“Purchased the double bed wedges. Delivery was prompt and efficient. No idea how you are supposed to neatly fit them into the cover supplied, but am using them under the normal bed sheet. You do tend to slide down them but think they help GERD.”
“I tried it and my sciatica was worse. I wrote to you you and I was advised that it will take time. So I have put it away. My sciatica is quite acute.”
“Unfortunately after 20 minutes of sitting on this it caused more pain than on a normal seat. I tried again a few times but same thing happened, then I started to get really bad hip pain...it must change the angle of the pelvis which strained other areas..not sure but it made the pain worse so I returned it. I tried it without the cut out section by rotating it but that just dug in to the area causing more pressure. It's well made just a shame it had the opposite effect i was hoping for. Disappointed i had to pay for return postage too so I am left out of pocket with nothing to show for it & half a day getting to town to get to the post office to return it.”
“Just to key you know. That ad yet I have not received the they ate in customs. I expected that I would have to pay duty but assumed that the delivery company would let me know the amount and where to pay. But nothing from VYT on where ir how to pay. So as of mow approx 4 weeks layer no goods.&”
“Well packaged and delivered on time. Not hugely helpful when I couldn’t get product to help me.
Update - Putnams has now contacted me and I was offered an alternative cover and a refund.”
“Unfortunately there is a very strong smell from the product, I have tried airing it and have left it out in the sunshine for a number of days but still the smell has not disappeared”
“My Osteopath recommended Putnam's pillows to help with my neck. They were very helpful over the phone and suggested a pillow to order. It arrived very quickly but unfortunately, after trying it for a few nights and showing it to my Osteopath, we decided it was too high for me. I returned it and ordered the child size, which has just arrived. Hopefully, this will be better. The pillows themselves look well made and everyone at Putnam's has been really helpful and friendly. The service they offer is excellent both pillows arrived quickly as did my refund. Great service being able to try a pillow and return if not right but be warned this is at your own expense and to return the other one cost £11. I'm just desperate for a good night's sleep hence ordering a second and risking having to send it back if it's not right. Fingers crossed! Have given 3 *** only because the first pillow wasn't right and the cost of returning it.”
“The website indicated suitability of a product for a particular condition. I purchased it but it was not suitable. I returned it for a refund and Putnams processed this promptly. The website says that they can produce pressure relief products with custom cutouts and customers should contact them to discuss. I asked specifically about these, with details, by email but they only referred me to their standard products without answering my questions. Service from this company is no better and no worse than average.”
