QAccounting Reviews

Name: QAccounting
Address: 2nd Floor, Thistle House, 24 Thistle Street, Aberdeen, Aberdeen
Rating: 4.76

4.8 Rating 415 Reviews

95 %

of reviewers recommend QAccounting

Company Reviews

Metrics

Info

4.8

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About QAccounting:

QAccounting.

Visit Website

Phone:

01162437868

Email:

enquiries@qaccounting.com

Location:

2nd Floor, Thistle House,
24 Thistle Street,
Aberdeen
Aberdeen
AB10 1XD

Anonymous

Anonymous // 01/01/2019

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“Sushil was my first point of contact when I decided to choose Qdos Accounting as my accountancy. He has been fantastic in guiding me through the initial sign up process. He advised me on the best time to sign up which is evidence of his truthful and honest approach to business, and demonstrating he has the best interests of the customer too. Sushil helped me set up my Ltd company and I didn't even need to do a thing on my side, all I need to do was think of a name for my company. Additionally, got the ball rolling for setting up my business bank account. Throughout the stages, Sushil has kept me informed of what's happening. He was very clear and precise in our calls explaining things clearly to me and always followed up with a very detailed email summarising the points we discussed. He was very efficient in organising things to be done during the initial onboarding process and I really appreciated the quick turnaround, giving that It was paramount for me to have my Ltd company set up in place before I start my contract work. Working with Sushil closely during the initial sign up process was fantastic as he and his team took away a lot of the legwork that required if I were to do this all by myself. Overall, the amount of work I needed to do on my side was kept to a minimum by Sushil bar a few forms I needed to fill in. I felt Sushil went the extra mile in making my initial sign up process as seamless as it can be for me before handing me over to a dedicated Client Manager. I truly recommend Qdos Accounting because of this.”

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“Sushil made everything seem less for me. I am new to consultancy so needed a lot of help, direction and advise and Sushil was very patient and accommodating. He was professional in his approach taking time out to explain the various packages available and answering the numerous questions I had. I had to set up my limited company and bank accounts as well as various insurances very urgently and Sushil ensured all of this was done. He constantly assured me it was in hand and it was. What I really liked was his communication both via phone and email as always keeping me in the loop. Sushil was my personal advisor and hoping to get the same from my client manager.”

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“I had been contracting for a couple of years under an umbrella company and wanted to change to a Ltd company setup. I chose Qdos as they had all the accounting and insurance services under one roof. Due to a sudden change of contract I needed to move quickly and my initial contact, Sushil, set up the Ltd company and necessary insurance within 24 hours. This ensured I was able to sign the new contract on time. Great service so far (I will update this review once I have some experience of the accounting side of the business)”

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“Pros" ? Cons: In my case it is rare that any instructions in respect to tax planning and accounting aspects are acted upon; The Account Manager is slow to respond and in some cases never responds; For the simple accounting performed the cost is high; There seems to be an inherent failure to communicate effectively with customers.”

Helpful Report

Really sorry to hear that you have felt let down by our service. We do however appreciate the honest feedback. I understand that the outstanding issues were escalated to and rectified by our Operations Manager, but for any future concern, all of our clients now have dedicated Accountants that they have unlimited access to 5 days a week. Our Client Managers work hard to ensure that all of our client's queries are responded to and answered in a timely manner. We strive to ensure that all of our clients are provided with a very competent service, and our accountants work hard to keep up our reputation of a leading contractor accountant.

“Reasonably priced and reasonable service, but nothing beyond the basic service really. For example, they don't even calculate my cumulative mileage to work out when I need to drop to the lower rate, I have to do that. And they've not submitted VAT returns on time before, and then submitted double the next return to balance it out (without telling me). Submitted adjustments to my personal tax and not particularly informed me of the change.”

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“The team are always friendly, helpful and responsive. The customer service is Excellent! Good value for money.”

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“Always responsive and helpful. Customer service oriented, trying to provide you with a tailored solution. Good value for money.”

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“Obliging, accommodating and an excellent service”

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“Great service from Customer Services but fulfilment was simply awful. In nearly four months as a client I never received a single monthly snapshot. The VAT Report was misfiled and I ended up paying VAT a couple of days late and suffered a massive fine. This is probably the worst professional services experience I've had. I'm going back to my previous accountant and - once again - I've learned the lesson that you get what you pay for.”

Helpful Report

“After being offered a contract role for the first time I had absolutely no idea where to start with setting up a Ltd company or putting relevant business insurances in place. I approached Qdos Accounting and since that initial contact they have been extremely professional. Within 3 days I had my Ltd company, business bank account and my business insurances in place and I was able to sign my contract. Since then I have been guided through the ins and outs of claiming expenses, registering for taxes and also have been provided with a full salary & dividends plan that is really handy moving forwards. Overall it's been a smooth & painless experience and I would recommend to anyone looking to set up as a contractor.”

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“Great service. Been with Qdos for 3 years. Have a great relationship with my client manager. Very helpful and friendly.”

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“Great to have everything under one roof! My client manager provides all the assistance I need with my Ltd company. Highly recommended”

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“The switching process with Qdos was seamless. Dipul helped me get me through the entire process and I'm glad I finally made the decision to change accountants.”

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“After doing some research I decided to try Qdos and I'm so glad I did. Straight forward and very easy to switch. Customer service was excellent. Would definitely recommend.”

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“I was really enthusiastic about the Qdos model after a couple of decades of 'traditional' Accountants. Unfortunately if you want any basic admin tasks from them you will find yourself continually chasing for updates. Very disappointed.”

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“Fantastic service. Really good advice and a pretty simple set up.”

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“Quick and easy switch. Would recommend.”

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“I recently purchased some of your insurance products and your staff member from the start was extremely helpful and provided quick responses to all of my queries. More recently, I needed some advice regarding a potential contract which was deemed inside of IR35 and I asked a member of staff to confirm the implications around the contract. They provided a speedy response which helped make my decision regarding the role.”