Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents Reviews

Name: Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents
Address: Unit 9, Pacific House, Sovereign Harbour Innovation Park, Eastbourne, East Sussex
Rating: 4.77

4.8 Rating 377 Reviews

100 %

of reviewers recommend Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents

Company Reviews

Metrics

Info

4.8

Based on 377 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents:

Insurance broker selling both offline and online insurance policies.

Visit Website

Phone:

01323 648000

Email:

ellie@professionalinsuranceagents.co.uk

Location:

Unit 9, Pacific House,
Sovereign Harbour Innovation Park,
Eastbourne
East Sussex
BN23 6FA

Write Your review

Tell us how Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find PIA really helpful as they chase me at renewal dates which means that I keep my cover despite being really busy.”

Helpful Report

Posted 9 years ago

“Greetings, Despite my not utilising the renewal form sent to me which led me to take out a more expensive policy, the staff at Professional Insurance Agents - and particularly Conor - reacted quickly to my plea to swap my policy for a renewal one provided by my old insurer. Thanks guys for a job well done! John Seekings”

Helpful Report

Posted 9 years ago

Dear John, We have looked into this matter and can see that you did not click the "renewal link" sent to you. We send the renewal link by email three times prior to your renewal date and also call you three times too, just to see if you need any help going through the renewal process. Instead, it appears that you obtained a quotation as a new business client on our website which is why you were unable to purchase cover from your existing insurer (they will not provide a new business quote if you confirm you are already insured with them). We can see that you have subsequently used your renewal link today (25/09/2015), obtained a renewal quotation from HCC and emailed us separately to request that cover for the Hiscox policy be cancelled and HCC incepted, which we have done. We trust this is a satisfactory outcome for you and if there is anything more we can do to help, please call on 01323 648000.

Posted 9 years ago

“The online system was easy to understand and I managed to accept and pay for the policy renewal without difficulty.”

Helpful Report

Posted 9 years ago

“Effortless online system, made so easy by the fact that competitive quotes with relevant features are listed. Click and pay= sorted and I can get on with my life! Thank you for such a great service.”

Helpful Report

Posted 9 years ago

“Excellent simple procedure with competitive prices. The staff I have dealt wit, e.g. Conor, are well trained and very helpful.”

Helpful Report

Posted 9 years ago

“Very Professional and easy process to get insurance. Also appreciated the reminder phone call so that our insurance didn't lapse .”

Helpful Report

Posted 9 years ago

“Your confirm you have received the documents webpage keeps showing an error code. But I have received the documents thank you”

Helpful Report

Posted 9 years ago

“All queries answered quickly and efficiently. Great service. Will be with you for the long term.”

Helpful Report

Posted 9 years ago

“Great cover, great prices! Automatic remainders are great but they intervened with a personal email which was very much appreciated! I've not had to use the service and touch wood will never need to! Been using for 3-4 years”

Helpful Report

Posted 9 years ago

“We received a quick and efficient service over the phone, paid online and found it quite convenient and straight-forward. We would renew our insurance policy using the same providers.”

Helpful Report

Posted 10 years ago

“Very user-friendly renewal process”

Helpful Report

Posted 10 years ago

“Very easy and efficient to buy a policy”

Helpful Report

Posted 10 years ago

“So quick and easy to get a quote & purchase the insurance. I priced around but it was by far the cheapest & when I rang to ask a quick question they were very helpful but could still purchase online for great price.”

Helpful Report

Posted 10 years ago

Helpful Report

Posted 10 years ago

“Efficient, reliable and cost-effective.”

Helpful Report

Posted 10 years ago

“I was really impressed with the level of customer service from, I think, Dean. He was so patient in guiding me through the questionnaire for professional indemnity insurance when really he could have just told me to go off and fill it in myself. Nice to get a good customer experience for a change and not have to deal with an automated voice! Thanks very much for your help.”

Helpful Report

Posted 10 years ago

“I have used "Professional insurance Agents" for several years now to obtain the best value quotes for my business insurance needs. The process is quick, transparent and straightforward and results in a range of providers from which I can mix and match to cover my needs. I would happily recommend "Professional Insurance Agents" to my friends and business colleagues - and have, several times.”

Helpful Report

Posted 10 years ago

“Professional Insurance Agents were very helpful and efficient when I had to change my policy recently and when I renewed the policy”

Helpful Report

Posted 10 years ago

“Really helpful, couldn't do more for me!”

Helpful Report

Posted 10 years ago

“All the agents at PIA are courteous, well briefed and, above all, helpful. Thank you for your assistance.”

Helpful Report

Posted 10 years ago

Cavendish Munro Professional Risks Limited t/as Professional Insurance Agents is rated 4.8 based on 377 reviews