ProLux Cleaning Reviews

Name: ProLux Cleaning
Address: 5 Shepperton Close, Greater London
Rating: 4.13

4.1 Rating 23 Reviews

78 %

of reviewers recommend ProLux Cleaning

Company Reviews

Metrics

Info

4.1

Based on 23 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

About ProLux Cleaning:

Prolux Carpet Cleaning is one of the best choices for professional cleaning services ! With almost a whole decade of hard work and experience, we are proud to say we have established an enormous customer base with regular customers from all over London ! Working with fully-insured and completely-trained mobilized cleaners, we do cover each and every area, so wherever you are situated - we are always there for you ! Our first class equipment, consisting of powerful steam cleaners and eco-friendly and completely harmless cleaning products by PROCHEM, is always ready to meet anybody's needs ! With the wide range of services we provide - carpet, upholstery, curtains, mattress cleaning etc. - one can easily get lost. What is more - combine services and you will be supersized by the exclusive offers and discounts we have for you ! You don't believe ? Call now and you will instantly get in touch with our competent mobile operators who will gladly answer all of your questions - from the smallest details of the cleaning procedure to helping you book in our busy schedule ! So what are you waiting for ? Prolux Cleaning is the right choice for you !

Visit Website

Phone:

02033186387

Email:

office@proluxcleaning.co.uk

Location:

5 Shepperton Close
Greater London
WD6 5NT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We called prolux for the first time back in the spring to clean the carpets in two bedrooms. We had some stains accumulated over the previous 5 months when we got a puppy. they did a great job and stains were completely removed. A few months later, very weirdly all stains started reappearing (no source of new stains whatsoever so these were exactly the same stains which they cleaned in the spring). We called them again and explained what happened - they had no explanation how come but we decided to ask them to come again and just do the same as the first time and clean the carpets again. This time though stains became far more visible after their visit and carpets are basically destroyed. We tried to complain and ask them to either come back and try again or offer some other solution. The person who presented himself as the "manager" was extremely unhelpful and basically explained they cant and dont want to do anything. STRONGLY ADVISING AGAINST USING THIS COMPANY - EXTREMELY POOR, ARROGANT AND IMPOLITE CUSTOMER SERVICE!”

Helpful Report

“Unskilled labour. Just applied soap water and rubbed leather chairs. Even the hair stuck on the chairs weren't removed after cleaning. Cleaned 4 leather chairs in 30 minutes. They demand payment in advance.”

Helpful Report

“The technician placed the wet cushions back onto the sofa, which then became stained by the sofa base. They disclaim all responsibility having trashed the sofa. Do not use. Technician did not speak a word of English making communication impossible”

Helpful Report

“I tried to book this company to clean my oven . Having only corresponded by email they insisted that I pay the full amount in advance , despite the fact that their website states payment in completion. I enquired what would happen if they didn’t show up or I’d I was unhappy with the job they did. They stated that they don’t have a refund policy! Needless to say I won’t be using them .”

Helpful Report

“Avoid avoid avoid !! Shambolic company ! Ivo the technician damaged my property as I have cctv footage to back my story up!! Carpets cleaned mediocre ! Looks like it has just been freshened up all food marks still stained on carpet ab useless company ???? Tony the manager will not return my calls ...”

Helpful Report

ProLux Cleaning is rated 4.1 based on 23 reviews