Professional Insurance Agents Reviews

4.75 Rating 296 Reviews
97% of reviewers recommend Professional Insurance Agents

About Professional Insurance Agents: Insurance broker selling both offline and online insurance policies.

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01323 648000


Lion Works Sidley Road

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Email, Telephone
communication channels
"I phoned the agency to do a quote over the phone as this was my preferred way of doing this as I was very unsure of certain areas and was told it was all "online" and to just put my details in. I did this but had to ring again as I had previously explained to them this would be for locum nursing and was now told to email them to clarify this. Not really great customer service and I would like to just say not everyone prefers a computer screen. especially when your paying out a lot of money for insurance. Not everyone knows insurance inside out."
Posted 1 week ago
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"Excellent service from the Team at PIA. Brilliant and supportive for us as a first time client they guided us through to the cover that we needed. We feel very well looked after and will be returning to PIA for our future requirements."
Posted 1 week ago
"Excellent, personalised service. Very professional and responsive to queries. Highly recommended."
Posted 3 weeks ago
"Great price for the coverage and easy to setup."
Posted 1 month ago
"Very easy to deal with"
Posted 1 month ago
"Good communications, value for money compares well with other providers, easy to do business with PIA."
Posted 1 month ago
"Very helpful and professional as usual helped me downsize my insurance needs"
Posted 1 month ago
"Very professional, queries always attended to, proactive. Has always matched the insurance product to my circumstances. Excellent insurance partner for a small business."
Posted 1 month ago
"Cheap quick professional insurance."
Posted 1 month ago
"Excellent service, from the first phone call to the use of there website, no problems at all. Very easy to renewal as well. Brilliant service."
Posted 1 month ago
"Tamzin is very efficient and I am very happy with the service, and would recommend PIA to anyone"
Posted 1 month ago
"Never had to claim thankfully but found the service to be good and the pricing to be competitive"
Posted 3 months ago
"Good information, good quotes"
Posted 4 months ago
"Kelly Ewing has been absolutely fantastic. I cannot recommend PIA enough. They managed to beat our office insurance renewal quote and were extremely efficient and friendly."
Posted 4 months ago
"PIA continue to give us very competent and competitive support with a welcome personal touch. Communication is very clear and efficient, the whole process is very professionally handled."
Posted 5 months ago
"Always very helpful and timely reminders appreciated"
Posted 5 months ago
"Always friendly, patient and professional at all times. Excellent communication at all times, a great service."
Posted 5 months ago
"Easy and simple renewal process. Thank you."
Posted 6 months ago
"Website very easy to follow"
Posted 6 months ago
"Helpful, patient, walked me through entire online applucation process."
Posted 7 months ago
Professional Insurance Agents is rated 4.75 based on 296 reviews

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