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Posted 3 years ago

“Easy and quick to order!”

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Posted 3 years ago

Hi Kayleigh, Thank you for your review.

Posted 3 years ago

“Everything was fine when ordering and payment made over the phone but I have not received a receipt or delivery date yet.”

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Posted 3 years ago

“Excellent service and quality product. Easy to order and garden furniture was delivered in two days. I had to contact customer services and they were extremely helpful and responsive. I highly recommend this company.”

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Posted 3 years ago

Hi Sandra, Thank you so much for your valued review!

Posted 3 years ago

“Very fast Delivery. Very impressed!”

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Posted 3 years ago

Hi Elaine, Thank you for the time to share your experience.

Posted 3 years ago

“Very quick delivery! Loved my item exactly as described online. Very pleased with my service overall and the free parasol deal is very good!”

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Posted 3 years ago

Thank you for shopping with us and taking the time to share this feedback.

Posted 3 years ago

“We visited the very beautifully laid out Showroom and were shown around by Max who answered all our questions. We ordered a small Rattan Garden suite for our new summerhouse and as per the website it arrived within a week and communication was very good So far we are very pleased with it, it’s just exactly what we wanted. Thank you. Penny and Pete”

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Posted 3 years ago

Hi Peter, Thank you for your lovely feedback and review.

Posted 3 years ago

“We were very happy with the timing from order to delivery, furniture seems very well made.”

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Posted 3 years ago

Hi Wendy, Thank you for your great review.

Posted 3 years ago

“A simple straight forward ordering process.”

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Posted 3 years ago

Hi Sean, Thank you for leaving your positive feedback.

Posted 3 years ago

RattanGardenFurniture.co.uk is rated 4.6 based on 765 reviews