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Merchant Metrics


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.22 out of 5

About QAccounting:

QAccounting is one of the UK’s leading accountancy companies offering specialised contractor accounting packages. As expert contractor accountants with over thirty years of experience, we’ve helped thousands of individuals with their financial affairs since we started out under our previous name, Qdos Accounting.

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Phone:

01162437868

Email:

enquiries@qaccounting.com

Location:

Windsor HouseTroon Way Business CentreThurmastonLeicestershireLE4 9HA

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Anonymous

Anonymous // 01/01/2019

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“Need to setup a new company and was referred to QAccounting by a friend. Dipul is the Sales & business Advisor that dealt with me. I cannot say enough about his spend of service, answering all my questions and get every thing sorted for me. It was such a speeding and professional service. Thanks dipul.”

“Very happy with the service I received from Victoria and other team members. If I had to make one suggestion it would be to have a few less people involved in the admin (for those of us who struggle to remember names) but that’s a very minor point and addressed now I have my own client manager.”

“I received excellent customer service from Victoria at QAccounting as she helped me set up my new company. She kept in touch by both phone and email regularly throughout the process and promptly answered all the questions I had. I am looking forward to continuing the on-boarding process with her colleagues. QAccounting was recommended by a friend and based on my experience to date I would certainly do the same.”

“I would like to thank QA for assisting me on my recent tax returns, this was my first time that I had to file not only individual but also my company return. Sushil made the entire process painless and was extremely professional and helpful in every was so I would also thank him very much for this. I would highly recommend this company to anyone.

Regards,
Bob Brandon
Director BMB Rail Consultants Ltd.”

“My overall experience with QA was outstanding and Sushil was extremely professional and helpful in every way. This was my first time filing my Business Accounts and Personal accounts with an Accounting firm and I would highly recommend QA to anyone. QA also has the ability to hire people like Sushil that help make this process easy and understandable.

Regards,
Bob Brandon
Director BMB Rail Consultants Ltd.”

“Professional, polite and highly knowledgeable service! And Victoria, Suberb!”

“Joined Qdos in February. Dipul was so helpful with my many questions I had when I was setting up my own limited company.

Unfortunately, my original client manager was an absolute shocker! Constantly having to chase for things, unorganized, days/weeks for responses and felt like I was talking to a robot rather than a human. Since then I've been with John Cullion who's been brilliant with everything. Complete opposite to whom I had at the beginning.

Hoping most are like John rather than the majority being like the former account manager.”

“Good knowledgeable team. Received great customer service from Dipul who was happy to speak at length about my personal situation and made the process very easy. Looking forward to working together going forward”

“QAccounting were brilliant when I approached for my first IT Contract role. They setup my LTD Company as well as my bank account keeping me updated throughout. Victoria was fantastic in getting it all setup and then arranging a call with my client manager. Fantastic service, cannot fault so far.”

“Switched to QAccounting 3 months ago. Best decision I ever made! Staff are helpful, service is slick and online portal works. What more could you ask for?”

“Fantastic service, switched to QAccounting after 3 years with my previous accountant and my only gripe is why on earth I didn't switch sooner!”

“A friend, who is already a QAccounting client, requested Dipul Vaitha contact me as I wanted to start my own business as a consultant.

From the very first call Dipul has been supportive in every way. He took the stress out of starting my own business giving me the time to focus on my consultancy company.

Vipul has directed me to key people within the QAccounting group so that they could best advise me on the process and planning for the future.

QAccounting is more expensive than other accountancy firms that I looked in to but the service, advice, tools and assistance I received was great.”

“Dipul Vaitha was so helpful and explained everything so well!”

“Terrible service. They considered my company as dormant even though it was trading. The account managers were unable to answer simple questions about how to transact inward and outward payments from the business account. Portal not recognising 90%+ of my business transactions even though they have third party view access. Repeatedly asking the same questions through email for items that I was awaiting confirmation from them. I moved accounting services before any legal requirements to file with companies house were due and am kicking myself for not doing it earlier. I consider every penny spent with them to be wasted and urge anyone looking for accounting services to stay clear of this company.”

“Victoria Simmonds made the whole experience of setting up a new company very straight forward. The speed of interaction and interconnectedness of QAccounting is excellent and having contracts reviewed from an IR35 perspective with a thorough report was also extremely helpful.”

“Avoid at all costs. I used QDos for around a year thinking I might save some money from my previous accountants. Boy was I wrong. It cost me SO much more in terms of time correcting their constant mistakes. VAT returns incorrect, annual company returns incorrect, annual personal tax incorrect. The problem here is they outsource their actual accounting to offshore "accountants" so whenever you ring "your accountant" you are frequently told "I will send them an email and we should get an answer tomorrow morning". I have been contracting since 1998 and can honestly say this was one of the worst mistakes I have ever made. Oh and transferring to another accountant took FOREVER with them delaying and not returning emails from the new accountant. And then they handed over incomplete data that required me to get involved. I dont want to put my name here because I fear I will still need to go back and ask for more information on topics even now.”

“I want to place great thanks and appreciation to QAccounting and particularly Sushil Mistry who assisted me in the account opening process. It's early days but so far, so very good and extremely encouraging. I have received a fantastic all round level of customer care in a timely manner from him and his colleagues. It's refreshing to deal with a company which is on the ball and proactively follows up on points and questions without prompting and chasing. The service has been first class and l look forward to having a long and prosperous relationship with the team there.”

“helpful, informative, to the point, 10% off for 6 months - well organised”

“The service I have received to date on boarding me with QA has been a very smooth and efficient process. My key contact Sushil has been particularly helpful and attentive throughout.
This is my first step into the contracting world and i feel confident that I have everything in place to enable me to concentrate on earning my day rate.”

“Great experience so far with QAccounting. Sushil has been very helpful in introducing me to the contractor world and made sure my transition to a client manager was as smooth as possible. Even though I am just beginning, my experience so far has been great.”

QAccounting is rated 4.59 based on 229 reviews