Puck Stop Reviews

4.9 Rating 3,482 Reviews
99 %
of reviewers recommend Puck Stop
4.9
Based on 3,482 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Puck Stop Review Excellent service everything top quality and always delivered on time.
Read Puck Stop Reviews

About Puck Stop:

Established in 1995, Puck Stop is the UKs leading Ice and Inline Hockey specialist store, offering a huge selection of equipment at very competitive prices.

Puck Stop are a family run business that was created when one of the sons started playing ice hockey back in 1994, but struggled to find equipment anywhere in the UK at reasonable prices or with staff that understood players needs. A year later and Puck Stop was born!
We are players, we understand what players require, we know the pain of not being in a store with any stock. This is why we opened the store.
The majority of our staff have either played or still play hockey giving us a key insight in to the customers needs.

The long and short of it is...... WE LOVE HOCKEY!

Visit Website

Phone:

0114 2443005

Email:

sales@puckstop.com

Location:

Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA
Sheffield
S9 2FA

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The staff are always willing to provide assistance whether in person, phone or online. They always have an excellent supply of stock and will typically ship within 24 hours, so you will have the item(s) quickly. I'm always completely satisfied with Puck Stop and they are my go to supplier for my Ice Hockey needs.
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Posted 5 months ago
Good straight forward purchase!
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Posted 5 months ago
Massive thanks to the staff at Puckstop, specifically Ellie who is an absolute credit to your company.
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Posted 5 months ago
Perfect for when my son is playing hockey 🏒
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Posted 5 months ago
Excellent fit such great quality
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Posted 5 months ago
Great choice; competitive prices & quick delivery! Fantastic website!
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Posted 5 months ago
The skates are very comfortable, I like it.
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Posted 5 months ago
Amazing boots, super comfortable. The runner was bent out of the box (ever so slightly) but the amazing team at Puckstop fixed it without complaints. Amazing support and customer service. I will be using Puckstop more
Puck Stop 5 star review on 16th November 2023
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Posted 5 months ago
I have not received it
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Posted 5 months ago
Hi Carol, Thanks for leaving us a review. We are disappointed to hear you didn't receive your gift card. These are automatically generated and emailed to you through our website so not sure why you didn't receive it almost instantly. My colleague has just emailed you and also re-sent the gift card to the email address provided Please let us know if we can be of any more assistance
Posted 5 months ago
Good fast service and product
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Posted 5 months ago
Great service - when something was out of stock, they let me know straight away, worked out an alternative and posted it express. That really saved some issues later in the week!
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Posted 5 months ago
Puck Stop are exemplary. Their customer service is outstanding. I emailed with a question after I had already placed an order and I was given personal, 1-2-1 attention. My question was not only answered but the staff member went out of their way to create a specific response, above and beyond, to get the job done. Far exceeding any reasonable expectation, these folks rock. Order with confidence.
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Posted 5 months ago
Very quick delivery, packaged really well. Great service as usual
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Posted 5 months ago
Fab service and quickly delivery
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Posted 5 months ago
Quick delivery great service
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Posted 5 months ago
Easy to order and came really quickly.
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Posted 5 months ago
Fantastic service as always. Item arrived in good time
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Posted 5 months ago
Good customer service. Prompt delivery
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Posted 5 months ago
Very fast shipping. Great service. Thanks!
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Posted 5 months ago
Bought a neck guard for my son , the picture is very deceiving it looks very padded , when it came it’s just a flimsy piece of material, don’t know how this will prevent an injury?
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Posted 5 months ago
Hi Lisa, Sorry to hear the Bauer NG21 neck guard is not up to your satisfaction. I have emailed you and you can obviously send it back for a full refund. Kind regards The Puck Stop Team
Posted 5 months ago
Puck Stop is rated 4.9 based on 3,482 reviews