Puck Stop Reviews

Name: Puck Stop
Address: Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA, Sheffield
Rating: 4.91

4.9 Rating 3,478 Reviews

99 %

of reviewers recommend Puck Stop

4.9

Based on 3,478 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Puck Stop Review Excellent service everything top quality and always delivered on time.

About Puck Stop:

Established in 1995, Puck Stop is the UKs leading Ice and Inline Hockey specialist store, offering a huge selection of equipment at very competitive prices.

Puck Stop are a family run business that was created when one of the sons started playing ice hockey back in 1994, but struggled to find equipment anywhere in the UK at reasonable prices or with staff that understood players needs. A year later and Puck Stop was born!
We are players, we understand what players require, we know the pain of not being in a store with any stock. This is why we opened the store.
The majority of our staff have either played or still play hockey giving us a key insight in to the customers needs.

The long and short of it is...... WE LOVE HOCKEY!

Visit Website

Phone:

0114 2443005

Email:

sales@puckstop.com

Location:

Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA
Sheffield
S9 2FA

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Puck Stop 5 star review on 6th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a neck guard for my son , the picture is very deceiving it looks very padded , when it came it’s just a flimsy piece of material, don’t know how this will prevent an injury?”

Helpful Report

Posted 5 months ago

Hi Lisa, Sorry to hear the Bauer NG21 neck guard is not up to your satisfaction. I have emailed you and you can obviously send it back for a full refund. Kind regards The Puck Stop Team

Posted 5 months ago

“Fast delivery”

Helpful Report

Posted 1 year ago

“The picture on the site isn’t the bag you sent me. False advertising isn’t good for any company.”

Helpful Report

Posted 1 year ago

Hi Matthew. Sorry to see you are unhappy with the bag. I do apologise for this. The bag you received is a new version and was a running change from Bauer, we just didn't realise the image on the site hadn't been changed. We will make sure this gets sorted. I have emailed you privately to resolve this matter. Regards, the Puck Stop Team

Posted 1 year ago

“it is not stated clearly that if one wants to purchase a gift voucher of say £100 it's in denominations of £10”

Helpful Report

Posted 2 years ago

“Absolutely fuming that I bought these off you guys for £44 for 4 a week ago and skate station are selling them £20 for 4. about 52% cheaper”

Helpful Report

Posted 4 years ago

Hi Lawrence. Sorry you feel the need to leave a negative feedback. Unfortunately we don't control what other companies sell their products for. If you'd like to return the unused wheels we will certainly offer you a full refund.

Posted 4 years ago

“Unfortunately, stick broke on third time I took it on ice.”

Helpful Report

Posted 5 years ago

“Advices to go smaller in skate and the boot it now too small, no returns slip in the box and I live to far travel”

Helpful Report

Posted 6 years ago

Sorry you're skates didn't fit. As you can appreciate its very hard to size for skates over the phone/email. Standardly in the store most people do go down at least a size, hence the advice we gave. The reason we dont sent out return forms is to save the environment. Our returns form can be downloaded from our website or if you email us we can certainly email you one. Please let us know if we can be of any further assistance

Posted 6 years ago

Puck Stop is rated 4.9 based on 3,478 reviews