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Promain UK Limited Reviews

4.8 Rating 2,329 Reviews
96 %
of reviewers recommend Promain UK Limited
Company Reviews Product Reviews
1,174
 Metrics Info
4.8
Based on 2,329 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Promain UK Limited Reviews

About Promain UK Limited:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr
Verified Buyer
“Excellent service delivery with in 24hr and the paint is top notch”
Helpful Report
Posted 1 year ago
Thank you for leaving a review!
Posted 1 year ago
Ian
Verified Buyer
“Excellent rust converter. Used it numerous times. Can definitely recommend this site as it’s good value and first class service”
Helpful Report
Posted 1 year ago
Thanks for your great review Ian! Please do let us know if there is anything else we can help you with.
Posted 1 year ago
Chris H
Verified Buyer
“After enquiring at your company, I spoke to Tony Welbourn in the technical department who was extremely knowledgable and helpful with suggesting the paint and process for the job I was doing. The paint worked very well and the job was a success. Many thanks”
Helpful Report
Posted 1 year ago
Thanks for your review Chris, we're glad Tony was able to help you with choosing the correct product for your needs, and we'll certainly pass your comments on to him :)
Posted 1 year ago
Michael D
Verified Buyer
“First class service. Received everything that was ordered by the next day in excellent condition. Can definitely recommend Promain UK Ltd and will always this company as the first choice for my paint purchases.”
Helpful Report
Posted 1 year ago
Thank you for your great review Michael! We always appreciate such positive feedback. Please let us know if there is anything else we can help you with :)
Posted 1 year ago
Geoff C
Verified Buyer
“Fast delivery, paint tins beautifully packaged, protected by bespoke recyclable spacer pieces in the box...I am sure that they have a name just don't know what it is!”
Helpful Report
Posted 1 year ago
Hi Geoff, thank you for your great review. The 'Tin Fitments' are great for transporting tins safely and securely, which is a priority for us! Please let us know if there is anything else we can help you with and best of luck with your project :)
Posted 1 year ago
Andrew
Verified Buyer
“Good product and on time”
Helpful Report
Posted 1 year ago
Thanks for your review Andrew!
Posted 1 year ago
Anonymous
Verified Buyer
“The paint was delivered promptly and the packaging was excellent”
Helpful Report
Posted 1 year ago
Thank you for your great review!
Posted 1 year ago
Nick D
Verified Buyer
“Speedy delivery and a good price”
Helpful Report
Posted 1 year ago
Thanks for your review Nick!
Posted 1 year ago
Simon
Verified Buyer
“Skyscraper roof scraper, excellent product and well manufactured. I bought two of these and two extra flat blades that I cut to the profile of a corrugated roof that we were scraping the moss off. Worked very well and would definitely recommend this product.”
Helpful Report
Posted 1 year ago
Thank you for your great review Simon!
Posted 1 year ago
Anonymous
Verified Buyer
“Very efficient service”
Helpful Report
Posted 1 year ago
Thank you for your review!
Posted 1 year ago
Malcolm
Verified Buyer
“Ordered 5 tins of Bedec masonry paint but one arrived slightly damaged with a small amount of leakage. Promain supplied a replacement tin the following day. A quality performance”
Helpful Report
Posted 1 year ago
Thanks for your review Malcolm! Sorry to hear one of your tins had been damaged during delivery, but I'm glad we were able to rectify this and get you a replacement straight away.
Posted 1 year ago
Krzysztof
Verified Buyer
“Very good service.”
Helpful Report
Posted 1 year ago
Thanks for our review! Please let us know if there is anything else we can help you with.
Posted 1 year ago
Mike H
Verified Buyer
“Excellent service from Promian, again. This was a repeat order of specialist paint for the lines on tennis courts available from Promain at a good price. Straightforward ordering process and courier delivery on time. Seamless throughout. Thanks.”
Helpful Report
Posted 1 year ago
Thanks for your review Mike, it's always great to hear from our returning customers!
Posted 1 year ago
Paul C
Verified Buyer
“The customer service at Pro main UK Ltd is excellent. The man whom attended to my query is so helpful and assisted me to buy the right product. Outstanding service. By the way, the product itself is so good that everyone walked passed the front of our house, how beautiful it looks.”
Helpful Report
Posted 1 year ago
Hi Paul, thank you for your fantastic review, we always appreciate such good feedback, not only on the product but on the team as well! If there is anything else we can help you with please do not hesitate to contact us.
Posted 1 year ago
Ben B
Verified Buyer
“Brilliant again Lee very helpful.”
Helpful Report
Posted 1 year ago
Thanks for your review Ben, We'll be sure to pass your comments on to Lee!
Posted 1 year ago
Anonymous
Verified Buyer
“Had the barn paint in stock and was delivered very quickly. Packaging was really good to protect the cans and delivery charge was reasonable - will use promain again.”
Helpful Report
Posted 1 year ago
Thanks for your great review!
Posted 1 year ago
John
Verified Buyer
“Great products and helpful video. Prompt follow up to my online query too.”
Helpful Report
Posted 1 year ago
Thanks for your great review John! :)
Posted 1 year ago
John C
Verified Buyer
“Excellent service and able to find the exact product needed for the job”
Helpful Report
Posted 1 year ago
Thanks for your great review John!
Posted 1 year ago
DANIEL J
Verified Buyer
“Excellent product similar to the quality of the original product, one of the only places you can still get this product from. The only thing I can think about was the lack of a tracking number, when the item was still in transit, the delivery companies driver, rang my doorbell, had it not been for this, I would have missed the delivery….!”
Helpful Report
Posted 1 year ago
Hi Daniel, thank you for your review! :) With regard to the tracking details, I am sorry you did not receive these. Generally, you should receive a notification directly from FedEx, however, unfortunately this email can sometimes go into spam folders. We are glad to hear that your order was received and that you are happy with the product. If there is anything else we can help you with please do not hesitate to contact us.
Posted 1 year ago
Tom B
Verified Buyer
“Order didn't arrive but when I called they apologised that it had been lost in the system and sent it out the same day. Great customer service.”
Helpful Report
Posted 1 year ago
Thanks for your review Tom. I'm sorry your original order was lost, but I am glad that we were able to resolve this and get a replacement out to you immediately.
Posted 1 year ago
Promain UK Limited is rated 4.8 based on 2,329 reviews
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