Promain UK Reviews

Name: Promain UK
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,438 Reviews

96 %

of reviewers recommend Promain UK

4.8

Based on 2,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Promain UK:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain UK 5 star review on 1st July 2024

Tigrans A

Promain UK 5 star review on 5th May 2023

Simon

Promain UK 5 star review on 20th March 2023

David M

Promain UK 5 star review on 9th September 2022

Glyn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant company to deal with. Very efficient and very helpful. Would deffo recommend !”

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Posted 1 year ago

Thank you so much for your kind review! We always appreciate hearing such positive feedback :)

Posted 1 year ago

“Specialist paints are quite expensive but save money in the long run. Promain have a huge range of specialist paints and their service is excellent. I have used them several times and my order has always arrived promptly and in good condition.”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating Jonathan! We really appreciate your kind words about our specialist paints and service. We couldn't agree more with your statement that specialist paints may seem expensive initially, but ultimately prove to be cost-effective in the long run. Our commitment to providing a wide range of high-quality specialist paints remains unwavering, and we are thrilled to hear that you have found them beneficial. Once again, thank you for your wonderful feedback and for choosing Promain UK Limited. We genuinely value your continued support and look forward to serving you again in the future!

Posted 1 year ago

“Great communication, great services and quick delivery”

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Posted 1 year ago

Thanks for your kind review Vasile!

Posted 1 year ago

“I've ordered several times from Promain and never been let down. My go to place for paint.”

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Posted 1 year ago

Thank you for your great review Clyde! It's always good to hear from returning customers!

Posted 1 year ago

“Excellent telephone manner and advice given me, followed by receiving excellent product and prompt delivery.”

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Posted 1 year ago

Thank you for your lovely review Elaine! We always appreciate hearing such good feedback. Good luck with your project and please let us know if we can be of any further assistance.

Posted 1 year ago

“Easy to use site, ordered wire roof brush, delivered quickly.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Fantastic item and brilliant service.”

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Posted 1 year ago

Thanks for your 5 star review Tony! Good luck with your project and please let us know if we can be of any further assistance.

Posted 1 year ago

“Great products”

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Posted 1 year ago

Thank you for leaving us a review Alan, we always appreciate hearing positive feedback!

Posted 1 year ago

“Brilliant”

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Posted 1 year ago

Thank you for your 5 star rating!

Posted 1 year ago

“Not received order yet as waiting for new stock to arrive but the people at Promain were extremely helpful when I needed it.”

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Posted 1 year ago

Hi Sue, thanks for taking the time to leave us a review, it's always great to hear such positive feedback! We are sorry that your order is taking a little longer than normal, which I understand is to do with manufacturing, but it's good to hear that the Sales team are keeping you updated. If you do have any questions please do not hesitate to contact us.

Posted 1 year ago

“I have used the Barn paint in several occasions. Its brilliant. Easy to apply, doesn't drip.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Excellent service, great help and advice, sent colour charts within 24 hours and the product I had ordered was delivered on time without any issues, less than three days from ordering. Would recommend this company to anyone.”

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Posted 1 year ago

Thanks for your 5 star review Martin, it's always great to hear such positive feedback! Good luck with your project and all the best for 2024!

Posted 1 year ago

“I order a 1 litre tin of paint worth nearly £50 pound, they emailed me saying the 1 litre in that colour was no longer in stock so for the inconvenience they would send me a 4 litre tin at no extra cost. Brilliant communication throughout me ordering with them to receiving my order. Would definitely shop with these guys again.”

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Posted 1 year ago

Thanks for taking the time to leave us such a nice review Nicola! We're thrilled that we were able to assist and wish you all the best on your project and for 2024!

Posted 1 year ago

“Excellent advice and service from this Company. Products arrived promptly and are are currently being used on one of our refurbishment projects and are performing as promised”

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Posted 1 year ago

Thanks for your 5 star rating, Stuart, and for your kind words regarding the excellent advice and service provided, we really appreciate hearing such positive feedback! Good luck with your ongoing project and best wishes for 2024, we hope to be of assistance again in the future.

Posted 1 year ago

“Great website and good service. Unfortunately the only blue on offer is far too dark, can I return and exchange for a light grey? I am that pain infected customer….”

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Posted 1 year ago

Hi Steve, thank you for contacting us, I will ask a member of our Customer Service team to give you a call concerning your order. Alternatively, if you wish to call us at a more suitable time, please call on 01462 421333 option 2.

Posted 1 year ago

“Quick delivery item as described fit for purpose Shout out to the customer service first class”

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Posted 1 year ago

Thank you for your kind review! I will pass your comments on to our Customer Care team. Good luck with your project and have a very Happy Christmas!

Posted 1 year ago

“they were fantastic! super supportive”

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Posted 1 year ago

Thanks Stephen! We always like to hear such positive feedback!

Posted 1 year ago

“Received the goods within 24 hours. Can't beat that. I mislaid the invoice and a replacement was sent upon asking. Can't fault them.”

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Posted 1 year ago

We're thrilled you received your goods within 24 hours and appreciate your positive feedback! Providing fast and efficient service is one of our top priorities, and we're delighted that we could meet your expectations in this regard. It's great to know that when you faced an issue with misplacing the invoice, our team promptly assisted by sending a replacement upon your request. We understand the importance of having accurate documentation and are glad we could address this for you. Thank you for taking the time to share your positive experience. We value your satisfaction and look forward to continuing to meet your expectations in the future. If you have any further feedback or anything else we can assist you with, please don't hesitate to let us know.

Posted 1 year ago

“Wide range of products. The product I ordered was promptly despatched and I was kept fully informed at all stages”

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Posted 1 year ago

Thank you so much for the 5 star rating, Rolf! We are thrilled to hear how pleased you are with Promain UK Limited's wide range of products, and are delighted that you were satisfied with the product you ordered! Good luck with your project!

Posted 1 year ago

“Was happy with price and the promptness of the communication on the delivery letting me know of the slight delay it arrived when the said it would”

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Posted 1 year ago

Thank you so much for the 5 star rating, Brian! We are glad to hear that you were happy with both the price and the promptness of communication regarding the delivery of your order.

Posted 1 year ago

Promain UK is rated 4.8 based on 2,438 reviews