ProLux Cleaning Reviews

Name: ProLux Cleaning
Address: 205 Gateshead Road, Borehamwood, London, Hertfordshire
Rating: 4.90

4.9 Rating 251 Reviews

97 %

of reviewers recommend ProLux Cleaning

Company Reviews

Metrics

Info

4.9

Based on 251 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ProLux Cleaning:

Prolux Carpet Cleaning is one of the best choices for professional cleaning services ! With almost a whole decade of hard work and experience, we are proud to say we have established an enormous customer base with regular customers from all over London ! Working with fully-insured and completely-trained mobilized cleaners, we do cover each and every area, so wherever you are situated - we are always there for you ! Our first class equipment, consisting of powerful steam cleaners and eco-friendly and completely harmless cleaning products by PROCHEM, is always ready to meet anybody's needs ! With the wide range of services we provide - carpet, upholstery, curtains, mattress cleaning etc. - one can easily get lost. What is more - combine services and you will be supersized by the exclusive offers and discounts we have for you ! You don't believe ? Call now and you will instantly get in touch with our competent mobile operators who will gladly answer all of your questions - from the smallest details of the cleaning procedure to helping you book in our busy schedule ! So what are you waiting for ? Prolux Cleaning is the right choice for you !

Visit Website

Phone:

02033186387

Email:

office@proluxcleaning.co.uk

Location:

205 Gateshead Road,
Borehamwood,
London
Hertfordshire
WD6 5LN

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Anonymous

Anonymous // 01/01/2019

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“I recently had my carpets cleaned by Dimitar, and I am beyond impressed. From the moment he arrived, he was punctual, professional, and incredibly friendly. He took the time to explain the process and even gave me a few tips on how to maintain my carpets between cleanings. Dimitar worked meticulously on every stain, including a stubborn coffee spill I thought was permanent. He didn’t rush through the job and clearly cared about delivering high-quality results. By the time he was done, my carpets looked brand new, and the entire house smelled fresh and clean. What really stood out to me was his attention to detail and his positive attitude throughout the entire experience. You can tell he takes pride in his work, and it shows in the results. I’d recommend Dimitar to anyone looking for exceptional carpet cleaning services.”

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“I had Prolux clean my mattress this past weekend. Honestly, I’m really happy with the service. They came on a Sunday, which was super helpful because I work during the week and don’t have much time to deal with stuff like this. The guy who came was polite and professional. He didn’t waste time, but he also made sure everything was done properly. My mattress had some old stains and was starting to smell a bit musty, but now it’s fresh and clean, like new. I also liked that there wasn’t a strong chemical smell afterward – just fresh.”

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“Amazing Service – Highly Recommend! I had Tisho come round last week to clean my curtains, and I genuinely couldn’t be happier with the results! I was a bit nervous at first because my curtains are quite delicate (and honestly overdue a proper clean), but Tisho was incredibly professional and knew exactly what he was doing. He arrived on time, explained the process clearly, and took such care handling the fabric. By the time he was finished, they looked absolutely spotless – like new again! He even managed to remove a couple of stubborn stains I thought were there for good. Tisho was polite, friendly, and worked efficiently without cutting corners. It’s clear he takes pride in his work, and it shows in the results. I’ll definitely be using his services again and wouldn’t hesitate to recommend him to anyone. Thank you, Tisho! — Sarah W.”

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“I recently hired Prolux for sofa cleaning, and I must say, I am extremely impressed with their service.My sofa had some tough stains and a dull look after years of use, but Victor worked his magic, and now it looks almost brand new! The fabric feels fresh and there' s no trace of those old stains. I was also happy to see how much care he took to protect my furniture and surroundings while working. Overall, I am very satisfied with the service. Prolux and Victor truly exceeded my expectations. Highly recommended for anyone looking to get their sofa cleaned properly. Thank you, Victor and the Prolux team!"”

