Professional Insurance Agents Reviews

4.78 Rating 360 Reviews
98 %
of reviewers recommend Professional Insurance Agents
Merchant Metrics
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Professional Insurance Agents Reviews

About Professional Insurance Agents:

Insurance broker selling both offline and online insurance policies.

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01323 648000



Lion Works Sidley Road

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Anonymous  // 01/01/2019
Always a pleasure to deal with the PIA team. They are efficient, thorough and knowledgeable; and courteous too!
Posted 1 month ago
Great support through covid
Posted 1 month ago
The agents are all helpful and polite but I only want to purchase run off which seems impossible to do and continues to be at the same price each year as when I was working even though I haven’t worked for some years. I feel I am stuck.
Posted 1 month ago
Hello Linda, Thank you for your feedback. With regards to run off insurance, usually we would expect premiums to reduce year on year after the first year of run off providing that insurers are not at their minimum premiums. I have reviewed your file and it appears that at your last renewal we did push back on insurers to see if there would be any reduction available but they confirmed that the premium you have paid is their minimum premium on this occasion. I hope this clarifies but if you would like to discuss this further, please do not hesitate to contact the office on 01323 648000 and a member of the team would be happy to assist you further. Kind Regards, Roxanne
Posted 1 month ago
Lucy has been particularly helpful, nothing was too much hassle and she did a fantastic job. She is an absolute credit to your team!
Posted 6 months ago
Always helpful and extremely professional means i don't need to look elsewhere for cover
Posted 6 months ago
Been with these guys for about 7 years. They are very competitive and have different coverage options to suit your business model. They have a fantastic reminder process for renewals and payment / document process is slick too. Very recommended
Posted 6 months ago
We do our corporate insurance with PIA, the whole team are very good and proactive.
Posted 6 months ago
Professional, VERY friendly and helpful and knowledgeable.
Posted 6 months ago
I had request to amend something on my Policy. My request was dealt by James Wood, in a professional, polite and courteous manner. The amendment was done and the new documents sent back efficiently. Thank You James.
Posted 7 months ago
Great coverage, great price, and very good admin / communication
Posted 9 months ago
Quite satisfactory. We have not had to claim.
Posted 9 months ago
I am grateful for your telephone reminder regarding my PI renewal.
Posted 10 months ago
I have used these people for a number of years now to supply various insurance services and have always found them to be friendly, helpful and prompt. Would not consider going elsewhere as a result. Recommended.
Posted 10 months ago
Lucky never needed to use my insurance. I fount it being the cheapest one and customer service is very good. Recommended!
Posted 10 months ago
I have used PIA for a number of years and never had any problems getting my cover exactly as I want it (Public Liability and Professional Indemnity). I have not had cause to claim but am confident that would also go well.
Posted 10 months ago
always very helpful and thorough I have used them for quite a few years now, cheaper than a lot of the other companies too
Posted 10 months ago
A very good and reliable company/service. Very competitive rates! I've used them for the last 10 years.
Posted 10 months ago
Prompt, efficient, understood & dealt appropriately with our needs
Posted 10 months ago
Impressed with the consistent customer service and speed of response. Have been very helpful in ensuring I was properly covered for the breadth of my work. Thanks
Posted 10 months ago
Always very professional, with a site that offers a real choice at renewal time each year. Prices are excellent - certainly always comparable with the best achievable- and the website is simple to navigate. We’ve been with Professional Insurance Agents now for at least 10 years and have recommended them to others who have also agreed with the service and overall quality. ASDTi Ltd (
Posted 10 months ago
Professional Insurance Agents is rated 4.78 based on 360 reviews