Promain UK Reviews

Name: Promain UK
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,418 Reviews

96 %

of reviewers recommend Promain UK

4.8

Based on 2,418 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain UK:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain UK 5 star review on 1st July 2024

Tigrans A

Promain UK 5 star review on 5th May 2023

Simon

Promain UK 5 star review on 20th March 2023

David M

Promain UK 5 star review on 9th September 2022

Glyn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is great and does everything that we need, delivery was within 36 hours and communication good. Would recommend all the time.”

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Posted 5 months ago

Thank you for your fantastic review, David! We’re thrilled to hear the product meets your needs and that you had a positive experience with our delivery and communication. Your recommendation means a lot to us! If you ever need assistance in the future don’t hesitate to get in touch :)

Posted 4 months ago

“Great stuff :-}”

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Posted 5 months ago

“Excellent service and timely delivery.”

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Posted 5 months ago

Thank you for your 5 star rating and kind words Philip! Good luck with your project, and please do not hesitate to contact us if we can be of any further assistance.

Posted 5 months ago

“Excellent service as always!”

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Posted 5 months ago

Thank you for your rating and review Paul!

Posted 5 months ago

“Very good product easy to use and effective results.”

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Posted 6 months ago

Thank you for your 5 star rating of Bedec Crackle Glaze!

Posted 5 months ago

“Delivered on time and efficient service”

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Posted 6 months ago

Thank you for your review Odette!

Posted 6 months ago

“Thanks for the paint and fast delivery! https://www.instagram.com/reel/DAqdNd0o5TU/?igsh=MnB3Z2trNGVxaGp1”

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Posted 6 months ago

“Great company got my paint great price”

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Posted 6 months ago

Thank you for your rating and review! We always appreciate hearing such positive feedback :) If there is anything else we can help you with, please do not hesitate to contact us.

Posted 6 months ago

“Great service with rapid response to queries”

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Posted 6 months ago

Thanks for your 5 star rating and review Damian! It's always good to hear such positive feedback. If there is anything else we can help you with, please do not hesitate to contact us.

Posted 6 months ago

“VERY GOOD SERVICE, AND EASY TO ORDER ONLINE. DELIVERY KEPT INFORMED OF PROGRESS OF ORDER”

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Posted 7 months ago

Thank you for your great review Graeme!

Posted 7 months ago

“Great customer servicce”

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Posted 7 months ago

Thank you for your 5 star rating Louise! :)

Posted 7 months ago

“Excellent service. Really good tech support followed by sales...delivery as quick as possible. Would like to receive general offers in the future.”

Helpful Report

Posted 7 months ago

Hi Lee, Thank you for your fantastic review, it's always great to hear such positive feedback! With regard to receiving general offers in future, you may want to consider signing up for our newsletter, which will keep you in touch with all the latest information. You can sign up for the newsletter here: https://www.promain.co.uk/contacts In the meantime, good luck with your project, and please do not hesitate to contact us if we can be of any further assistance.

Posted 7 months ago

“Excellent well pleased”

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Posted 7 months ago

Thank you for you review David! Good luck with your project and please let us know if there is anything else we can help with :)

Posted 7 months ago

“I spoke to Tony for some advice and he was super helpful, professional and polite. A few minutes later, he called back unexpectedly to tell me that a particular barn paint finish was not available having previously told me he thought it was, that's what I call customer service, absolutely first class. It's the second or third time we have used Promain UK - I think they offer world class painting solutions at a competitive price, but for me, the level of product knowledge is worth every penny.”

Helpful Report

Posted 7 months ago

Hi Chris, Thank you so much for your amazing 5 star review of Promain UK Limited! We are thrilled to hear that you had such a positive experience with us. We really appreciate your kind words about Tony, and we'll make sure to pass on your compliments to him. We take pride in providing helpful, professional, and polite service to all our customers, and it's great to hear such good feedback, as this helps us to know we're on the right track. Thank you for being a returning customer, and we hope that we are able to assist you again in the future!

Posted 7 months ago

“First class product and first class service.”

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Posted 7 months ago

Thank you so much for taking the time to rate Promain UK Limited with 5 stars! We're thrilled to hear that you had such a positive experience with us. Delivering top-notch products and exceptional service is always our priority, and it's fantastic to know that we've met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your kind review and for being a valuable customer!

Posted 7 months ago

“Best price, quick delivery, perfect”

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Posted 7 months ago

Thank you for your 5 star rating!

Posted 7 months ago

“Firstly I phoned for advice and the gentleman was extremely helpful. I called again when ordering and the sales team were lovely! I'm not a painter but between the great customer service, excellent prices and online advice etc I have no hesitation in recommending Promain - in fact, I already have!”

Helpful Report

Posted 7 months ago

Hi Anthony, Thank you so much for your 5 star rating of Promain UK Limited! We truly appreciate your kind words and are thrilled to hear about your positive experiences with our team. Firstly, we are pleased to hear that you were provided with valuable advice when you contacted us. Our goal is to always assist our customers to the best of our abilities and it is good to know we succeeded in doing so. Additionally, we are grateful for your appreciation of our lovely sales team! We strive to create a welcoming and helpful environment for our customers, and your feedback reassures us that we are on the right track. It means a lot to us that you confidently recommend Promain to others. Thank you again for taking the time to share your positive experience. Should you have any further questions or require assistance in the future, please do not hesitate to reach out. We are always here to help!

Posted 7 months ago

“Del. Time excellent Product excellent”

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Posted 8 months ago

Thank you for your 5 star rating Kathy! Good luck with your project and please let us know if there is anything else we can help you with :)

Posted 7 months ago

“V helpful on the telephone and email. Not in stock but delivered in a few days.”

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Posted 8 months ago

Thank you so much for your fantastic 5 star rating! We truly appreciate your feedback. We are delighted to hear that our team were able to assist you effectively both over the telephone and via email. Rest assured, we always strive to provide helpful and prompt service to our valued customers. Although we apologize for the inconvenience of the item not being in stock, we're glad that it was delivered to you within just a few days. Once again, thank you for your support, and we look forward to serving you again in the future!

Posted 8 months ago

“Great Service and delivery Thanks”

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Posted 8 months ago

Thank you for your 5 Star Rating Martin!

Posted 8 months ago

Promain UK is rated 4.8 based on 2,418 reviews