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“I had an amazing experience with these guys yesterday! Victor, the technician who came to clean my carpets, was professional, efficient, and incredibly thorough. He paid close attention to detail, making sure every corner of the room was spotless. My carpets look brand new, and the entire house smells fresh! Victor was friendly and took the time to explain the process, which I really appreciated. I highly recommend Prolux, especially if you get Victor as your technician! Great service overall.”

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“I've been using them for 3 years already and they always do a good job. Always on time, very polite and courteous. The booking process via Whatsapp is super easy, you can book literally within 5 minutes. The technician Tisho who came the other day, did a good job cleaning the carpets. They are now well cleaned and they smell amazing.”

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“I just had a carpet cleaning done with the cleaner Simon and I am so impressed. He was a little early, however, he called us to let us know, which wasn't a problem. Simon was very polite, informative, tidy and respectful. When he came he explained the entire process and told us what to expect. He said that not all the stains can come out. Once he was done and we were called to check, I was amazed! All of the stains have come out, and believe me, they ware many. He exceeded our expectations. The carpets now look spotless and they smell great. We will definitely use them again!! Thank you Simon!!”

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“Just had my carpets cleaned by Prolux Cleaning and wow, what a difference! They look brand new. Super easy to book!! Definitely calling them again next time!”

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“We called prolux for the first time back in the spring to clean the carpets in two bedrooms. We had some stains accumulated over the previous 5 months when we got a puppy. they did a great job and stains were completely removed. A few months later, very weirdly all stains started reappearing (no source of new stains whatsoever so these were exactly the same stains which they cleaned in the spring). We called them again and explained what happened - they had no explanation how come but we decided to ask them to come again and just do the same as the first time and clean the carpets again. This time though stains became far more visible after their visit and carpets are basically destroyed. We tried to complain and ask them to either come back and try again or offer some other solution. The person who presented himself as the "manager" was extremely unhelpful and basically explained they cant and dont want to do anything. STRONGLY ADVISING AGAINST USING THIS COMPANY - EXTREMELY POOR, ARROGANT AND IMPOLITE CUSTOMER SERVICE!”

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“Arrived on time very professional dried over night would use them again”

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“Great service and great results! I had my sofa cleaned and it’s brand new.”

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“they provided me with a good price and came on a short notice. there results were also excellent. im really impressed and happy with the outcome!”

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“Mitko was the cleaner who did my carpets and Im really please with the results. Great service overall for a decent and fair price!”

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“Excellent service. Replied and answered my questions very quickly. Tisho cleaned my Leather suite and oven very professionally and took great care. I would definitely recommend this service.”

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“Unskilled labour. Just applied soap water and rubbed leather chairs. Even the hair stuck on the chairs weren't removed after cleaning. Cleaned 4 leather chairs in 30 minutes. They demand payment in advance.”

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“Outstanding Job. Polite courteous professional. Communication was excellent. Price was fair. Fast and efficient. Will definitely be using them again.”

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“I’m was very happy with the final result of the carpet & mattress cleaning. There was a big brown stain by the door that I tried to clean with a famous carpet cleaner, the end result gave me a new carpet again! Yanko was very professional and I was shocked with the colour of the water after he finished the job!! Excellent service. Highly recommendable.”

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“Very happy with the cleaning! They managed to remove all the stains from the carpets coused by my messy kids. Very friendly and profesional customer service. Will recommend .”

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“The technician placed the wet cushions back onto the sofa, which then became stained by the sofa base. They disclaim all responsibility having trashed the sofa. Do not use. Technician did not speak a word of English making communication impossible”

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“I tried to book this company to clean my oven . Having only corresponded by email they insisted that I pay the full amount in advance , despite the fact that their website states payment in completion. I enquired what would happen if they didn’t show up or I’d I was unhappy with the job they did. They stated that they don’t have a refund policy! Needless to say I won’t be using them .”

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ProLux Cleaning is rated 4.9 based on 251 reviews