“Ordering process was easy, no problems. Took a little while to arrive, no communication from Putnam's to say it is on its way etc. Hence only 4 stars.”
“Wool filled butterfly cushion is great when I lie on my back.
Not so comfortable when on my side, possibly a softer one
would be better for that. Delighted to support a British
company and not a Chinese one!”
“I ordered a V pillow + case and my husband is v pleased with them. I was delighted to see a zip on the pillowcase but after washing it for the first time and having to put it on it was still a bit of a struggle. Not as bad as the previous pillow and cover with no zip. I sent a message via your website (I think) with a suggestion that perhaps a zip over the top of the V with a length of zip down each arm might be easier for us "older" people and had a very brusque response, saying g you were v busy, had lots of pillowcases cut etc. It was only a suggestion, as a user I still think it has merit and having looked at the inside of the casr I do not think you would need a new patern
Anyway I have ordered another pillow + more pillowcases so overall I am pleased with my purchase.”
